Can't see my iPod on PC

I can't update my iPod, iTunes or My Computer can't reach drive - any suggestions?

Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
If your iPod shows up in Explorer under 'my computer' try changing the drive letter: Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management. Right-Click on the iPod and select “change drive letter”. Choose something further along in the alphabet that is unused. Usually, “M”, “N”, “O” (or something similar).
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes</A

Similar Messages

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    MxA wrote:
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    connect your Touch now. what happens ?
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    Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
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    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
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  • Ubuntu, Windows, and iTunes can't see my iPod. What can I do?

    I have an iPod 5g and i have been messing around with it and i discovered the problem of iTunesLock preventing me from accessing the iPod and putting itself back on. Well in a stroke of genius I deleted the Play Counts and iTunesLock files also trying to see if that would stop iTunesLock from reappearing every time i plug in my iPod.
    Now my computer (running Ubuntu 7.10) does not see it at all. Also windows does not see it, until i remove it then it says my iPod is corrupted, but when i connect it, iTunes denies any knowledge of seeing it.
    I tried to use this website to help and it did nothing for me.
    http://www.macworld.com/article/38851/2004/09/trubipod.html
    Right now when i turn it on it shows the "Connect to computer. Use iTunes to restore iPod."
    then it goes into disk mode. Strangely, even in disk mode neither windows nor Linux can see it.
    I went into the diagnostics menu and everything seems to check out fine.
    i know there is a .Trash-matthew file on the iPod and i have a great suspicion that if i can get on the iPod and see the hidden files then i could just put the file back.
    Also BIOS does see it so I don't think its completely bricked yet.
    I am using linux but I have access to Windows Vista. So I can work in either format.
    for those versed in Linux here are some commands and their outputs for you to use:
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    [CODE]matthew@matthew-laptop:~$ dmesg | tail
    [ 4127.628000] scsi 9:0:0:0: Direct-Access Apple iPod 1.62 PQ: 0 ANSI: 0
    [ 4127.632000] sd 9:0:0:0: [sdb] 58605120 512-byte hardware sectors (30006 MB)
    [ 4127.632000] sd 9:0:0:0: [sdb] Write Protect is off
    [ 4127.632000] sd 9:0:0:0: [sdb] Mode Sense: 68 00 00 08
    [ 4127.632000] sd 9:0:0:0: [sdb] Assuming drive cache: write through
    [ 4127.632000] sd 9:0:0:0: [sdb] 58605120 512-byte hardware sectors (30006 MB)
    [ 4127.636000] sd 9:0:0:0: [sdb] Write Protect is off
    [ 4127.636000] sd 9:0:0:0: [sdb] Mode Sense: 68 00 00 08
    [ 4127.636000] sd 9:0:0:0: [sdb] Assuming drive cache: write through
    [ 4127.636000] sdb:
    [/CODE]
    This is the output of dmesg after it has been connected for like 5 or 10 minutes
    [CODE]matthew@matthew-laptop:~$ dmesg |tail
    [ 9694.884000] Buffer I/O error on device sdb, logical block 0
    [ 9775.112000] sd 19:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVEROK,SUGGESTRETRY
    [ 9775.112000] end_request: I/O error, dev sdb, sector 0
    [ 9775.112000] Buffer I/O error on device sdb, logical block 0
    [ 9853.396000] sd 19:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVEROK,SUGGESTRETRY
    [ 9853.396000] end_request: I/O error, dev sdb, sector 0
    [ 9853.396000] Buffer I/O error on device sdb, logical block 0
    [ 9933.328000] sd 19:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVEROK,SUGGESTRETRY
    [ 9933.328000] end_request: I/O error, dev sdb, sector 0
    [ 9933.328000] Buffer I/O error on device sdb, logical block 0[/CODE]
    Realizing it wasn't mounted tried to mount it and got this response:
    [CODE]matthew@matthew-laptop:~$ sudo mount /media/sdb
    [sudo] password for matthew:
    mount: can't find /media/sdb in /etc/fstab or /etc/mtab[/CODE]
    I tried to fdsk it and got this:
    [CODE]matthew@matthew-laptop:~$ sudo fdisk /dev/sdb
    last_lba(): I don't know how to handle files with mode 40755
    You will not be able to write the partition table.
    Unable to read /dev/sdb[/CODE]
    The last thing that I tried was mkfs.vfat /dev/sdb2:
    [CODE]matthew@matthew-laptop:~$ mkfs.vfat /dev/sdb2
    mkfs.vfat 2.11 (12 Mar 2005)
    ]/dev/sdb2: No such file or directory[/CODE]
    Any input would help would be greatly appreciated.

    Try these:  iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591

  • I can't see my ipod on the computer.

    Hello,
    I know this question has been asked a lot of time, but I can't find a solution.
    Here is my problem :
    > When I connect my iPod Touch (3rd generation), I can't see him, Windows and iTunes. Just in the ISB devices, I can read there is the apple driver. I have "erase" [I'm french.. Sorry.] my iPod, reinstall iTunes after reboot my computer (I know it's not the term, but I don't have a good vocabulary), even reinstall the pilot and udpate it.
    So, even after that, I can't see, only the driver..
    Thanks for a reply...

    Try this troubleshooting. iOS: Device not recognized in iTunes for Windows or iOS : appareil non reconnu par iTunes pour Windows
    Removing and reinstalling all Apple related software is also described here: Removing iTunes, QuickTime, and other software components for Windows Vista and 7
    Message was edited by: Ingo2711

  • ITunes can't see my iPOD Music

    iTUnes can'r see mhy Fifth Gen iPOD Music
    Posted: Mar 25, 2007 1:12 AM
    Click to reply to this topic Reply email Email
    I keep my laptop music on an external drive. Today the drive accidentally got disconnected and thus iTunes (latest version Win XP) does not recognize it. OK, simple I thought and so I went into ADVANCE and set the directory to:
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    No change in iTunes not recognizing the tunes.
    I have keep iTunes Music organized and Copy to iTumes checked.
    Help!

    Not answered but too old.

  • I can't see my ipod in the corner of itunes

    i cannot see my ipod touch in the corner of itunes. i wouLd Like to put music on it but can't. it wiLL not show itunes store either.

    You might need to restart your Mac.
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    3. To confirm restart, Click Restart
    4. Your Mac restarts
    Or instead, you can download media from your iPod Touch.
    1. Open iTunes on Your iPod Touch
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  • I  can't see my ipod touch on itunes

    i have started having problems with my ipod touch 5 generation.  las day i got some cd. i tried to up date the ipod with the new songs. and i couldn't sync the ipod. now i can't even see the ipod on the itunes.  i have re instaled itunes three times at least .  any solution that you can get me ?

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?
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