Can't see backed up filed on My Passport Ultra

hi, Phil here, new owner... I need help - I can't see my files Steps so far: - Purchased new WD My Passport Ultra metal. Hooked it up to my Lenovo T420 / Windows 7 computer. - Installed all software & updates, etc. - Did a full disk check of all sectors (it said it would take a few hours, so I did that overnight). All good there. - I'm using the Passport to backup my interal O/S drive which has photos, etc...so I used the defaults in the WD backup software to backup all music, photos, etc, and went with 'continuous backup' In the backup software, on the 'Backup' tab, near the top, it currently displays 'Backup accomplished successfully". HOWEVER: In Windows 7, when I open My Computer / D drive (the passport ultra), I do not see the files that were backed up. Does this mean that they are not there? I thought I'd be able to see/click on them on the WD drive. This makes me woried that the files are not truly backed up (??) Thx so much for any advice, Phil

Hello,
Check the backup folder. It is called "WDsmartware.swstor" and it is located in the root of your external drive. If you used WD Smartware to backup your files all backed up files should be located in this folder.

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stephenmahony wrote:
Ok, so today is 26/10/09. Time Machine is not allowing to go back further than 1st Sept 09?
Any ideas?
Clearly I am doing(not doing) something daft as I can't find anyone with the same probl?
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|
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Can't see backed up filed on My Passport Ultra

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