Can't scan from mac 10.9 to hp deskjet 3054A

Hi,
I figured out how to print wireless from my MAC os 10.9 to my printer.  But I can't figure out how to get scan working.  When I try (wirelessly or usb) the printer says that the computer is not found and to make sure the HP software is installed.  and when i try to work it from the computer, i go to system preference, printers and scanners and when i'm looking at my hp deskjet (wireless or usb connected) there is no option to scan.  
Please help.
Thanks, canariquestion

Hi canariquestion,
By the looks of it, you're just missing a few last updates. Please follow the Apple update steps in the first document, then once the printer is re-added, reboot the Mac.  After that, you should be able to scan using the methods in the second guide.
Here are the links, please let me know how it goes:
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
How to Scan: OS X v10.9
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