Can't See External Hard Drive on Airport Extreme???

I have a current model Airport Extreme and when I plug WD My Passport via USB it doesn't appear anywhere??

Per chance is your WD My Passport formatted in NTFS? I have several of these USB drives and they work fine for me as long as they are formatted in either HFS+ (preferred) or FAT32.
Also be sure that you have both the "Bonjour computers" and "Connected servers" options enabled under the SHARED category for the Sidebar within Finder Preferences.

Similar Messages

  • Why can't I find my external hard drive on Airport Extreme?

    I have recently moved into a different home and set up the internet through Airport Extreme that works fine.  However, I can not find the external hard drive plugged in to the Airport USB which used to show up in Macintosh HD under Devices. 
    I have unplugged and restarted the Airport, hard drive, and IMac numerous times.  I have reset the Airport back to original settings and created a new network. Not sure what to do next. 

    The drive was hooked in the exact same way 2 days ago at my old address and worked perfectly.
    "The drive must be formatted in Mac OS Extended (Journaled) to work at the USB port of the AirPort Extreme, so that would be the first thing to check."
    How do I do this?
    "Next, the power at the USB port is borderline as far as its ability to supply adequate power to a hard drive....even if the hard drive has its own power supply.....so a number of users find that they need to use a powered USB hub."
    I will look in to finding a powered USB hub but I don't understand why it would work 2 days ago and not today...
    "You will need to open the Finder and click on the Go menu, then click Network to see the drive. Double click it to mount is on the desktop."
    Correct, I used to find Airport there under Shared where I could click on Airport to access the hard drive.  I don't see Airport at all.
    "Finally, if you are planning to use the drive for Time Machine backups, that type of setup is not officially supported by Apple, so results will be unpredictable if you try this."
    My hard drive is exclusively music files that I share between Imac and Macbook.

  • How do I get my computers to see my external hard drive on airport extreme?

    I jus purchased and airport extreme as although he directions say plug and play - it doesn't work.  None of my computers see my external hard drive when it is plugged into the airport.  Cannot locate directions with step by step support.  thank you. Nettie

    The external harddrive is NTFS format and someone from apple told me that it would have to be reformatted to be seen by the Extreme -- Needless to say with 33% of the hard drive filled, I do NOT want to reformat.
    Unfortunately, HDDs attached to the USB port of the AirPort Extreme, cannot be recognized by the AirPort if formatted in NTFS. If you do not wish to reformat this drive, you will either have to use a different drive or connect this drive to a Windows PC for sharing on the network.
    The AirPort can only share drives formatted in HFS+ or FAT32.

  • Can't see external hard drive/printer on pc machine

    I have an airport express. My main machine is a Windows/XP. I have an external hard drive and printer (Epson STylus CX3200) hooked up through a hub on airport express. My macbook can see both and use both. My pc can't see either one. Any ideas?
    macbook   Mac OS X (10.4.8)   pc with xp

    Hi
    Welcome to apple discussions
    Are you sure you have an express and not one of the new extreme models. If you have an express then the usb port will only work with a single printer. Thus if you do have an express and your macbook can see your setup I would be very interested to know what hub hard drive etc you are using.

  • Can't see external hard drive in 10.3.9

    My friend has a MacBook G3, using OS 10.3.9. I tried to give her an external hard drive, a Western Digital pocket drive (runs on USB power). But, the drive won't mount on her desktop, and we can't even see it using Disk Utility on her computer. The drive's powerlight is ON after we plug it into the USB port, but we just can't see the drive, not even to format it.
    It works fine on my MacBook running OS 10.5.6, and I reformated it several times, with several different format options, on my MacBook. But no matter what we do, the drive is not visible on the G3, even though it is getting power from the G3 USB port.
    Any suggestions?

    Look at these links.
    USB and FireWire Quick Assist
    http://support.apple.com/kb/HT1151?viewlocale=en_US
    Common fixes for USB device issues (unrecognized, etc.)
    http://www.macfixit.com/article.php?story=20070824012114701
    Try the above fixes first. It's possible that there's not enough power in the USB port to spin up the HD. Although usually you will get an error notification. You could get an AC powered USB hub to connect to the PB & then to the HD if this is the situation.
     Cheers, Tom

  • Can't see external hard drive after error code -36

    Hi, was copying iphoto data from an WD My Passport 750GB external hard drive to my MACBook when the system said it could not complete the copy as it had encountered a problem and indicated error code -36.  Now I can't see the external drive (or any data) on any computer.  I have tried 3 different MACs to no avail.  The drive makes a soft beeping noise but then stops but the light stays on.
    Any ideas on how I can get access to my data??

    Make sure the cable is securely seated on the device side.
    If that's not the problem, then either the drive mechanism or the enclosure has failed. If you don't have backups, you'd better hope it's the latter. Remove the mechanism from the enclosure and install it another enclosure. You can buy fairly inexpensive USB docks that a SATA drive drops into with no need for disassembly.
    Failing that, your only chance is to send the drive to a recovery service such as Drive Savers. They disassemble the drive mechanism in a clean room and mount the platters in another drive. Cost will be in the 4-5 figure range, and the results are uncertain.
    If you don't have backups, you don't have data.

  • PowerBook G4 can't see external hard drive

    All of a sudden, my PowerBook G4 can no longer see my external hard drive (Maxtor 160 GB drive). The drive doesn't appear in the Finder, and it doesn't mount on the desktop. Thus, I have no way of accessing the files on my external hard drive.
    I can see the external hard drive when I launch Disk Utility (and also when I launch TechTool Pro), so I know the hard drive and the USB connections are working.
    Can someone please help on this?? I've tried unplugging everything and rebooting with no results. Thank you.
    PowerBook G4 Titanium 1ghz processor Mac OS X (10.4.2)
    PowerBook G4 Titanium 1ghz processor   Mac OS X (10.4.2)  

    Everything looks clean, as far as I can tell.
    Disk Utility says:
    "The volume External Hard Drive appears to be OK.
    Mounting Disk.
    1 HFS volume checked.
    No repairs were necessary."
    TechTool Pro volumes test says:
    Volume Structures
    Thursday, March 29, 2007 6:24:26 PM US/Pacific
    Passed
    Volume: External Hard Drive
    Mount Point: /dev/disk1s3
    Format: HFS+ (Mac OS Extended)
    Journaling: Enabled
    Case-sensitive: No
    Created: 03/26/07 01:26:09 AM
    Modified: 03/26/07 01:26:09 AM
    Capacity: 152.54 GB
    Used: 49.81 GB
    Available: 102.74 GB
    Files: 86,074
    Folders: 16,342
    Writable: Yes
    Ejectable: No
    Removable: No
    There are a variety of invisible files, settings, and parameters that the Macintosh file system uses to locate files, free disk space, and for other maintenance and management routines. Damage to these critical data structures can result in lost or damaged files and may even necessitate a complete reformat of the volume.
    Precheck Structures
    This test checks the readability of the various volume structures.
    Boot Blocks
    This test validates the Boot Blocks portion of the volume. This block of data is created when the volume is blessed.
    Boot Blocks <Passed>
    Master Directory Block
    This test validates the Master Directory Block portion of the volume. This block of data is created when the volume is created and contains important data about the rest of the volume.
    Master Directory Block <Passed>
    Volume Header
    This test validates the Volume Header portion of the volume. This block of data is created when the volume is created and contains important data about the rest of the volume like number of files and folders, and the amount of free space available on the volume.
    Volume Header <Passed>
    Allocation File (Bitmap)
    This test checks the Allocation file. This file indicates which blocks are allocated for use and which blocks are free.
    Allocation File (Bitmap) <Passed>
    Extents File (B-Tree)
    This test checks the Extents file. This file contains the extent data for the entire volume. Extents are the separate components of a fragmented file.
    Extents File (B-Tree) <Passed>
    Catalog File (B-Tree)
    This test checks the Catalog file. This file keeps track of all the files and folders on the volume.
    Catalog File (B-Tree) <Passed>
    Attributes File
    This test checks the Attributes file. This file tracks all of the attributes of each file and folder on a volume. Some attributes include whether the file is locked or not and the last time the volume was backed up.
    Attributes File <Passed>
    Startup File
    This test checks the Startup file. The parameters within this file contain the information used by the computer ROM to determine what program will boot the computer as well as other system-specific aspects.
    Startup File <Not Present>
    Completed
    Passed
    Tech Tool Pro File structure says:
    File Structure
    Thursday, March 29, 2007 6:30:25 PM US/Pacific
    Passed
    Volume: External Hard Drive
    Mount Point: /dev/disk1s3
    Format: HFS+ (Mac OS Extended)
    Journaling: Enabled
    Case-sensitive: No
    Created: 03/26/07 01:26:09 AM
    Modified: 03/26/07 01:26:09 AM
    Capacity: 152.54 GB
    Used: 49.81 GB
    Available: 102.74 GB
    Files: 86,074
    Folders: 16,342
    Writable: Yes
    Ejectable: No
    Removable: No
    This test checks for file resource corruption on the volume 'External Hard Drive'. If any damaged files are found, TechTool Pro will let you know which files have corrupted resources.
    Analyzing File Structures
    Passed
    I'll let you know if Tech Tool Pro's surface scan of the drive turns anything up (it's running right now - takes several hours to run), but hopefulyl this provides a good starting point into painting a picture of my system...
    Thx - Bob

  • Help Please - Can't See External Hard Drive

    Hi,
    Apologies for the length of this post, I'd really appreciate any help anyone can give me with this problem.
    I've been using an Lacie external firewire drive for ages and suddenly I can't see the icon on my desktop or access it.
    I realised a few months ago I changed the name of the drive and accidently put a space at the start of the title - is this the problem? I think it's been working fine up to today.
    I can see the disk in Utilities and get the following error message when I try and verify the drive:
    Disk Utility stopped verifying “ Audio Drive 1 ” because the following error was encountered:
    The underlying task reported failure on exit
    And:- Verifying volume “ Audio Drive 1 ”
    Invalid Volume Header
    Checking HFS Plus volume.
    Checking Extents Overflow file.
    Checking Catalog file.
    Invalid sibling link
    The volume Audio Drive 1 needs to be repaired.
    Error: The underlying task reported failure on exit
    1 HFS volume checked
    Volume needs repair
    When I try and repair, I get the following:
    First Aid Failed
    Disk Utility stopped repairing “ Audio Drive 1 ” because the following error was encountered:
    The underlying task reported failure on exit
    And:- Verify and Repair disk “ Audio Drive 1 ”
    Invalid Volume Header
    Checking HFS Plus volume.
    Checking Extents Overflow file.
    Checking Catalog file.
    Invalid sibling link
    Volume check failed.
    Error: The underlying task reported failure on exit
    1 HFS volume checked
    1 volume could not be repaired because of an error
    Many thanks for your help,
    Rob

    Can anyone help me with this: I recently bought an external hard-drive (maxtor seagate 1Terrabite) to backup everything on my macbook/PC/Playstation 3, but at the time of purchase i forgot that they all use different formatting systems (FAT32,NTFS etc) how silly of me.....
    is it possible to partition my External HDD in separate formats e.g: one partition as FAT32 and another as OSX, so that i can backup all my data from all my different systems, like my PS3.
    if this isent possible, the only other option i could think of is to just buy another external HDD but then it all becomes to costly
    if anyone has an answer please email/IM me on [email protected]

  • Finder can't see external hard drive

    All of a sudden, my PowerBook G4 can no longer see my external hard drive (Maxtor 160 GB drive). The drive doesn't appear in the Finder, and it doesn't mount on the desktop. Thus, I have no way of accessing the files on my external hard drive.
    I can see the external hard drive when I launch Disk Utility (and also when I launch TechTool Pro), so I know the hard drive and the USB connections are working.
    Can someone please help on this?? I've tried unplugging everything and rebooting with no results. Thank you.
    PowerBook G4 Titanium 1ghz processor   Mac OS X (10.4.2)  

    By the way, here are my test results from running Disk Utility and Tech Tool Pro. Everything looks clean, I think?
    Disk Utility says:
    "The volume External Hard Drive appears to be OK.
    Mounting Disk.
    1 HFS volume checked.
    No repairs were necessary."
    TechTool Pro volumes test says:
    Volume Structures
    Thursday, March 29, 2007 6:24:26 PM US/Pacific
    Passed
    Volume: External Hard Drive
    Mount Point: /dev/disk1s3
    Format: HFS+ (Mac OS Extended)
    Journaling: Enabled
    Case-sensitive: No
    Created: 03/26/07 01:26:09 AM
    Modified: 03/26/07 01:26:09 AM
    Capacity: 152.54 GB
    Used: 49.81 GB
    Available: 102.74 GB
    Files: 86,074
    Folders: 16,342
    Writable: Yes
    Ejectable: No
    Removable: No
    There are a variety of invisible files, settings, and parameters that the Macintosh file system uses to locate files, free disk space, and for other maintenance and management routines. Damage to these critical data structures can result in lost or damaged files and may even necessitate a complete reformat of the volume.
    Precheck Structures
    This test checks the readability of the various volume structures.
    Boot Blocks
    This test validates the Boot Blocks portion of the volume. This block of data is created when the volume is blessed.
    Boot Blocks <Passed>
    Master Directory Block
    This test validates the Master Directory Block portion of the volume. This block of data is created when the volume is created and contains important data about the rest of the volume.
    Master Directory Block <Passed>
    Volume Header
    This test validates the Volume Header portion of the volume. This block of data is created when the volume is created and contains important data about the rest of the volume like number of files and folders, and the amount of free space available on the volume.
    Volume Header <Passed>
    Allocation File (Bitmap)
    This test checks the Allocation file. This file indicates which blocks are allocated for use and which blocks are free.
    Allocation File (Bitmap) <Passed>
    Extents File (B-Tree)
    This test checks the Extents file. This file contains the extent data for the entire volume. Extents are the separate components of a fragmented file.
    Extents File (B-Tree) <Passed>
    Catalog File (B-Tree)
    This test checks the Catalog file. This file keeps track of all the files and folders on the volume.
    Catalog File (B-Tree) <Passed>
    Attributes File
    This test checks the Attributes file. This file tracks all of the attributes of each file and folder on a volume. Some attributes include whether the file is locked or not and the last time the volume was backed up.
    Attributes File <Passed>
    Startup File
    This test checks the Startup file. The parameters within this file contain the information used by the computer ROM to determine what program will boot the computer as well as other system-specific aspects.
    Startup File <Not Present>
    Completed
    Passed
    Tech Tool Pro File structure says:
    File Structure
    Thursday, March 29, 2007 6:30:25 PM US/Pacific
    Passed
    Volume: External Hard Drive
    Mount Point: /dev/disk1s3
    Format: HFS+ (Mac OS Extended)
    Journaling: Enabled
    Case-sensitive: No
    Created: 03/26/07 01:26:09 AM
    Modified: 03/26/07 01:26:09 AM
    Capacity: 152.54 GB
    Used: 49.81 GB
    Available: 102.74 GB
    Files: 86,074
    Folders: 16,342
    Writable: Yes
    Ejectable: No
    Removable: No
    This test checks for file resource corruption on the volume 'External Hard Drive'. If any damaged files are found, TechTool Pro will let you know which files have corrupted resources.
    Analyzing File Structures
    Passed
    I'll let you know if Tech Tool Pro's surface scan of the drive turns anything up (it's running right now - takes several hours to run), but hopefulyl this provides a good starting point into painting a picture of my system...
    Thx - Bob

  • Can't see external hard drives

    I have a 2 TB external hard drive with a lot of video on it. I have always been able to open it up on my powermac G5, but lately it does not appear on my desktop and I can't open it up. It does appear on the desktop and I can open it up when I connect it to my macbook. But again it won't up on on the G5. Any suggestions. Thank you in advance.

    I'm having the same problem. I have found that if I have the external drive on and try to restart my iMac it won't restart. Then after shutting off the external drive, restarting my computer again, and then turning on the external drive it does finally appear on the desktop. But only after this awkward
    series of moves. Not a solution, but I wonder what this means...

  • Using an external hard drive with Airport Extreme

    I'd like to use an external hard drive to store movies and music through my Airport Extreme. The drive is connected to a powered usb hub which is connected to the Extreme. I can see the drive in Airport Utility but I can't figure out how to use it.

    Hi,
    I have just tried to set up an Airport Extreme with an external hard drive at home. I have 4 computers connected to the "network" - an iMac, a MacBookPro and 2 x windows machines. A printer is connected wirelessly to the two Macs.
    I cannot find the hard drive - I have tried the steps mentioned by Bob Timmons Mar 17 2010, but the only things I see under "Shared" in Finder are the iMac and the printer - not the Airport Extreme (seems odd??), not the windows machines, and most importantly, not the hard drive connected to the USB port on the Airport Extreme.
    I therefore expect that the iMac and printer are connected wirelessly and directly, rather than through my network (& I'm happy for the printer to be connected this way, but I do need the PCs and the hard drive all networked).
    According to my network connection, (in top bar on the screen) I am definitely connected to the network - yet nothing else shows in finder??
    I do, however, see the USB hard Drive when I go into Finder>Applications>Utilities>AirportUtility.app, under my Airport Extreme >Disks. I've also gone through all the set up procedures for "File Sharing."
    I have read other posts about formatting the hard drive ether FAT32 or NFTS - is this something I now need to do?? If so, which one should I use, and once I do it, will I then see it?
    Presumably, in order to format the Hard Drive, I will need to disconnect it from the Airport Extreme, and connect it directly to one of the Macs too?
    My apologies for so many questions, but this is all very technical stuff for the non-techie layperson.
    Many thanks for any help anyone can provide on one or more of the questions / issues.
    Martin

  • Bonjour - Connect Windows 7 to external hard drive on Airport Extreme

    I have to use a laptop with windows 7 for work and I want to back up to a hard drive that is connected to my airport extreme station. I downloaded the bonjour print services and I had the printer set up in a minute. I can't figure out how to connect to the external hard drives that are connected to the airport extreme station though?! Obviously bonjour print services is only helping you with the printer. I couldn't install an earlier version of bonjour for windows because of the bonjour print service installation.
    Any ideas how I can connect to those external hard drives? Thanks!

    Thank you. I probably should have figured that out myself, but this did the trick. I am also connecting a new hard drive to my airport extreme. The mac and pc don't see the drive because of the NTFS format. This hard drive will be used for PC business related files only, but I still want to access it using my wireless network. Paragon is supposed to do the trick. I am just wondering if paragon makes the harddrive useable for both, the pc and the mac.

  • How to Acess iPhoto Library in External Hard Drive thru Airport Extreme and iPad

    My iPhoto library is currently in an external hard drive that's connected to an Airport Extreme.  I want to be able to access this library thru my iPad.  Is there any way to accomplish this?  I have spent endless hours online looking for an answer, but so far I have not found it.
    Thank you so much for the help !!!

    It may sound like a stretch, but there are so many people who have already solved more complex tasks than this one.
    I can't believe the only solution to this problem is to use LogMeIn/GotoMyPC or other remote control applications to access the library thru my MacBook Pro.   There is also an app for iPhones called NetPortalFile and I can view the individual pictures (but it ***** because I can only see one at a time and my wife has 60,000 pics...).  Almost there with solutions, not integrated all yet that I know of and that's why I am asking.
    I'll keep waiting, maybe someone has already figured it out or they are working on an app :)

  • Trouble connecting external hard drive to AirPort Extreme

    I now have my AirPort Extreme set up for my wireless network. But I have tried to connect my seagate 1TB powered external hard drive to the AirPort Extreme for file sharing via the USB port. But for some reason even though there's power to the hard drive it doesn't show up in airport utility or in my finder. Do you know how to fix this? It works perfectly fine and normal when I just plug the hard drive into one of my USB ports on my iMac. Can anyone help? Thanks

    Connect the hard drive directly to your Mac and launch Disk Utility. Select the drive and click on the Repair Drive button. Once this has finished try connecting the drive again and then launch AirPort Utility and see if the drive shows up.
    One thing I've noticed is that if the external drive has any directory errors it won't mount in AirPort.

  • How do I use a seagate external hard drive with airport extreme?

    I have a 1tb Seagate external hard drive and I connected it to the USB port at the back of my Airport Extreme. I opened Airport Utility and am now lost. How do I access the hard drive?
    (I have a Macbook Pro running os x version 10.8.2)

    The external hard drive must be formatted either in Apple's HFS+ or in Microsofts FAT32 in order for it to be recognized. You can format the drive by connecting it to your Mac and bringing up "Disk Utility".

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