Can't scan to my Apple MacPro Laptop

My new HP Officejet Pro won't scan to my ApplePro-Mac.. Hp keep saying I'm not connected or it can't find my Pc..
When I update my MacPro laptop I see where it's still reading that I have a Lexmark.. Could this be the problem? How do I get this straighten out.  Thank you!  P.S.. No problems with my printouts.

hdungee_77 wrote:
My new HP Officejet Pro won't scan to my ApplePro-Mac.. Hp keep saying I'm not connected or it can't find my Pc..
When I update my MacPro laptop I see where it's still reading that I have a Lexmark.. Could this be the problem? How do I get this straighten out.  Thank you!  P.S.. No problems with my printouts.
Means you didn't properly install your HP Software/Driver did you make sure it was installed and the Default printer was the HP?
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

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