Can't scan to a computer on a wireless network

I have an HP Photosmart C4780 wireless printer and have it on my network. I can scan to a laptop but cannot scan to my PC. Is there a setting to change this?

Your PC may have a firewall blocking access from the printer. Run the Network Diagnostic Utility and the Scanner Diagnostic Utility from here: www.hp.com/go/tools
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I am employed by HP

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Can't scan to the computer

can't scan to the computer but will print and scan to a thumbdrive any idea. when i go to scan to computer it saids offline running win 8

Hello wsw42, I hope you are enjoying your Wednesday
Thank you for replying with your printers model number. My suggestion for the issue you are having with your Photosmart 6520 showing it's Offline with Windows 8, is to follow the steps in the guide below. Afterwards, you should be able to print without a problem!
'Printer is offline' Message Displays on the Computer and the Printer Will Not Print: Windows 8
Let me know how you make out!
Cheers
R a i n b o w 7000I work on behalf of HP
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HT201250 I run time machine on my iMac using an external hard drive. I just bought a MacBook Pro and want to know if i can run time machine on it using my wireless network on to the iMac external hard drive

I run time machine on my iMac using an external hard drive. I just bought a MacBook Pro and want to know if i can run time machine on it using my wireless network on to the iMac external hard drive

How do I set up Time Machine to a shared drive on another Mac?

How can i know the exact model of my wireless network card? macbook pro 13"

how can i know the exact model of my wireless network card? macbook pro 13"

I think the best you can do is use the System Information application (Utilities Folder), looking in the wireless section.
charlie

HP Photosmart 5520. Can't scan to my computer

HP Photosmart 5520. I can print FROM my computer just fine, but can't scan from the printer TO my computer. Message is "Connection Error." This happens sometimes, but usually I can fix by turning everything off, disconnecting, and starting over. Today nothing works. This is getting tiresome. Printing works fine. BTW, I do not control the router & can't just turn it on and off. I am not technologically savvy; I just want the thing to work.
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Hi,
The scan to computer is disabled by default (I don't know why the software girls/guys desinged that way). On my machine, driver for Windows 8 is much better (even same exe file). Please enable it using the following steps (please note: for Windows machines)
   Double click printer icon on desktop,
   Click Manage Scan to Computer,
   Click Enable
You may want to tick the last square too.
Regards.
BH
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Can't scan from my computer or to my computer from the scanner

I used to be able to scan from my computer. Then the scanner function from the computer disappeared, but I could still scan at the HP8600 printer, and send it to my computer, but now my computer doesn't show up as an option in the scan function, and I can't figure out how to add it. Have looked for solutions on line, but don't have the HP Solutions Center. Have gone thru the troubleshoot download, and all went well till it asked me if my computer is hooked up with a USB cable, and it isn't. Showing an error. I'm just running in circles. I have Windows 7.

Hello @sbappraiser ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having some trouble with the scanner software portion of your printer software for your wireless HP Officejet 8600. You say that the scanning software disappeared and was working for a bit, but now isn't.
Just so you know HP Solution Centre is old HP software for older models, the Officejet 8600 uses the Printer Assistant Software. What I am going to get you to do is an "Uninstall/Reinstall" of the software so that you can clean out anything that isn't good in there right now and replace it with the up to date "good stuff".
Please follow these 2 documents the best you can let me know what goes on;
1. How to uninstall the printer properly >> Uninstalling the Printer
2. How to install the printer using the internet >> Setting Up the Printer for a Wireless or Wired Network for the HP Officejet Pro 251dw, 276dw, and 86...
Look forward to hearing back from you!
I worked for HP.

How can i scan with my epson 837 printer wireless using 10.7.5

how can i scan with epson 837 printer. i am wireless using os x 10.7.5

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Intermittent Print/Scan Problems with Canon MF8380Cdw on Wireless Network

For nearly a year now, I've experienced problems printing and scanning using the Canon MF8380Cdw on our network. The most troubling are the intermitent problems getting the printer to respond during a print job after the device has been found on the network. Less troubling but still annoying are the problems scanning: it's very difficult to initiate a scan job. It usually requires trying to initiate the job from the printer AND from the computer in quick succession. I have reinstalled drivers many times. Why isn't printing and scanning effortless?
Print sequence messages in the Canon MF8300C Series print manager:
Printing - Looking for printer: takes a long time.
Printing - Connecting to printer: takes a long time.
Printing - The printer is not responding: takes a long time; indicates failure.
Some information that may help:
The client software correctly identifies the printer's IP address.
The wirless router is an Apple Airport Extreme Basestation.
The computer:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro10,2
Processor Name:          Intel Core i5
Processor Speed:          2.5 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache (per Core):          256 KB
L3 Cache:          3 MB
Memory:          8 GB
Boot ROM Version:          MBP102.0106.B03
SMC Version (system):          2.6f57
System Version:          OS X 10.8.4 (12E55)
Kernel Version:          Darwin 12.4.0
Boot Volume:          Adrien's Laptop
Boot Mode:          Normal
Computer Name:          Adrien’s MacBook Pro
User Name: XXXXX
Secure Virtual Memory:          Enabled
Time since boot:          2:29
Canon MF8300C Series driver, version 10.0.0

Base station, laptop, and printer are all in the same corner of the same room--signal strength is not an issue. Have had problems, previously, when printer was connected to switch via ethernet. So... Nice thought, but I don't believe that's it.
Other things that didn't work: restarting printer, restarting computer.
Is it possible that OS updates mess with the driver, requiring reinstallation? Our PC users do not seem to have these issues.
I am also using a non-UFR II driver this time, but per a suggestion from a forum, I tried UFR II previously. I have read many forum exchanges involving Canon/Mac problems and have tried several solutions proposed by PAHU.
Reinstalled printer driver again today, and I can print again (for now), but it's an intermittent problem, likely to return.
Thoughts?

Time Capsule - Can it run as DHCP router, create a wireless network and plug into switch for wired network all at the same time?

I have a closet with Wired connections from all over the house terminating in it. I also have the internet modem and a switch in this closet. My old setup was a netgear in the closet creating a wireless network and also feeding the Ethernet ports all over the house. In my room, I had an Airport express (a month old) bridging the wifi to make the wifi network larger. The Express was hard wired from the wall and my mac mini was using it's wifi (printer was plugged into other ethernet port). Everything was working great.
Fast forward to last week. My Netgear died. So, I bought a time capsule. My plan was to move the Express to the closet and have it create the wifi network and also then run cat 5 cord from express to the switch to feed all the wired wall plugs. Reset it and set it up to create the wifi network as well as DCHP NAT. Wireless was running great on it. Then I plugged in the Cat 5 in the second Ethernet Port to the switch. Wifi stopped working and none of the computers would connect using wired connections either. They would see a 'network' but nothing would work. I would unplug the Cat 5 feeding the swtich and the wireless would start working again. Plug the Cat 5 back in and wireless would stop.
So I thought I would try the Time Capsule in the closet and see if I could get it to work. Pretty much the same thing, except at this point I figured out if I went in and told it NOT to create a wifi network the wired portion worked fine and all the wired computers in the house worked fine. Of course, then I didn't have Wifi.
I'm not clueless when it comes to networking, but I can NOT figure this out! Can either the Time Capsule or Express Create the wifi network AND also feed the data to the switch for all the wired computers?
To simplify this is what I want my end result to be. I prefer the Time Capsule to be the wireless connection extender, but if I have to have the Express do it, I'm fine with that.
1. Express in the closet creating the wifi network as well as feeding the data to the wired connections via my switch.
2. have the Time capsule in my room at the opposite end of the house plugged into the hard wired connection to extend the wrieless network as well as have wired connections such as my printer and my Mac Mini.
If I can get #1 to work, I don't think I'll have any problems with #2. Help!

I have an equally complex setup with a managed switch actually but I have never seen the TC have this kind of issue.
What I do notice is you have changed the TC from defaults.. you are using a non-default IP range.
I have run across issues like this where people move things from default.
I would like you to start over.. factory reset the TC. That will set it back to default router mode.
Do the min setup on the TC..
1. Change all names from what you were using. That includes the TC name and wireless name/s
Make them short, no spaces and pure alphanumeric because that is the correct way to network. Apple default names with spaces and apostrophes are fundamentally bad.
2. With just the TC plugged into the switch.. and a single computer connected by ethernet. Power cycle the whole network.. this allows the switch to clear all the old MAC address.
3. Test on the computer just ethernet. Turn the wireless off.
The computer must use dhcp and must get an ip from the TC.
It has to get the correct Router.. ie Gateway.. I wish apple could stick with proper network terminology.
And it must get same address or valid DNS server address/es.
If it fails.. please plug ethernet directly to the TC.. bypassing the switch.
You should get the standard IP addressing and internet connection.
If not please post the screenshot from the Mac of the network preferences showing the ethernet setup.
I need to see what address it does get. I need you to make sure the ethernet is the TOP of the list. So rearrange the order of network connection. With the airport off it should just go to the top of the list.
If it appears to be working .. but a browser cannot connect, open a terminal and ping an internet address.
Ping the actual gateway address the ISP gives you and ping the ISP dns address.

I was on a trip and downloaded some tunes on my notebook. i then wanted to sync them to my Imac at home, but can nnot find a cable hook up ..nor can i seem to do it through the wireless network...how can I sync from the notebook itunes with the imac at h

I was on a trip and I downloaded some tunes on my notebook.
At home now, and I am trying to sync the notebook itunes new songs to my Imac, so I do not have to open both computers in the 'shared library' section every time I want to hear a song that I bought last week on the notebook. I simply want to dump my new tunes on my imac and play them from there. Is there a cable I am missing, how do I connect both computers?
I can not imagine a world where I can buy the music on the notebook, but I can not transfer it on my Imac???!!!
Suggestions please!
Thanks everyone,
Adie Elliott

There are several ways. iCloud is partially live, at least in the US, so if you are in the US and have the latest version of iTunes on your home computer, start up iTunes, click on the Store button in the list on the left side of the screen, and on the right side of the iTunes store screen look for Purchased (there will be an orange New! tag next to it). You can (re)download any songs you've bought from your account on any authorized device you own. IOW, buy with your iPad, download later with your iMac if you don't feel like syncing with your iPad.
If you have a wireless network at home you can using filesharing to connect the two computers and copy the songs from the notebook to the desktop. My wife has a corporate DropBox account and she just copies her new songs into the DropBox and grabs them when she's at home. I have a history of forgetting that I've downloaded songs on my notebook or at work so I always immediately copy them to my flash drive. So there you go - lots of ways to do what you want.

How can I get airport to connect automatically to wireless network?

I temporarily switched from a DSL internet provider to a cable provider, and then back to my old DSL Internet provider. My g5 iMac computer connects to the network through a wireless Belkin router.
Since I switched Internet providers, every time I turn on my computer, it no longer automatically connects into the wireless network. Instead, to connect I now have to manually select the network.
I'd really appreciate tips on automating this step. My kids use this computer and due to parental restrictions, they do not have rights to connect to the network.

Hi there,
Strictly speaking changing how the internet is coming into the wireless router should not affect the wireless and how machines connect to it, but however to get you out of a hole I would say create a new Location for your home and start again.
Basically,Disable your wireless first, then in your network settings there is a drop down box at the top of the panel where you can change and create new locations. Create a new one, then select it and click Apply. Now enable your airport and connect to the wireless, once that is done you should be good to go.
Hope that helps,
Callaghan001

Can I connect my Mac to two separate wireless networks at the same time?

Need some assistance with some advanced wireless networking please....
Upstairs I have a D-link wireless router connected to the internet and wired to a couple of PCs. Downstairs I have a minimac linked to my hifi via an airport express. I have bought a D-Link DWL-G122 usb wifi dongle.
So I want the mini mac to connect to the airport express on one wireless network (strong signal) and to be able to connect to the internet on another network (weak signal) via the usb wifi /router.
But the airport software and the d-link driver seem to conflict and both try to take control of the two wireless devices.
Is there any way round this to be able to run one mac with two wireless network devices at the same time?
Thanks

While those with more experience may be able to correct me, I'm pretty sure that you can only connect to one wireless network at a time with your Mac Mini, unless D-Link provides their own proprietary software that bypasses the computer's Airport settings.
Using the AirPort hardware you can only connect to a single wireless network at any given time. However in this situation the 2 attempted connections are via USB and AirPort. Therefore this requires nothing special of the AirPort drivers or settings.
It does require that the Mac OS and applications have the capability to use either network connection (USB or AirPort) depending on what data they are trying to get. In general I understand how it is theoretically possible but I have no idea if you can configure OS X to do it.
...I believe one of the options when setting up the Airport Extreme Base Station is that you can extend a wireless network already in place.
True but the D-Link is not compatible with Apple's WDS therefore this is not possible in this situation.
If you have a newer Airport Extreme Base Station with a USB port on it...
FYI, every AirPort Extreme base station (AEBS) has a USB port.
BTW, birky has indicated that he/she is using an AirPort Express (AX) not an AEBS.

Can't connect my P1102w printer to my wireless network (using Mac OS 10.6)

I have a vanilla home wireless network (D-Link to a cable modem), and a MacMini running OS 10.6.8. My Mac laptop and 4th. Gen iPad work seamlessly. But my hours-long attempt to connect my new HP P1102w to the network has been totally frustrating, despite close study of the pdf documentation, the printer's self-test/Device configuration sheet, browsing this forum, watching a slew of YouTube/HP videos, and following all manner of directions.
The only consolation is the printer works fine on its USB connection.
Here are some issues I've encountered that have stopped me in my tracks:
Carefully following both the pdf instructions and HP's online how-to video, I get through Step 6 w/ no problemn. but then I go to Step 7, which says:
" Under Communication Mode , click Infrastructure , select your network SSID from the Available Network Names (SSID) list, and then click the << button."
Problem is there's nothing of the kind in that window. All I see is a status of the Wireless: enable or disabled (depending on a choice). And even if I try selecting Enabled, it switches right back to Disabled. Aside: I note the printed instructions show a copyright date of 2011. That's ancient history in the CPU world.
Other issues: The only IP address I can find for the printer is the IPv4 address, but that's only for Direct Print Configuration. Is that the IP address I'm looking for?
The printer's hardward address, I assume, is its MAC ? Boy, I could sure use clearer use of language here.
So, needless to add, I'm stuck. It seems it should be THAT hard, but so far nothing I've been able to find on HP support or the forums seems to help. Thanks for any advice you can provide.
PS. I'd hate to have to return this printer because I'm a two decade HP printer lover, but, alas, I may have to if I can't find a solution.
Northwest John
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View Solution.

Hi @Northwest-John,
I see by your post that you are unable to setup the printer on the wireless network. I can help you.
Update the printer's firmware by the USB connection just to make sure that isn't causing any issues with the printer's Embedded Web Server (EWS) not allowing the proper changes. HP LaserJet P1102w Firmware Update Utility.
The newest version is 20130703, which you can compare by printing the configuration page.
Power cycle the router and restart the Mac.
The printer won't recognize the network name if there usually is any symbols or spaces in the network name.
Make sure Safari is set as the default browser. Sometimes the Embedded Web Server (EWS) won't open in other browsers. Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IP address are cleared.
(hold down the x button and when the printer makes a noise let go)
Connect the USB cable from the printer to the Mac.
Go to the Apple, system preferences, print and fax.
Double click on the P1102w.
Open the utility.
Click printer setup.
Click HTML config.
This should open the Embedded Web Server for the printer.
Click the Networking tab.
Click Wireless from the list on the left.
(Click Enable if you have this option)
Under Communication Mode , click Infrastructure.
Select your network SSID from the Available Network Names (SSID) list and then click the << button so the network name moves over to other box.
From the Security Mode pop-up menu under Authentication , click WEP, WPA/WPA2 or open . Your selection depends on which Wireless Security Protocol your network uses.
Make sure you select either hexadecimal or alpha depending on your password. (very important)
Apply the settings.
In the confirmation box, (changes have been saved) click OK.
You should get a solid blue light on the printer shortly.
Then all we have to do is delete the USB driver and add the network driver.
Click on the Apple.
Click system preferences.
Click the print and fax icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (P1102w bonjour)
Test the printer.
If you have any issues with the HTML config opening then do the following steps:
Close any applications.
On the Apple menu bar, click Go, computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected) Apply settings.
Then delete the USB driver and add the network printer.
Let me know if you are still having issues with filling out the EWS for the printer.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

Can't connect HP Photosmart C4780 to my wireless network

Evertime I try to connect my HP Photosmart C4780 to my wireless network I get this message:
"Your computer is unable to communicate with your printer at 192.168.1.127. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
Your PC can not communicate with your printer at address 192.168.1.127. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network."
I have tried turning my firewall software off and that didn't work. All cables are connected and everything is powered on.
OS: WIndows 7
WIreless Router: Cisco Linksys Series Router E1000
-Elliott Crouch
This question was solved.
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Thanks for your quick reply, PrintDoc! Just a few minutes ago I tried unplugging my router and plugging it back in and "Wallah!" everything connected! It's working perfectly now!

What is an access point? How do I allow another computer on my wireless network?

First of all a basic question, what is an access point? I am trying to allow another computer to access my wireless network and have no idea where to begin. I have seached the Linksys product support website, but was not able to find the help I need and am confused as to what to do. The home computer that my router is setup up to is running Windows Vista. I want to be able get on the wireless internet at my home with my work laptop, which runs Windows XP SP1. I am new to having a router, and would greatly appreciate any help.

Hi Radeksgirl,
A wireless access point is where your wireless computer would connect to in order to be able to access the internet wirelessly.
Linksys wireless routers are also wireless access points, so you can connect a wireless computer to it.
In connecting wirelessly to the router or wireless access point, it would depend on the wireless utility used on your wireless computer.
Click here for an example on connecting a wireless computer to the router.
Hope this helped :-)
Good luck!

Can't scan to a computer on a wireless network

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