Can't scan to my mac book air

I can't scan. When I follow all of the instructions, I end up with a message that the scanning software is not installed, but I can't figure out how to install it. Need help. Thanks, G

Hello there! Welcome to the forums @fatheree
I would like to help you with the scanning issues you're having.
Please let me know which Mac OS X you are running and I will have a look into this for you and get back to you
What's my Operating System?
Thank you
R a i n b o w 7000I work on behalf of HP
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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