Can't scan HP Photosmart C3180, Mac OSX 10.9.5 after update V.3.0

hi,
today I installed the V3.0 from HP in my Mac. but now the scanner doesn´t work.
I tried all tips at HP site but nothing
any idea?
This question was solved.
View Solution.

Hi @Alex_Mezaros 
I would like to do the best I can to help you. Since the issue just arose when you did the latest update, let's remove it. Please complete the following steps and let me know the outcome;
From the computer desktop, double-click the Macintosh HD  icon.
Double-click the Library folder.
Double-click the Printers folder.
Right-click the HP folder, and then select Move to Trash.
When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
Double-click the PPDs  folder.
Double-click the Contents  folder.
Double-click the Resources  folder.
Locate your printer in the printer list, and then right-click on your printer and select Move to Trash.
When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
Click the Trash icon on the taskbar, click the Empty  button, and then click OK to empty the trash.
NOTEBy clicking OK, all items in your trash will be permanently deleted from your computer. To delete one item in the trash, click that item to highlight it, and then click OK.
On the upper-left corner of the computer desktop, click the Apple menu icon, and then click System Preferences on the drop-down menu.
Double-click Print & Scan.
In the Printers list, click your HP printer, and then click the Minus button to delete it.
Restart the computer and now you have a fresh start.
Try scanning.
I look forward to hearing from you and will offer additional assistance if the issue remains unresolved.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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