Can't scan in Windows 7 using the HP 3055 All in one

I upgraded to Windows 7 and downloaded the driver for printing only which works fine. I was told that I need to use Windows Fax and Scan for scanning. When I try to scan it starts to scan page 1 and then gets hung up. I then need to cancel the job from the printer. Any solution?
This question was solved.
View Solution.

Hi @BBsteve07 ,
Thanks a lot for the question, now lets get you an answer!
I understand you are not using the full feature software and need to get the remainder of the software to be able to scan and fax.
Click here to download and run the Print and Scan Doctor >>> www.hp.com/go/tools
That tool will locate and download the additions SW you need and you'll be good to go I think. No promises, but let me know either way.
Hope this helps, look forward to hearing back from you. Have a wonderful day.
I worked for HP.

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