Can't see my purchased apps in App store

I just lost visually, all my apps in the app store that I have purchased. When app store is open and I look at purchased apps on iPad and apps not on this iPad, all I see is a blank screen but see my email and support tabs at bottom. On the blank gray screen I can tap an area and I can go to that app and see it like no problem.
I've tried log out log in, power up power down. Nothing changes. Anyone have a clue? Add a clue

A number of people have been posting the same problem over the past few days, I assume that there is a problem at Apple's end which they need to fix.

Similar Messages

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    Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.

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