Can't see ishuffle on my mac during setup or download songs

I'm trying to set up my child's Christmas present, an ishuffle 2G. Following instruction manual. 3rd step - set up suffle using onscreen instructions when they appear. THEY DIDN'T. So I charged the battery and that's as far as I got. My computer is using Mac OS X v 10.6.8 if that helps.

When you say "2G," does that mean it's the current 4th gen "2GB" shuffle, or that it's the older "2nd gen" shuffle?
If it's the current 4th gen shuffle, you may need to update to the latest version of iTunes. Your Mac OS X version is older, so your version of iTunes may be from before that iPod model was released. The tech specs for the 4th gen shuffle
http://www.apple.com/ipod-shuffle/specs.html
says iTunes "10.7 or later" is required. You can download iTunes here
http://www.apple.com/itunes/
The iTunes System Requirements says "10.6.8 or later," so it should work.

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'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
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Can't see ishuffle on my mac during setup or download songs

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