Can't See Files On Remote Server

Question

Wondering if anyone has a fix for not seeing files
on remote server... It's even got my host stumped. I have a fairly
large static site which I CAN SEE files via my host's "File
Manager" 90 Folders 3090 Files 52,336.74KB
But I cannot see files and folders when connected FTP via
IPSwitch or Dreamweaver 8.
I have followed IPSwitch's troubleshooting steps for this
issue, with no resolve. Emailed them a week ago, still no reply.
I have other sites at the same host (sub-domains of the site
I cannot see), and thoise subdomain sites files and folders show up
fine. With the primary site, even though I cannot "see" the files
and folders, I can still ftp to and from the server (get & put)
from DW or IPSwitch...

Answer 1

No... I am looking at the correct folders, etc. The host is a
commercial host for Fortune 500's, I fairly confident in their
abilities. They think it might have something to do with long file
names. There is one clue, in that at one time I could view the
files and folders. Since that time it is possible I added a page
with a file name that is too long and is causing the issue. I will
probbaly need to temporarily delete these long file name pages to
see if it's the issue or not. I just thought someone here may have
experienced this. Not being able to view files and folders (even
though you can connect and transfer okay) is a pretty common
troubleshooting topic at the FTP software companies.
quote:
Originally posted by:
Newsgroup User
It's time to change hosts, if they can't figure this one out.
You must be
looking at the wrong folder with DW/Ipswitch....
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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"DJ Website Designer" <[email protected]>
wrote in message
news:floqjp$rl2$[email protected]..
>
Wondering if anyone has a fix for not seeing files
on remote
> server... It's even got my host stumped. I have a fairly
large static site
> which I CAN SEE files via my host's "File Manager" 90
Folders 3090 Files
> 52,336.74KB
>
> But I cannot see files and folders when connected FTP
via IPSwitch or
> Dreamweaver 8.
>
> I have followed IPSwitch's troubleshooting steps for
this issue, with no
> resolve. Emailed them a week ago, still no reply.
>
> I have other sites at the same host (sub-domains of the
site I cannot
> see),
> and thoise subdomain sites files and folders show up
fine. With the
> primary
> site, even though I cannot "see" the files and folders,
I can still ftp to
> and
> from the server (get & put) from DW or IPSwitch...
>