Can't scan using HP Deskjet F4180
Hi there!
I've got a Mac-Mini running OS X 10.5.1. I have tried to connect a HP DeskJet F4180 to the mac. Printing works fine but I can't seem to scan anything and I don't seem to be able to install HP PhotoSmart Essentials. Am I doing something wrong?
Thanks,
Jo
Hi I've got the same problem - I can print but I can't scan. HP's website says
"Most HP device installer CDs and Web downloads were created before Mac OS
X 10.5 was released, therefore not all device drivers offer scanning functionality at this point of time.
HP plans to release the first major update until the end of December 2007, which will be focused on All-in-One and Scanner drivers to provide scanning and faxing functionality. Until then scanning functionality is limited to certain HP products."
I guess we just have to wait until next month...
Similar Messages
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How do i scan using a deskjet f4180
How do u scan using a deskjet f4180
Hello,
Please click on the below link to access steps that should let you scan using Deskjet F4180 on Vista PC.
F4180 Scan Vista
Or Copy Past the below URL in Browser to access the same .
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02463264&cc=us&dlc=en&lc=en&product=3177566&tmp...
Regards,
Jabzi
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I work for HP
Regards,
Jabzi
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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP. -
Can't scan using front panel of HP Officejet Pro 8600 Plus
I can't scan using front panel or laptop. I can't find the set up disc that came with the printer that I purchased almost 2 years ago.
Hello @Pierre1 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues scanning. I'd like to help!
I'd recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green. -
I want to scan documents using my Deskjet F4180
I am trying to scan documents using my HP Deskjet F4180 but I don't see it on my laptop
Hi,
You can scan from HP Scan software or from the printer as shown (page #56 of the manual):
To scan to a computer
1. Place your original with the side you want to copy or scan face down on the left front corner of the glass.
TIP: For quality copies, ensure that the scanner glass is clean and that there are no foreign materials adhering to it. For more information, see Clean the glass.
2. Press Scan.
If the original is a document, the HP All-in-One scans it automatically. If the original is a photo, a preview image of the scan appears on your computer, where you can edit it. Any edits that you make apply to the current scan session only.
The HP Photosmart Software has many tools that you can use to edit your scanned image. You can improve the overall image quality by adjusting the brightness, sharpness, color tone, or saturation. You can also crop, rotate, or resize the image.
3. Make any edits to the preview image, and then click Accept when you are finished.
Regards.
BH
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HT3669 HP M1213nf MFP Printers can't scan using OSX Mavericks
I have 2 HP M1213nf MFP Printers they both install fine and printing is ok from OSX Mavericks and iOS devices however there is no sign of being able to scan from these. The articles on both apple and HP site just don't work as there are no scan options to click if you follow the instructions!
none of the described scan methods work ie using preview, image capture etc because there is no scanner shown
my current work around is install the scanner into windows 7 via parrallels.... nice one apple....
I would really much prefer to be able to scan natively into OSXWell, you should qualify that statement.
It does not work under Mavericks (at least it doesn't for me in Mountain Lion). The OS support for this printer is gone.
The only "work" around here is to use the HP Scan application. Please correct me if I am wrong.
Yes, I have the Lion version drivers installed. See: https://discussions.apple.com/message/24142631#24142631 -
Can't Scan to Photosmart 5520 on OSX 10.10
I am trying to scan from my HP Photosmart 5520 to my Mac which is running OS X 10.10.1 (Yosemite). I used to be able to scan just fine but now that I've upgraded to Yosemite it no longer works. I can print just fine but scanning doesn't work at all. I can't scan from the Printer utility (System Preferences | Printers & Scanners | Scan). I can't scan using the HP Scan utility (I receive an error saying HP Scan can't communicate with my device). And I also can't scan using the scan to printer option. In fact, I can't even enable the scan to printer option in the HP Utility because I get a message that the software isn't installed despite having just downloaded today the most recent HP software for this device and installing it and ensuring the HP Scan option was selected during installation.
This is incredibly frustrating. I'm hoping someone can help me resolve this.
Thanks
ShaneHi @segdae22,
Welcome to the HP Forums!
I see that you cannot scan with your HP Photosmart 5520 on your Mac OS X 10.10. I am sorry for the frustration, but I am happy to help!
Please take a look through this scanning guide, A 'Computer Not Found' or 'Connection Error' Message Displays for HP Photosmart 5520 e-All-in-One an....
Hope this guide helps, and have a good day!
RnRMusicMan
I work on behalf of HP
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Can't scan from M1536dnf after reformatting computers
After formatting two computers in our office they can no longer scan from our M1536dnf, which is connected via Ethernet to our local network. The error message says "Scanner communication cannot be established. Ensure your product is powered on, check the connection, and ensure your network is functioning properly. If these conditions are correct, restart the product and try scanning again."
They could scan before being formatted and all other computers in the office can still scan documents. They Operating system wasn't changed (they were running Windows 7 before and are running Windows 7 now, the same as all the other computers in our office). I've tried updating the firmware on the I've tried version 4.3 of the HP Print and Scan Doctor and it says there's a Windows (WIA) scan error. I've tried what it recommends, which is completely uninstalling the software, rebooting, and reinstalling everything with the most current full feature software version. I've tried turning off and on everything involved (printer, computers, network gear, everything). I've checked that the Windows Image Acquisition (WIA) service is set to Automatic. I've tried disabling the built-in Windows Firewall and we're not using any antivirus software nor any firewalls on the local Ethernet switch. I've tried manually specifing an IP address, which does not conflict with any other IP addresses on the network. Throughout all of this I can still print from these two computers and other machines in the office can print & scan just fine. We have another older scanner in the office and these two computers can still scan using that one but it doesn't have as many features. The HP ToolboxFX still works from these two computers.
I'm completely out of ideas on how to fix this. It's especially annoying since it was working before & continues to work on the other computers in the office. Any clues on what I should try next?
This question was solved.
View Solution.I was able to locate a couple more steps to try, most found in this Microsoft Thread: how do I get the Windows Image Acquisition service status to be activated? I get an error message (e....
Some steps may be similar to some you have done.
I suggest performing steps from the above link such as; the post regarding Services / System File Check and Create a new admin user.
If the above steps fail to resolve the error, uninstall the printer software using the Microsoft Fixit and install once again.
JERENDS
I work on behalf of HP
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Large paper printing in Deskjet F4180
Hello,
I'm trying to use my Deskjet F4180 to print a paper the size of 21x100 cm. meaning, the width of a normal A4 (therefore fits in to the printer's paprt feeder) - but LONG.
I am printing from Indesign, on a mac, mac os x 10.6.3
I believe it should be possible because I did the exact same thing with an older model of deskjet I used to have (don't remember the model number), indesign and all. back then it worked fine.
but now it doesn't work somehow. I define the paper size at the "print > page setup" in indesign, make sure that the paper is fed from its short side, then get an error message from the printer saying I have a paper size error.
does anyone know how to do it?Are you using 4x6 paper? And is the photo you are printing 4x6 or autofit?
-
Can't scan from mac 10.9 to hp deskjet 3054A
Hi,
I figured out how to print wireless from my MAC os 10.9 to my printer. But I can't figure out how to get scan working. When I try (wirelessly or usb) the printer says that the computer is not found and to make sure the HP software is installed. and when i try to work it from the computer, i go to system preference, printers and scanners and when i'm looking at my hp deskjet (wireless or usb connected) there is no option to scan.
Please help.
Thanks, canariquestionHi canariquestion,
By the looks of it, you're just missing a few last updates. Please follow the Apple update steps in the first document, then once the printer is re-added, reboot the Mac. After that, you should be able to scan using the methods in the second guide.
Here are the links, please let me know how it goes:
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
How to Scan: OS X v10.9
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Workaround solution for those using Mac OSX 10.9.4 who can't scan
I recently upgraded my Mac Mini to OSX 10.9.4 and have been unable to scan using the Scan button on my Deskjet 4400 All-in-One printer (I have updated all my Apple software). I accidentally found that if I go to Systems Preferences and click on Printers and Scanners, I can click on Scan and then on Open Scanner and can scan from there.
It's not the easiest way to scan but at least I am able to scan. Hope HP will soon find a way that it will work just using the Scan button on the printer.
This question was solved.
View Solution.Hi,
A Full Feature software is not available for your printer for OS X Mavericks, I'm sorry to inform you that a such is only available for newer models and will not be available for your printer.
Scanning from the front panel is not supported on the operating system but only via Image Capture, Preview or Printers & Scanners as listed in the following document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967506&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution -
How can I reinstall my Deskjet F4180 if I do not have the install disk
How can I reinstall my Deskjet F4180 if I do not have the install disk
Jerry, welcome to the forum. Since you didn't mention which OS you are using, I provided the Software and drivers page for Win 8.1. It provides the HP Deskjet F2100/F4100 All-in-One Printer series Full Feature Software and Driver. This will install the printer. If the OS is not correct, you can provide the correct one. Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
-
Question in the title...
Here is a video of me trying to scan and use OCR on two pages. I simply can't scan pages with the software. I bought it a few months ago in order to archive some paper documents, but I never managed to use it because Acrobat crashes every single time!
Also, here are two crash logs (one being an old one, and the second one being the last one from the video [I forgot to copy the first one from this video]):
Process: AdobeAcrobat [513]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [165]
Responsible: AdobeAcrobat [513]
User ID: 501
Date/Time: 2014-02-08 15:48:08.906 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: [Oops! What's that?]
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000001
VM Regions Near 0x1:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
VM_ALLOCATE 0000000000001000-0000000000064000 [ 396K] ---/--- SM=NUL
Application Specific Information:
objc_msgSend() selector name: retain
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x034164a4 objc_msgSend + 20
1 com.apple.Foundation 0x0360ad30 -[NSObject(NSDelayedPerforming) performSelector:withObject:afterDelay:inModes:] + 305
2 com.apple.imageKit 0x0d352691 -[IKDeviceBrowserHandler deviceBrowser:requestsDeselectDevice:] + 77
3 libobjc.A.dylib 0x0342c2af -[NSObject performSelector:withObject:] + 70
4 com.apple.ImageCaptureCore 0x0f2218b0 -[ICMasterDeviceBrowser handleNetworkDeviceRemoved:] + 394
5 com.apple.Foundation 0x035ec692 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
6 com.apple.CoreFoundation 0x046de7e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
7 com.apple.CoreFoundation 0x045c03fb _CFXNotificationPost + 3435
8 com.apple.Foundation 0x035daebf -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
9 com.apple.ImageCaptureCore 0x0f22c1bb -[ICScannerDevice handleImageCaptureEventNotification:] + 425
10 com.apple.Foundation 0x035ec692 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
11 com.apple.CoreFoundation 0x046de7e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
12 com.apple.CoreFoundation 0x045c03fb _CFXNotificationPost + 3435
13 com.apple.Foundation 0x035daebf -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
14 com.apple.ImageCaptureCore 0x0f1ebfe6 -[ICCommandCenter handleNotificationEvent:replyEvent:] + 712
15 com.apple.ImageCaptureCore 0x0f1ec90e -[ICCommandCenter handleMachMessage:] + 377
16 com.apple.Foundation 0x036488b7 __NSFireMachPort + 415
17 com.apple.CoreFoundation 0x046362c8 __CFMachPortPerform + 440
18 com.apple.CoreFoundation 0x046360f5 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 53
19 com.apple.CoreFoundation 0x0463605b __CFRunLoopDoSource1 + 523
20 com.apple.CoreFoundation 0x04626822 __CFRunLoopRun + 2130
21 com.apple.CoreFoundation 0x04625d5a CFRunLoopRunSpecific + 394
22 com.apple.CoreFoundation 0x04625bbb CFRunLoopRunInMode + 123
23 com.apple.HIToolbox 0x0875fe2d RunCurrentEventLoopInMode + 259
24 com.apple.HIToolbox 0x0875fbb2 ReceiveNextEventCommon + 526
25 com.apple.HIToolbox 0x0875f98d _BlockUntilNextEventMatchingListInModeWithFilter + 92
26 com.apple.AppKit 0x021d55a9 _DPSNextEvent + 1602
27 com.apple.AppKit 0x021d4ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
28 com.apple.AppKit 0x021c735c -[NSApplication run] + 727
29 com.adobe.Acrobat.framework 0x000731e2 0x6a000 + 37346
30 com.adobe.Acrobat.framework 0x0007195f RunAcrobat + 307
31 com.adobe.Acrobat.Pro 0x00064ed5 main + 91
32 com.adobe.Acrobat.Pro 0x00064e71 start + 53
Thread 1:: Dispatch queue: NSOperationQueue 0x7ce0e9d0
0 libsystem_kernel.dylib 0x05505b76 __semwait_signal + 10
1 libsystem_c.dylib 0x0545a05b nanosleep$UNIX2003 + 219
2 com.apple.Foundation 0x03672641 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework 0x00e6b4c1 0x6a000 + 14685377
4 com.apple.Foundation 0x035dffec -[__NSOperationInternal _start:] + 702
5 com.apple.Foundation 0x035dfd21 -[NSOperation start] + 71
6 com.apple.Foundation 0x035dfc48 __NSOQSchedule_f + 50
7 libdispatch.dylib 0x05356e21 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib 0x053523a6 _dispatch_client_callout + 50
9 libdispatch.dylib 0x05354467 _dispatch_root_queue_drain + 257
10 libdispatch.dylib 0x05355732 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib 0x055fddab _pthread_wqthread + 336
12 libsystem_pthread.dylib 0x05601cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x05506992 kevent64 + 10
1 libdispatch.dylib 0x053548bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x05354556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x05506046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x055fddcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x05601cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x05506046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x055fddcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x05601cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x055057ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x055fed1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x05600bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x07212922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x07212b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x071def92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x03ab34dc 0x3ab1000 + 9436
7 com.adobe.ACE 0x03ab3441 0x3ab1000 + 9281
8 com.apple.CoreServices.CarbonCore 0x071df56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x055fc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x055fc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x05601cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x055057ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x055fed1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x05600bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x07212922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x07212b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x071def92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x03ab34dc 0x3ab1000 + 9436
7 com.adobe.ACE 0x03ab3441 0x3ab1000 + 9281
8 com.apple.CoreServices.CarbonCore 0x071df56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x055fc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x055fc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x05601cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x055057ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x055fed1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x05600bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x07212922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x07212b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x071def92 MPWaitOnQueue + 199
6 com.adobe.ACE 0x03ab34dc 0x3ab1000 + 9436
7 com.adobe.ACE 0x03ab3441 0x3ab1000 + 9281
8 com.apple.CoreServices.CarbonCore 0x071df56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x055fc5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x055fc485 _pthread_start + 130
11 libsystem_pthread.dylib 0x05601cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x055057ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x055fed1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x05600bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x03c1bf67 0x3c10000 + 48999
4 com.adobe.AGM 0x03c1bea6 0x3c10000 + 48806
5 com.adobe.AGM 0x03c1be44 0x3c10000 + 48708
6 com.adobe.AGM 0x03c1bae4 0x3c10000 + 47844
7 libsystem_pthread.dylib 0x055fc5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x055fc485 _pthread_start + 130
9 libsystem_pthread.dylib 0x05601cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x055057ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x055fed1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x05600bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x03c1bf67 0x3c10000 + 48999
4 com.adobe.AGM 0x03c1bea6 0x3c10000 + 48806
5 com.adobe.AGM 0x03c1be44 0x3c10000 + 48708
6 com.adobe.AGM 0x03c1bae4 0x3c10000 + 47844
7 libsystem_pthread.dylib 0x055fc5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x055fc485 _pthread_start + 130
9 libsystem_pthread.dylib 0x05601cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x055057ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x055fed1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x05600bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x03c1bf67 0x3c10000 + 48999
4 com.adobe.AGM 0x03c1bea6 0x3c10000 + 48806
5 com.adobe.AGM 0x03c1be44 0x3c10000 + 48708
6 com.adobe.AGM 0x03c1bae4 0x3c10000 + 47844
7 libsystem_pthread.dylib 0x055fc5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x055fc485 _pthread_start + 130
9 libsystem_pthread.dylib 0x05601cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x05500f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0550016c mach_msg + 68
2 com.apple.CoreFoundation 0x04626f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x04626541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x04625d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x04625bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x0237ef18 _NSEventThread + 283
7 libsystem_pthread.dylib 0x055fc5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x055fc485 _pthread_start + 130
9 libsystem_pthread.dylib 0x05601cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x05506976 kevent + 10
1 com.adobe.Acrobat.framework 0x0147ecd1 0x6a000 + 21056721
2 com.adobe.Acrobat.framework 0x013ddd6f 0x6a000 + 20397423
3 com.adobe.Acrobat.framework 0x013da7e5 0x6a000 + 20383717
4 libsystem_pthread.dylib 0x055fc5fb _pthread_body + 144
5 libsystem_pthread.dylib 0x055fc485 _pthread_start + 130
6 libsystem_pthread.dylib 0x05601cf2 thread_start + 34
Thread 13:: CVDisplayLink
0 libsystem_kernel.dylib 0x055057ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x055fed1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x05600bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo 0x091fe540 CVDisplayLink::runIOThread() + 936
4 com.apple.CoreVideo 0x091fe180 startIOThread(void*) + 159
5 libsystem_pthread.dylib 0x055fc5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x055fc485 _pthread_start + 130
7 libsystem_pthread.dylib 0x05601cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x05506046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x055fddcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x05601cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x7eef8cb0 ecx: 0x03432160 edx: 0x0000030e
edi: 0x0360ac10 esi: 0xbff99958 ebp: 0xbff99a08 esp: 0xbff9989c
ss: 0x00000023 efl: 0x00010202 eip: 0x034164a4 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000001
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x64000 - 0x64fff +com.adobe.Acrobat.Pro (11.0.06 - 11.0.06) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
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0x140d2000 - 0x141bdff7 unorm8_bgra.dylib (2.3.58) <44644D3C-3D0EHello, and thank you very much for the reply!
I just tried with the HP Scan app and I managed to use some kind of "Adobe Mac PDF Plug-in" in order to convert everything. I had no crash... Here's a video of what I did once every pages were scan :
Also, I retried scanning with Acrobat and I had an other crash...
Yesterday, after posting here, I uninstalled my drivers and HP softwares, and tested with Apple's App Store automatic updates... I also reinstalled HP own drivers and softwares... Anyway... Nothing seems to make this work...
I guess using HP Scan and the "Adobe Mac PDF Plug-in" would be a good workflow. I can easily bring scan documents to PDF/A, but I can't apply OCR. I have to apply OCR once I'm in Acrobat.
However, this workflow is broken, because HP Scan doesn't seem to understand that us, French-Canadian, use Letter format by default, not this unknown A4 format... ... And I don't know how to change to format, neither the default format... The result is that all my scanned documents with HP Scan have A4 sizes...
I guess I'll have to call HP support or sumbit a ticket somewhere for this particular issue...
Also, maybe I should try plugging my printer directly into my Airport Extreme USB port, but I'll have to use Apple-certified manager (drivers? I don't really understand) instead of the one on HP website... Maybe Acrobat wouldn't crash with my printer plugged that way... ... This is complicated... -
I have an HP photosmart 2610 4 in1. How can I scan multiple items and put them in the same attachment using e-mail? Using my laptop.
Hi @needyrhelp,
Welcome to the HP Forums!
I see that you are wondering how to scan multiple items using your HP photosmart 2610 and for them to be able to be in one attachment in your e-mail. I am happy to look into this for you!
Please see the how to scan guide for the Operating System you are using. Here is the list of how to scan guides, Scan. Select your Operating System from the list, then select How to scan with HP software, then How to scan a multi-page original text document into a single file. You will need to scan each page one at a time, and add it to the same document. The how to scan guide will show you how. After done scanning to the file, then see the link for How to attach a scan to an email.
If you do not know the Operating System you are using, please visit this website. Whatsmyos.
Hope this information is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
I am running Lion 10.7.5, Adobe Photoshop CS6, scanning slides on my Epson V600 and can no longer use the scan application or the plug in for Photoshop. Should I revert back to leopard in my time machine to finish scanning my family slides?
In 10.7 there is not a twain that works with Photoshop for importing with all the options needed to scan transparencies. I noticed that when I was scanning in October 2012 I was still using CS6 so somehow I was managing to be able to use all the scan features.
They sell 2nd party software (VieScan and Silverscript)which I found to be just mimially OK and very hard to use.
I just want to scan like I used to.
Can I use time machine to go back to an earlier operating sysytem LEOPARD, and then do my scans and then save the photos and them go back to the LION system?
I spent 7 hours trying crazy solutions - downloading Windows CS2 Photoshop and then using a program so I could run it on the apple. Then I couldn't figure out how to put a plug in for the scanner in the stupid windows Photoshop program. Googgling the computer like a mad woman trying to ask questions. I am not giving up...
Please help if you can...
Thanks...I assume you've tried using Image Capture. Give VueScan a try.
http://www.hamrick.com -
Can no longer use HP device manager to scan to OCR
Today I tried to use the HP device manager with an HP J4550 all in one to scan a document to OCR. Not only could the scanner not be found, but the HP device manager also crashed... I used to be able to do this prior to upgrading to Lion. Is there a fix somehow or somewhere?
24" iMac with 2.8Ghz Intel Core 2 and 4Gb of ram...OS X 10.7.2. I should add that printing works fine, I can just no longer scan using Photoshop Elements 8 or the HP scanning software inside of the hp device manager..No I didn't but I finally DID try HP scan instead of Scan Pro in the Hewlett Packard folder located in the application folder and was able to scan to an RTF file with the OCR doing quite well in the process. I haven't done this in some time and perhaps before I also used HP scan to do OCR scanning. Bottom line, I am able to do again what I wanted to do...
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