Can't see my phone number on iMessages anymore

cant see phone number on ipod imessages any more

Hello, gabreille71. 
Thank you for visiting Apple Support Communities.
Here is a troubleshooting resources I would recommend going through when experiencing this issue.
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
Update to the latest version of iOS.
Verify that you're using the same Apple ID that you're using on your iPhone.
On your iPad or iPod touch, sign out of your Apple ID in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
Sign in to your Apple ID on your other iOS devices.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Cheers,
Jason H.

Similar Messages

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    Hello,
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  • Can I use my phone number in imessage for both iphone and ipad in the same chats?

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    On I pad it only work with E mails because the I Pad is not associated with your cell phone number.

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  • If my phone service is disconnected, can I still use the number to iMessage? Under my setting in iMessages it only allows me to select my linked emails and the telephone number is there but grayed out and i can't seletect it !

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