Can't Scan to HP Photosmart C5180, but can print to it. Why?

How do I get my HP C5180 all in one to be an all in one printer on Leopard? I can print to it, but it says there is a communication error when I try to Scan using HP Scan Pro software. Anyone have a fix for this on my new Aluminum Intel iMac?

Hi Applemac
I have exactly the same problem at times. The only thing I have found that works is to uninstall the Drivers and software completely then reinstall the latest from HPs website:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-55010-3 &lc=en&cc=us&dlc=en&product=1153481&os=219&lang=en
Also run Software update from the Apple menu to make sure that you have the latest updates installed, I have experienced this less after a few recent updates.
Also you cannot scan from the C5180 (USB or network) if you have it connected to another computer and are accessing it over a local network as a shared device. It will only scan when it is connected to a router via the network cable.
Hope this helps
J.C
Message was edited by: J.C

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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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