Can't see email attachment on iPhone nor iPad, but can on Mac.

I am getting an email with an attachment that comes to my mac, my iphone, & my iPad; but I can only see that it has an attachment on my mac. Others receive the same email on their ipad and they can see the attachment icon. Help.

Try resetting the iPad. No data is lost. (Oh, and check your security settings. Maybe some kind of function is enabled, that blocks attachments etc.)
Another reason might be your internet provider (cellular provider), if you have just been trying to download the attchments over 3G/4G, although I don't know that. Ckeck with them, if that is the case, and try to download the attchments over WiFi (you better check out multiple WiFi sources, just in case the problem is router-spesific (many routers, mostly public, but also private have certain restrictions on them concerning the amount of data each user can download). I'm really no expert, but that's what I would do...Otherwise, I'm afraid, I don't know. Really sorry about this!

Similar Messages

  • No email via iPhone or iPad but fine via web.

    I cannot acces my email on my iPhone or iPad but email is available via web. Error says username or password is incorrect, which is not true. Started around noon. Any ideas?

    Connecting to an incoming mail server with an email client is different from connecting to an account via webmail access using a browser. There can be a problem with the incoming mail server in this regard that has no effect on being able to connect with the account via webmail access using a browser.
    Who is the email account provided and have you contacted their customer/technical support?

  • What can i do if my iphone nor ipad is showing up on itunes when i plug it in. i downloaded the latest version of itunes and all but still

    what can i do if my iphone nor ipad is showing up on itunes when i plug it in. i downloaded the latest version of itunes and all but still

    See http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).

  • I can not send email from my iPhone or iPad its goes out from the iMac ok. I get SMTP is incorrect. any suggestions?

    Having problems sending email from my iphone and ipad. Im getting a SMTP is incorrect error. Has anyone had this problem?
    Spent 3 hours with internet carrier still not resolved. Everything is fine on the imac.

    What is the error message provided if any?
    If the email account is provided by your ISP, does your ISP have an authenticated SMTP server?
    Are you unable to send email with the account using your iPhone or iPad when connected to the same wi-fi network or internet connection as your Mac with your ISP?

  • Cannot send emails from my Iphone or Ipad

    Hi
    can anybody offer any suggestions please?  Since the switch to BT mail, I have been unable to send emails from my Iphone or Ipad, I get a message saying that my password is not recognised.  I have followed all the instructions on how to reinstall it on my devices including:
    If you're able to receive email but get an error message when trying to send a mail (username and password not recognised) please check the correct settings have been automatically set for the outbound server. To do this:
    Go to Settings
    Tap Mail, Contacts and Calendars
    Tap on your Account - ‘[email protected]
    Again, tap on your account - ‘[email protected]
    Scroll down and tap on SMTP
    Tap on Primary Server
    Check mail server address is set to 'mail.btinternet.com'
    Check Port number is set to '465'
    Check SSL encryption is set to 'ON'
    However, I am still getting nowhere.  Any advice would be great please.

    I have the same problem. Tried calling BT, they were absolutely no help

  • TS3276 I'm now having trouble getting mac mail to work on my mac. The mobile me account works great on iphone and ipad but it won't connect to my mail account. Password is correct. What else can I do? Using OS10.68

    I'm now having trouble getting mac mail to work on my mac. The mobile me account works great on iphone and ipad but it won't connect to my mail account. Password is correct. What else can I do? Using OS10.68

    HI,
    The Apple IDs from @mac.com and @me.com (Older MobileMe and more recent iCloud Names) are also Valid AIM Screen names.
    Any other sort of Apple ID is not a Valid AIM Name.
    A Google ID that is associated with Google Mail Account (And has "Talk" enable on your Google Settings) can be used in iChat as  Jabber Name/ID.  (Google Run  Jabber server).
    Jabber and AIM are different IM Services and it is not easy or straight forward to add Buddies from one Service to the Buddy List of another.  (As A Starting point consider it "impossible")
    iChat 4 and 5 have links to the registration page of @Mac.com here with a "Get an iChat Account" button in the add (Account) screen  (You select @mac.com or MobileMe and then press the Button - Choosing AIM and then pressing the button used to lead to the AIM registration page but AIM moved their page).
    Apple IDs can be any valid email (or an @mac.com or iCloud registration)
    Therefore you could make a Google ID into an Apple ID.
    However this will not be a valid AIM Screen Name the way @mac.com or MobileMe/iCloud ones are.
    Valid AIM Screen Names in Table (pic)
    7:46 PM      Monday; December 5, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • How do I sync my email on my iPhone and iPad?

    How do I sync my emails on my iphone and iPad, I don't want to have to do them twice!

    Donna ...
    You can setup an iCloud account. You get 5GB of storage space for free. Then your mail will automatically sync via Wi-Fi between your iPhone and iPad.
    Instructions here >  Apple - iCloud - Learn how to set up iCloud on all your devices

  • Email attachment to be saved to a mail or mac folder?

    Why can't we have a simple rule that allows email attachment to be saved to a mail or mac folder?  This was a simple rule in outlook and the real true feature I miss about Outlook.  I know people will say apple scripts but I am not a coder and the option is not available in automator.  How hard can this be?

    I know this isn't automatic, but pretty fast and simple. On the top right of an email window, use the Save feature for attachments.

  • I cant access my facebook through my iphone and ipad but i can access it through my friend's laptop

    i cant access my facebook through my iphone and ipad but i can access it through my friend's laptop

    Facebook has a feature that requires you to authorise a new device, which could be causing an issue. Check your account settings when you're signed in on the computer, and see if it has anything along the lines of 'App Passwords'

  • Cannot send email from my iPhone or iPad. The server rejects a recepient for no apparent reason.  The recipient is not new.  This issue happens on reply or reply to all or froward; not a new email. What is happening?

    Cannot send email from my iPhone or iPad. The server rejects a recepient for no apparent reason.  The recipient is not new.  This issue happens on reply or reply to all or froward; not a new email to the same recepient. What is happening?

    I talked with a tech today and he said I cloud is having problems which should be resolved shortly.
    In the mean time I used the .me smtp server settings which allowed me to send mail.

  • How do I sync my email between my iPhone and iPad?

    How do I sync my email between my iPhone and iPad?

    A razmee209 said, set up your email in settings on both devices. 
    iPhone email will always be up to date.  
    The iPad will update when it has internet connection.   If it is a wifi only iPad, it will only update when connected to wifi, but will do so automatically.

  • HOW DO I SEND AN EMAIL ON MY IPHONE OR IPAD AND MAKE IT APPEAR ON THE MAIL APPLICATION ON MY MAC?   IT ONLY WORK THE OTHER WAY ---SENDING AN EMAIL ON MY COMPUTER ---APPEARS IN SENT ITEMS ON MY IPHONE AND IPAD.

    HOW DO I SEND AN EMAIL ON MY IPHONE OR IPAD AND MAKE IT APPEAR ON THE MAIL APPLICATION ON MY MAC?   IT ONLY WORK THE OTHER WAY ---SENDING AN EMAIL ON MY COMPUTER ---APPEARS IN SENT ITEMS ON MY IPHONE AND IPAD.

    IT IS FOR GMAIL.

  • I purchased an album from the itunes store on my ipad2 thinking i could retrieve it from my windows pc. I have turned on home sharing and can see my pc library from the ipad but not vice-versa. Is there any way to transfer the album from my ipad library?

    I purchased an album from the itunes store on my Ipad2 thinking i could access it from my windows laptop where I sync my ipod. I turned on Home Sharing and can see my laptop libraries from my ipad but not vice versa. Is there any way to fix this so I can transfer the album to the itunes on my laptop?

    Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.

  • Emails are not being received if sent from iPhone or iPad, but MBA OK

    I've used my iPhone and iPad a lot to send messages to various email addresses at a specific company.  They've always gone through without problem, but suddenly they're not coming through.  They aren't in the SPAM folder and haven't been quarantined either.  Messages sent from my MacBook Air go through successfully.
    It doesn't matter which email account I send the message through, what the content is, or who I send it to.  No one else is having problems sending emails from their iPhones or iPads.
    Any help is appreciated.  Thank you! 

    No longer a problem.  The emails I sent finally showed up. 

  • I am unable to get my emails on my iphone and ipad  please help

    I cannot access my emails on my iphone and ipad.  I used to be able to but am not sure what i might have done to change the settings.

    deeholsomback wrote:
    I cannot access my emails on my iphone and ipad.  I used to be able to but am not sure what i might have done to change the settings.
    Ok what happens when you open your mail app?
    Did you ticker with any mail settings?

Maybe you are looking for