Can't scan from my computer anymore with my c7180 all in one printer.

I cannot scan anymore from my computer. Its listed in my scanners on the computer but when I push the scan button on my printer it says no device found. II reinstalled from the HP website but no luck. Is it because this computer has Vista?

Hello,
There is something called the HP print and scan doctor, it sounds like it might help resolve your scanning issue thought it would be worth a try. You can download it from the following URL:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=1153...
It is available under Utility- Diagnostic tools
Hope it helps!!
I work for HP, However, I am speaking for myself and not for HP

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CANNOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

Hi,
I think you need to remove the queue. Please try:
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    if the machine asks for Admin you have to accept this,
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Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

IPod Touch conflict with HP 6500 All-in-One printer...

Does anyone know of anyone who has an iPod Touch installed with an HP all-in-one printer and running under Windows 7 64 bit? If so I'd like to hear from them and see if I can pick their brains a bit. In fact, I'd like to hear from anyone who has an iPod Touch working with an HP all-in-one on a desktop system, no matter the OS.
Originally I tried to get them to work together under a 32 bit Windows 7 Premium build on an MSI G31M3-F V2 mobo but couldn't get the iPod and the All-in-One to work together. Either the iPod wouldn't synch or the printer would disconnect.
Yesterday I started with a Windows 7 Ultimate 64 bit build on an Asus P5Q-EM mobo with just the HP 6500 All-in-One and the printer and all of its functions were working perfectly.
Then I plugged in the iPod, after having installed the newest 64 bit version of iTunes, and it detected the device but wouldn't complete the driver installation. I powered down the HP 6500 and the iPod installation completed.
I then turned the printer on and it appeared to work but the iPod wouldn't complete the sync process unless I turned the printer off.
Then I changed the drive letter of the HP all-in-one's integrated card reader from "E:" to "G:" and rebooted and it appeared that everything was working. I brought the scanner up but didn't actually scan anything but, still, no disconnect messages. Finally, success I thought. Silly me...
Today my daughter tried to send a fax from the computer. It started the scan, stopped after only partially scanning and said that the printer was disconnected.
She then rebooted and tried to scan a photo and it did essentailly the same thing -- a partial scan, froze, and then reported the printer offline.
Uninstalling the iPod Touch device resulted in the printer coming back online and all functions working perfectly.
There is clearly a conflict at the device/driver assignment level and I don't know if its even anything that I can fix.
This should not be this hard.
Has anyone any experience with the iPod Touch running on a desktop that also has an HP All-in-One device installed?

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Hello @sbappraiser ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having some trouble with the scanner software portion of your printer software for your wireless HP Officejet 8600. You say that the scanning software disappeared and was working for a bit, but now isn't.
Just so you know HP Solution Centre is old HP software for older models, the Officejet 8600 uses the Printer Assistant Software. What I am going to get you to do is an "Uninstall/Reinstall" of the software so that you can clean out anything that isn't good in there right now and replace it with the up to date "good stuff".
Please follow these 2 documents the best you can let me know what goes on;
1. How to uninstall the printer properly >> Uninstalling the Printer
2. How to install the printer using the internet >> Setting Up the Printer for a Wireless or Wired Network for the HP Officejet Pro 251dw, 276dw, and 86...
Look forward to hearing back from you!
I worked for HP.

HT3669 can I use PRIZMO with Lexmark Pro901 all in one printer scaner?

EVER SINCE I PURCHASED A LEXMARK PRO901 ALL IN ONE PRINTER I HAVE HAD NOTHING BUT PROBLEMS EVERYTIME I DO AN UP DATE ON MY MAC OR LEXMARK PRINTER THE SACNNER FAILES TO WORK I PURCHASED THIS PRINTER BECAUSE I WAS TOLD I COULD EDIT DOCUMENTS I SCAN USING OCR BUT THIS HAD NOT BEEN THE CASE MOST RECENTLY I AM TOLD LEXMAR WILL NOT WORK WITH OSX 10.8 SO NOT MY ALL IN ONE PRINTER IS A PRINTER THAT IS USLESS TO ME.

Which printer drivers are you using? I had a real problem with one of these after an upgrade to 10.4.3 that required an archive & install of the OS and a reinstall of the printer and scanner drivers before it would work properly so I suggest you try that first.

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I'm running Windows XP with CS4 and latest patches and drivers. When I print an image to my HP 8500 All in one printer, the printout is too small. Instead of a centered 4 x 6 image on the page I get a 1 x 1-1/4 inch small print of the image in the upper left hand corner.
I re-installed CS3 and it works perfectly as do any other print options, such as word, etc. But from Photoshop CS4 I can find no way to print to this printer without the image shrinking in size. If I print to another printer at the same sitting, the image is fine. So it's a PS CS4 vs. HP 8500 unique problem I guess.
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Hi,
I have a problem with connecting to my HP Printer.
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Hi cowla1,
I understand you need the drivers for the HP 6500A on a Mac. I can help you but will need some more information.
I have provided a link for the drivers up to 10.8. The 10.9 drivers show the documentation to run the Apple Updates for the driver install. HP Officejet 6500A e-All-in-One Printer - E710a Drivers.
Select your operating system, click next and click on the software to download and install.
Make sure when you add the printer, it shows the printer name and not the printer name + Airprint.
What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How is the printer connected? (USB/Ethernet/Wireless)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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My problem is this. I have a 4620 all-in-one printer / scanner / fax. However, I have discovered this problem.
Scenario:
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What happens when you try?

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Just trying to help.
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Hi,
I request you to try the following:
For network connection:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03086294&tmp_task=useCategory&cc=us&dlc=en&lc=e...
For USB:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03521864&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Although I am an HP employee, I am speaking for myself and not for HP.
Say thanks by clicking the "
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Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
Regards,
Ray

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The troubleshooting steps in the document here may help resolve the issue with your cyan cartridge on your Photosmart 7525 printer.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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I am currently thinking about upgrading my iPhone 3GS to the 4.2 software and undecided. If I do so, would I be able to print from iPhone to my HPC4180 All-in-one Printer?
In order to use Airprint, do you have to have an Airport?
Thanks in advance.
Message was edited by: itsybitsyskier

I think this page has the answers you are looking for:
http://support.apple.com/kb/ht4356

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This question was solved.
View Solution.

Hi CW_Enloe
I will try this tool,
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/en/hho/ipg/easy...
If it does not help please inlcude the model of the router you are using (Make sure that the router is running the lastest firmware) that may help was well.
Hope it helps;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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This question was solved.
View Solution.

Hi @BBsteve07 ,
Thanks a lot for the question, now lets get you an answer!
I understand you are not using the full feature software and need to get the remainder of the software to be able to scan and fax.
Click here to download and run the Print and Scan Doctor >>> www.hp.com/go/tools
That tool will locate and download the additions SW you need and you'll be good to go I think. No promises, but let me know either way.
Hope this helps, look forward to hearing back from you. Have a wonderful day.
I worked for HP.

Can't scan from my computer anymore with my c7180 all in one printer.

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