Can't 'Scan to Email' on USB connected printer to AE (Bridge mode)

Can't 'Scan to Email' on USB connected printer to 2nd AE (in Bridge mode extending wireless network).
Prints fine though.
Printer is set to static IP adress (192.168.0.50).
Upstream Router is: 192.168.0.1 (this is connected to first AE).
When the printer was previously attached (by ethernet cable) to 1st AE, everything was working fine and I could login to printer Admin page via Safari by tying IP Address.

Only the print function is supported when a multi-function device is connected to the USB port on an AirPort router.
Advanced features like scan, copy, maintenance, etc are not supported at the USB port.

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Eprinters can't "scan to email" - whats up with that?

Hi,
I just read this thread: http://h30434.www3.hp.com/t5/Other-printing-questions/scanning-to-e-mail/m-p/302534
And it seems that all of the new eprinters can not scan to email. If this is true, I find this mind boggling.
I am trying to understand the reasoning of HP product marketing/managment here. They wanted to build a printer that is so independent that it doesn't need to be physically connected to any device - _except_ when someone wants to scan something? Does that make sense?
Technically speaking they probably have some email (smtp) client built onto the printer, so setting up an email gateway, and sending email shouldn't be that much work. The only thing I can think of (or hope for) is that "scan to email" didn't make the cut in the first release and will be added to future eprinters.
Maybe someone here can help me understand HP's thought process.
tia,
rouble

Hi roubles19,
If my understanding on the feature that you mention is correct, scan to email is actually a feature that is currently available for the Officejet product range. The new ePrint lineup for Officejet do support scan to email but the implementation are just slightly different.
For HP Officejet Pro 8500A Plus and HP Officejet Pro 8500A Premium, if the printer is network connected, there is a feature called HP Direct Digital Filing. User needs configure the email settings such as email address, smtp server setting and etc sueccesfully and the user will be able to perform scan to email.
Thank you.
I am an HP employee
**** Please mark the post that solves your problem as "Accepted Solution" ****

I can print from my macbook pro using airport express usb connected printer, however my iPad is looking for an airprint printer. Can I direct the iPad to the usb connected printer. Both macbook and iPad confirm a wifi connection through the airport exp.

I can print from my macbook pro using airport express usb connected printer, however my iPad and iphone are looking for an airprint printer. Can I direct the iPad/iphone to the usb connected printer. Macbook iphone and iPad confirm a wifi connection through the airport express.

You will need to install an App like Print Central on the iPad to try to print to the printer. It will allow you to print to most printers. Check with their support folks if you need more info.
PrintCentral for iPad on the iTunes App Store

Connecting to USB connected printer via LPD

Hi there,
Does anyone know if you can access a USB attached printer using the LPD protocol? I cannot find this in the Time Capsule documentation.
I'm helping a Yosemite user where Bonjour is not working and thus the USB connected printer is not being advertised in order to add it.
How to get Yosemite to see new printer driver for Canon via Bonjour
For other brands, the USB port has a name like Port1 or PR1. So I would like to know if the Time Capsule supports such a connection.
Thanks
PaHu

Hello PAHU. I'm thrilled to have run across you on the Apple site. Your post (below) is exactly what I need help with:
"Rather than use Bonjour, which seems to have a problem for some users who have updated to Yosemite, you can use one of the IP protocols included with OS X. To do so you will need to find the IP address the printer is using. If you need help with that, reply with the model of Canon you have.
With the IP address noted, open Printers & Scanners and click the plus button to add. Select the IP icon and enter the Canon IP address in the Address field. Change the Protocol to LPD and leave the Queue blank. Change the Name to the model of Canon and then in the Use menu, select the appropriate Canon driver for your model. Click the Add button to complete the printer creation and then see if you can print."
Kindly please tell me how to find my printer's IP address. I am desperately trying to reconnect to my Canon PIXMA MP500 since upgrading to Yosemite. I will be in your debt!
Thank you most kindly!

AirPort Time Capsule. Read everything and tried everything. Can't get a guest network to work. Switched from bridge mode and still doesn't work. Anyone able to set up a guest network?

AirPort Time Capsule. Read everything and tried everything. Can't get a guest network to work. Switched from bridge mode and still doesn't work. Anyone able to set up a guest network?

I had a bright house cable modem that also had built-in wi-fi.
Don't mean to be picky here, but if the "modem" had built in Wi-Fi, it was not a modem. It was a modem/router, also known as a gateway type of device.
A device like this combines the functions of a separate modem and separate router in one package. Turning off the wireless on a device like this does not make a it modem.....it is still a modem/router or gateway with the WiFi turned off.
I think that if I have them replace the current "complicated" modem with a "simple" one I should be able to get the guest network up and running.
That would be correct. Hopefully, they offer this type of option for their customers.

Can't scan to email on printer or transfer pictures ad files to email on computer

I've tried and tried to fix in Default Program - cannot put anything in and cannot find email in it.Everyte I try to
transfer pictures or files as an attachment to email, It comes up - no email prgram-repair it Default Programs -
can't remember all exact words.
Cannot scan into email on computer,says same thing.
Have HP Laptop Special Edtions computer. HP All in One Prnter Wireless Printer

Hello FreckleFace, welcome to the forums
I read your post and from my understanding, you are unable to scan to email. I would like to know some more information about the problem and we will troubleshoot from there.
Please let me know:
What printer(s) are installed on the computer?
How is the printer connected (USB/ wireless/ wired/ Bluetooth)? Have you tried an alternate connection (if not, please try and include the results)?
What is the Operating System of the computer?
Have you tested hardware functionality (copy and test print, power)?
What Firewalls and Anti-virus software are installed? Have you tried disabling or uninstalling them?
Did any changes occur on the computer around the time when the issue started?
Have you tried power cycling the entire network, and disconnect and reconnecting any connections?
Have you tried scanning from the printers control panel and the printers software from the computer?
Are you seeing any error messages on the printer or PC?
Thank you, have a great Wednesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Can't scan to email on my hp 7520

Hello,
I can print wirelessly but whenever I try to scan a doc to my email it reads unable to connect to web services, confirm internet access and try again. Please help! Everything seems fine except that

Hi Nick3404,
Welcome to the HP Support forums. I gather that you are getting an unable to connect message for your web services which is preventing you from using the scan to email feature of your Photosmart 7520 printer.
Please set a manual IP address and manual DNS servers for your printer. I have included a link to another post I did with the steps (and screen shots) on how to do this. Please don’t worry that the screen shots are for a Photosmart 7510 printer, but the steps are the same (and other than the name of the printer the screens look the same).
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Hp printer can't scan to hp touchsmart lost connection

I recently purchased and connected successfully a new HP Photosmart6520 printer, all functions worked fine including scan to my HP Touch Smart, however recently I have been unable to scan to my PC. I can scan to my Acer Laptop without a problem so I know printer is functioning properly. Need advice on how to fix...Thanks Mick
(Personal information removed by Moderator)
This question was solved.
View Solution.

I received a reply to my request , ran the HP Print and scan Doctor Tool as recommended by X-23 and it worked, my HP printer can now scan documents again.
Thank you for your help in resolving this issue
Mickyar

Hp 7520 scan to email unabke to connect to web services

I have the same error message and I have tried all the suggestions previously listed. Please help. Thank you.

Hey @Kitray ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand you can't access web services.
Is your printer connected to the internet via wireless or USB?
You made an independant post so I have no idea what thread you are referring to. Please link that threah in this threah so I can see.
Have a great day! Talk to you soon.
I worked for HP.

Ovi can't find Nokia N8 via USB connection, but Bl...

I just bought my Nokia N8-00 a week ago along with my girlfriend who got her phone last Tuesday. We have both the same problem with Ovi Suite 3.0.0.284 is not recognizing the phone is connected to the computer with the USB-cable that came along with the phone.
The computer discover the phone and add it in explorer with the USB-cable and charging works with no problem. So the cable can't be the source of the problem. It also seems like the phone recognizes that the Ovi Suite is running on the computer. The Bluetooth connection works with Ovi Suite, so I don't think the phones are the problem.
Remember we have 2 similar phones bought from 2 different big dealers/chains and we have exactly the same problems with the USB-connection in Ovi Suite 3.0.0.284.
I think this is a software issue with Ovi Suite. Have anybody tried a earlier version with Nokia N8 without this problem? The N8 model is rather new so maybe a earlier version of Ovi suite don't support N8...I don't know...
Will be grateful for any response to this issue :-I

Hi,
I have the same problem running Vista and Ovi ver. 3.0.0.290. I ran through your steps but no change. It's a brand new N8 and the phone will not show as a New Device via the USB connection. Although configured to start when connecting the phone via USB, Ovi will not start so I assume the connection is not established between Ovi and the phone. My laptop sees the phone just fine and files can be transfered vie Explorer. Any other ideas? Much appreciated.
Thank you in advance!
Screenshot attached.
Attachments:
OviUSB Connection Problem.jpg ‏31 KB

Can we import to imovie with usb connection rather than firewire??

Dear Friends,
I am considering purchasing a new movie camera JVC EVERIO GZ-MG50E - PAL system.
Unfortunately it has only a usb connection and not a firewire one.
I have been importing until now into imovie with firewire.
Will I be able to import to imovie with usb?
Will this require special software?
Hope you can help.
Thank you.

Hi Robert:
Consider not purchasing that camera for imovie use. You will need to convert the MPEG files to DV which imovie uses...kind of a pain actually.
http://www.danslagle.com/mac/iMovie/tips_tricks/6018.shtml
Sue

Can ClamXav scan incoming email for viruses?

Hi,
I'm new switching from windows to imac and I've insalled ClamXav antivirus, which from what I have heard others say on this forum, is a fine antivirus program for an iMac.
The program seems more manually oriented than windows' antivirus programs - meaning that I choose what and when to scan.
That's all fine but I am wondering if it automatically scans incoming email, or if I can set it up to automatically scan incoming email.
I appreciate any light anyone could shed on this program for me. Of course, if you all prefer that I contact ClamXav, I can do that and sorry for any inconvenience.
Many Thanks, Frank B.

I use ClamXav, yes it does scan email.
However, may I suggest that you configure ClamXav in the Preferences/General preference pane to scan and alert you to found viruses and to not move infected files to a quarantine folder. Because of the structure of the Mail.app, ClamXav sees the mailbox as a file and will quarantine the entire mailbox if just one email is infected. It is a pain to get the mailbox back to the Mail.app.
HELP! ClamXav deleted all my email. What can I do?
I like the ClamXav app and recommend it for you with this one configuration suggestion.

Can't scan to email

All functions on my photosmart 7520 work, except the scan to email function. I have tried everything. Please help.

Hi,
You will need to setup the Scan to Email. You will need to install the sowftware for this to work.
Go to www.hp.com > Support > Download drivers for your Printer.
Once installed, go to the HP Printer Assistant, click on the "Scan to Email Wizard" to setup the feature.
Please click the “Kudos Thumbs up” on the left if this has helped you and “Accept as solution” if this has helped solved your problem.

Error Message- Changed email passwords and now can't scan to email

Changed google email accounts and now wont scan to email, error message.
How o I change or confirm passwords. It has also lost air print.

Hi @sellingsf ,
Welcome to the HP forums.
I understand that you need to update teh settings for your scan to email feature and have an Airprint issue.
I would like to help.
First you will need to gather your printers IP address.
Touch the wireless icon on the front panel of your 8600.
If it says IP no link, your printer has fallen off the network. This would be why Airprint is not working.
Once you have the printers IP address, open safari or chrome.
In the address bar type the printers IP address and press return.
This should take you to the printers Embedded Web Server (EWS).
Once at the EWS you should see the scan to email setup.
Choose the option to edit the email and type in your new password.
Save and test.
With the inability to Airprint, go into system preferences.
Then go into printers and scanners.
Select the 8600 plus and click the minus icon to remove it.
once the printer is gone, click the plus sign to add the printer again.
If you encounter any 'hiccups' or require further assistance, please let me know.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

How can i scan to email with officejet 4500 G510a

I have An officejet 4500 G510a Windows 7 64-bit system-- email settings error "the program could not find any supported email programs on your system.Please install a supported email program and try again". I get this error message when i click email settings in HP solution center trying to "scan to email.

Hi @bfloreza,
Welcome to the HP Support Forums. I gather that you would like to learn how to scan to email with your Officejet 4500 G510a printer.
I have included the How to Scan: From the Control Panel (Including Scan to Email, PDF, or JPEG) document. It will walk you through the process to scan to email.
I hope this helps.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Can't 'Scan to Email' on USB connected printer to AE (Bridge mode)

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