Can't see iPhone 4 in iTunes

I recently upgraded my iTunes and my iPhone 4 and now it doesn't show up in iTunes or iExplorer.  If I look for it under My Computer, it shows now as Apple iPhone #2 instead of Lori's iPhone which is what it was named.
What is going on and is there a way to fix this?  Thanks!

Wendy, thank you so much for your suggestion.  However, after trying literally everything, including uninstalling and reinstalling iTunes to no avail, I called Apple for help.  Lucky me, seriously, got this wonderful lady named Patricia who is a real expert.  Stuck with me for HOURS.  She couldn't easily figure it out.  So we had to finally delete EVERYTHING Apple-related in the correct order, which she said is very important. 
Once we had everything deleted, we had to go through my program files, common files and Windows files/folders to make sure there was nothing left of either iTunes, Quick Time, Bonjour, Apple Software Update, and Apple Device Mgr. left.  We did find folders and had to just delete those.
After the computer had been totally cleansed of anything Apple -- oh, yes, also a folder called "iPod," too -- we reinstalled iTunes and, VOILA, it worked.  All my playlists for my phone were there because, as she explained it, those are kept "outside" of iTunes.
So now it's working.  If anyone has this problem again and has tried everything, like I had, this is your answer.
Thank for all the suggestions!

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