Can't see dependant files on server

I took over a prject from another designer and am trying to download the websites files/folders from the server using CS4's site manager.
I can see the index.htm file on the remote server and several other folders that appear either private or unrelated.
I was able to download the index.htm file.
I can tell from that where the images are and can view them if I type in the address directly into a browser address bar.
But in Site Manager (or FileZilla) I cannot see the images on the remotes server that are associated with the index.htm file. They are in the root folder as it happens, same folder as the index.htm. Why can't I see them?
Also, as an FYI, I can upload images and see them on the server, and I can download the images I uploaded.

Copied media files to a HPFS+ (journaled) SimpleTech USB drive connected to my iMac. Files copied fine and can be accessed from the iMac with no problems.
I connect it to the TC, the drive can be seen and mounted over the network but the files do not show up. The free space corresponds to the free space left by the files I had copied--but again the files do not show up.
TC file sharing is on and is working fine as demonstrated by access to the internal drive without problem. And the USB drive shows up in the airport utility without error indication. Files copied over the network to the USB drive are accessible as expected (read/write/delete--no problem).
Any advice?
Thanks,
Mark

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Windows File Server 2008r2, shares and files are located here.
ABENUM activated, needed for several folders.
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When you use user A access the shared folder, did you do the refresh to check the result?
If the issue persists, please try to install this hotfix:
http://support.microsoft.com/kb/2769790/en-us
Regards.
Vivian Wang

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contoso.com\SYSVOL\contoso.com\Policies\PolicyDefinitions\
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Hi
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Kari

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0003450305NG-5E6, TUSCANY VILLAS,26 FENTON STREET ROTORUA 3201, ROTORUA
002343043NG-9DE, LORALIS LIMITED,18 HARINGTON STREET TAURANGA 3001, TAURANGA
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2 /
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4 ADDRESS CHAR(35),
5 CITY CHAR(20)
6 )
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12 FIELDS TERMINATED BY ','
13 OPTIONALLY ENCLOSED BY '"' AND '"'
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15 NAME CHAR(100),
16 ADDRESS CHAR(100),
17 CITY CHAR(100)
18 )
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ICP              NAME                 ADDRESS
CITY
0003450305NG-5E6 TUSCANY VILLAS       26 FENTON STREET ROTORUA 3201
ROTORUA
002343043NG-9DE LORALIS LIMITED      18 HARINGTON STREET TAURANGA 3001
TAURANGA
2 rows selected.
SQL>Message was edited by:
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Can't see dependant files on server

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