Can't see files in folders

I have one user who cannot see any files in folders on Sharepoint. She can see the folders themselves, and any file not in a folder, but gets a 'page cannot be displayed' when she clicks on any folder.
We have granted her full access but still the problem presists. No other users have this problem.
Any thoughts?

Hi Gordi,
If the user tries to click the folder from other computer, can he see the file in the folder?
The Limited Access permission level is designed to be combined with fine-grained permissions to give users access to a specific list, document library, item, or document, without giving them access to the entire site. For example, if you grant user access to an item in a list and they do not have access to the list itself, you will see “limited access”.
As we don’t know the permission configuration on your entire site, I would suggest you remove the user from the whole site collection and re-add her again to see if it will work.
Hope this helps.
Lu Zou
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact [email protected]  

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