Can't See Indesign File, It Crashes, I Re-open It and It Works

When I open my large Indesign file, everything appears normally except I have a black screen where the document should display. The document tab exists as does the thumbnail view of all the pages, etc, but no actual document. When I try to close, Indesign crashes. When I re-open, the file opens fine and I can see everything as normal. This pattern of black screen - crashing - reponing to normal repeats itself over and over.
I'm on a Windows machine running the most recent version of Indesign CC.
I've tried "save as" to a new file name - same problem. I just go off the phone with Adobe support and they messed around, trashing my preferences and creating a new user account. The new administrator account kind of worked but I still got the problem to persist - once.
Before this all started, I was moving files around and did not move a "lock" file with the main file from one of the crashes. I wonder if this could be related? Any ideas?

More information:
This problem persists with other large Indesign documents of mine. It appears that the Indesign files themselves are not corrupt.
This problem definitely persists in the "Administrator" user account that was created with Adobe's support. So, switching to a new user did not help.
At the same time, I'm experiencing problems with Creative Cloud file storage, where I used to store some of the files associated with this document. However, it just doesn't feel like the two problems should be related.
What is Indesign doing??? Any advice or suggestions would be greatly appreciated!

Similar Messages

  • Can't see MTS files using mac os 10.9.5 and adobe premiere elements 12

    I am using a MacBook Pro and OS is 10.9.5. Adobe premiere elements 12 does not recognize MTS files from my SD card. The OS does not see MTS files from the card as well...but...I have an MTS file on my desktop from before I upgraded from 10.6.8 that can be seen by both Adobe and the new OS.
    HELP

    annejennifer
    What are you using as your Add Media/ for the import of your .mts on the SD?
    Not sure if the following is a viable question, but....
    What happens if you transfer the .mts on the SD card to your computer desktop and then try to
    import the .mts into Premiere Elements 12 with its Add Media/Files and Folder/Project Assets?
    But on reflection, if your OS and Premiere Elements are both not seeing the file, this does not
    present as a Premiere Elements issue, rather an issue between the .mts format and your Mac computer.
    If that is a valid observation, have you gotten any input on this from Apple?
    Have you looked into converting these .mts files into H.264.mov or .mp4 before use?
    ATR
    Add On....could you give us more information about the .mts file that you said that you have on your new
    computer desktop and is being recognized by the OS and Premiere Elements 12?

  • Help! Can't see PDF files

    I can't see PDF files on my screen (they open and I get grey or blank or black pages on my screen).  I can email those same files to my other computer and read them just fine.  I must have something set wrong on my computer.

    Do your PDF files have images in them?
    Make sure the "Show large images" preference is selected.
    In Acrobat 8, it is under Edit > Preferences > Page Display > Page Content and Information.

  • A indesign file keep crashing while open

    I am using indesign cs6 at windows 8.1.
    One of my indesign file keep crashing while open.
    It would show "failed to recoverey the file" do you want to recovery again?
    The windows would show adobe Indesign CS6 has stopped working either i click yes or no or cancel.
    But i can't find any crash report.
    I've tried empty caches, remove SING and reset peference. I still on work out the same.
    The document actually load a little bit. I can see the document name, paragraph styles and character styles clearly then crash.
    It happed after I put an TOC.
    What can I do with it?
    I don't have any other backup for the file.
    And I can open some other indesign file without any problem.

    You need to empty the InDesign Recovery folder in your user profile (it's hidden). See Replace Your Preferences for the path to the InDesign SavedData file and you should find it in the same folder.
    After doing that, ID should start without crashing while attempting to recover the damaed recovery data. You should then be able to open the last saved version of the file unless it also is damaged.

  • I have a problem with the sync between iTunes and ipad2. I can not see the files in iPad. Help me please.

    I have a problem with the sync between iTunes and ipad2. I can not see the files in iPad. Help me please.

    Cannot see what files ? Music (synced music should appear in the iPod app), films/TV shows (Videos app), documents ... ?

  • I am trying to transfer pictures and music from my phone to my computer, and when I connect my phone, it says Device not installed correctly. I can not see my files or nothing. What can I do?

    I am trying to transfer pictures and music from my phone to my computer, and when I connect my phone, it says Device not installed correctly. I can not see my files or nothing. What can I do?

    Try downloading these http://www.samsung.com/us/support/owners/product/SCH-I535MBBVZW
    or searching for it here Verizon Wireless Cell Phones - Verizon Wireless Accessories | Samsung

  • Can't see .cfm files in Design view

    Can't see .cfm files in Design view in Dreamweaver CC.

    Hi pkregel,
    Do these files open as intended in Dreamweaver CS6? I am not a CF expert but I am guessing that if you are able to open the files, then you should be able to see them in both the views. Can you post a screenshot as well?
    Thanks,
    Preran

  • How can I see my files on Time Capsul

    How can I see my files on Time Capsul

    Do you mean Time Machine files or ordinary files.. ??
    Did you copy files to the TC? It should just open in the finder as long as the TC is available and the airport utility shows it connected.
    If you want to see the contents of the TM files.. open the sparsebundle and use main Time Machine icon in the dock.
    Read more.. pondini will help you.
    http://pondini.org/TM/FAQ.html
    Try Q15

  • How can i see PDF files in Nokia 5230

    How can i see PDF files in Nokia 5230

    sandy2410 wrote:
    @moonnight12
    Adobe has its own pdf reader for symbian s60 3rd edition devices.
    http://www.adobe.com/products/acrobat/readerforsymbian.html
    Hopefully this helps
    Cheers
    Sandy
    Did you actualy read this. " QuickOffice is the Exclusive S60 Provider of this release".
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

  • I have an external hard drive 1 TB - it says that 559GB has been used , but I can't see any files at all.   Is there a way to recover those files. I have a lot of photos on it. I have an IMac and running MAC OSX versuib 10.7.5   I am new to Mac.

    I have an external hard drive 1 TB - it says that 559GB has been used , but I can't see any files at all.
    Is there a way to recover those files. I have a lot of photos on it. I have an IMac and running MAC OSX versuib 10.7.5   I am new to Mac, so I hope somebody can give me some advice.
    Cheers

    if it's ntfs microsofts filesystem then you need a windows machine to recover them

  • I can't see some files in web

    I can't see some files, or videos, in web, I can't download adobe player

    Well, I don't know what the problem actually is in the first place, it should work as is, I think something is messed up with the present driver and replacing it would perhaps get around that problem.
    It seems like I'd be adding one more layer of complexity to the Vista machine...
    Not sure how the Vista machine is involved in this, since these are drivers for the Mac.
    Though to involve the Vista Machine, One option not mentioned yet is MacDrive for you PCs... allows them to Read/Write HFS+...
    http://www.mediafour.com/products/macdrive/

  • I can't see .NEF files in finder from mi NIkon D7100. Helllp !!!!!

    I can't see .NEF files in finder from mi NIkon D7100. Helllp !!!!!
    I can open NEF files in Camera Raw but Im not seeing tumbs in finder !
    Also I cant see them in preview too.

    Well, I don't know what the problem actually is in the first place, it should work as is, I think something is messed up with the present driver and replacing it would perhaps get around that problem.
    It seems like I'd be adding one more layer of complexity to the Vista machine...
    Not sure how the Vista machine is involved in this, since these are drivers for the Mac.
    Though to involve the Vista Machine, One option not mentioned yet is MacDrive for you PCs... allows them to Read/Write HFS+...
    http://www.mediafour.com/products/macdrive/

  • Can't see Stream Files in administration console !!

    I have created a new Directory called "mydir" into the
    Application Directory Of Flash Media Server.
    I copied my "mydir.flv" file into ths directory.
    But :
    Problem 1 : I can't see this file in the Stream Section of
    the Administration Console.
    Problem 2 : I can't access the adress :
    rtmp://localhot/mydir/mydir.flv
    Please, help me since I must have forgoten some essential
    steps in my Server Installation process.
    Thanks

    The reason you can't see the streams is because they only
    show up when they are being accessed (played) which is probably the
    dumbest thing ever. Anyhow, as for the URL not working, not exactly
    sure why, but I know this is dumb, you have a typo: rtmp://localho
    St/mydir/mydir.flv

  • Can't see ADMX files in Group Policy Editor

    I have a problem with ADMX files on my Server 2008 r2 group policy. I start by going to group policy editor. Then I browse to Computer Policy and then Administrative Templates. There is nothing in there... Which is weird... There has always been stuff there...
    So, then I go in to add templates back in... I find the ADMX files in C:\Windows\Policy Definitions and also \\domain\SYSVOL\domain\Policies\PolicyDefinitions and go to Add/Remove Templates. I click add and then browse to either directory (which has ADMX files
    in them!) and see nothing. ADM files I can see fine. But ADMX I can't see. So, I see these links:
    2008 R2 Server GP can't see admx files
    I can't see admx files
    Looking at them, they both say I should be able to see ADMX files in the central store...So I manually copy the ones in C:\Windows\Policy Definitions to the SYSVOL central store. Restart group policy editor... Nothing there when I browse the settings...
    Still not able to add templates.
    It looks like group policy editor doesn't know about ADMX files at all... Is there a registry setting or something that "enables" the ADMX files?
    Thanks,
    Scott

    In gpedit / gpmc, the menu item : "Action -> Add/Remove Templates", is only applicable/useful for the older/legacy ADM files - the menu item isn't relevant for ADMX/ADML files at all.
    The most common reason for an "empty" list of Administrative Templates settings, is an incorrect configuration of the Central Store.
    The usual guidance tells us to place ADMX files here, to setup a CS:
    \\domain\SYSVOL\domain\Policies\PolicyDefinitions\
    This folder/file structure has to mimic what you would see at: C:\Windows\PolicyDefinitions\
    If your domain is named contoso.com, you would need this:
    contoso.com\SYSVOL\contoso.com\Policies\PolicyDefinitions\
    In that folder, reside your ADMX files.
    You also need the relevant locale subfolder, and in there, you need the matching ADML files.
    The best way to establish that, is to go to  C:\Windows\PolicyDefinitions\ on your RSAT PC, or DC, and copy all the contents including subfolders and files, into the equivalent folder of your CS.
    Then exit GPMC (if you had it opened), and re-launch GPMC. No need to to anything else in GPMC, it will automatically, by default, look for a CS first, and, if no CS is found, will revert to the local policydefinitions folder structure.
    But, if the CS folder structure exists *AND* is incomplete or incorrect, you will get your symptom.
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • Windows Server 2008r2 - Users somtimes can't see new files in folders unless a new file is created.

    Hello Folks!
    My users sometimes have a problem that user A sometimes can't see a file created or copied by user B to a directory within a share they can both access. Both are within the same group which grants them Full Access on the share, settings for permissions are
    correctly set to be applied on directories, subdirectories and files.. Confusingly, this can be fixed when user A creates some kind of file (empty .txt, for example); the "missing" files will suddenly appear.
    Windows Server 2008r2, DC
    Windows File Server 2008r2, shares and files are located here.
    ABENUM activated, needed for several folders.
    The Domain-Admin Account is able to see all the files all the time.
    Anybody got an idea what I could check?
    Thank you very much!
    Kind regards,
    Boris

    Hi,
    When you use user A access the shared folder, did you do the refresh to check the result?
    If the issue persists, please try to install this hotfix:
    http://support.microsoft.com/kb/2769790/en-us
    Regards.
    Vivian Wang

Maybe you are looking for