Can't see a portlet

We have a page, published as portlet on a internet site (ACESS for portlet: not diplayed to public users; but the page is displayed to public) with a link to intranet site. The problem is that I, as a portal admin can view this portlet, but others with less privileges (but still authenticated users) can't see it?! Why?!

The page portlet takes its security from the page on which it is based. If view on the portlet page is granted to AUTHENTICATED_USERS, they should see it.
Regards,
Jerry
PortalPM

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