Can't see network thru time capsule

i've added a time capsule to the campus network and am now unable to see or access the rest of the network
i have to go to another wireless hub to see our remote server or anyone else
i longer have access to the ip printer
how do i solve this issue
i have internet access

Per chance did you connect the Time Capsule (TC) directly to an Ethernet connection that provides access to the campus network? If so, did you reconfigure the TC as a bridge (ref: Connection Sharing = Off (Bridge Mode))?

Similar Messages

  • My non Apple WIFI card can only see 2.4Ghz Time Capsule WIFI network

    I have a 2TB Apple Time Capsule, running v7.5 & offering both a 2.4 & 5.0Ghz WIFI network.
    My Linksys WUSB600N card that is plugged into my download & media server (running Window 7) can only see the 2.4Ghz network. I've confirmed that I'm running the latest drivers for the card.
    My 13" Apple MacBook Pro and Lenovo X31 with Intel WIFI can see both the 2.4 & 5.0 GHz networks that I've setup on my Time Capsule.

    After a little bit more digging, I've managed to find my own answer. For some reason the WUSB600N isn't able to see the high 5.0Ghz channels, no matter how I configured the driver settings (ensuring that all the correct channel ranges were enabled).
    Once I hard coded the 5.0Ghz channel on the Time Capsule to channel 48, I'm able to see the network & connect without issue.
    Hope this helps someone else.

  • New hd can't see backup on time capsule

    I just upgraded my wifes macbook 2007 or 2008 with a new hard drive.  I had her old on backed up on my time machine and when I tried to retore it only see my macbook pro backup and not hers.  I see both backups on the drive, so Its there, but it wont recognize on her machine.
    Any help would be good.
    Her specs are:
    snow leopard but will be lion once I get it up and running
    just upgraded to 500 gig HD and 4 gig Ram
    Thanks

    I presume the upgrade. so called.. was to Yosemite.
    With Yosemite it is network wise more akin to a pair of tin cans and a wet string you used as kids for communication.
    Effectively you need to start over.
    Reset the TC to factory.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    The TC should now appear in the airport utility as unconfigured TC. You can now do the configuration.
    Please do not use Apple recommendations for names.. this is important. Short names no spaces and pure alphanumeric.
    eg TCgenx (x can be actual gen for base station name) and TCwifi  (wireless name).
    WPA2 Personal password for wireless must be pure alphanumeric mixed case and numbers.. say 8-20 characters.
    Once you do this you will need to redirect TM to the new location.
    BUT I strongly advise you not to mess your old backup. Rename the computer under sharing in preferences and start a new clean backup.
    See A4 here.
    http://pondini.org/TM/Troubleshooting.html
    Apple have a start.. but this goes no where near far enough.
    OS X Yosemite: Time Machine problems

  • Now Airport Utility says it can't see my devices (Time Capsule and Airport Express,) despite the fact they are working fine.

    Any thoughts?

    AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3:
    This can happen if IPv6 has been disabled. To enable IPv6 for your network interface:
    Choose Apple menu () > System Preferences, and then click Network.
    If a lock icon appears in the lower-left corner, click it and enter your admin name and password to unlock the pane.
    Click your network service (Wi-Fi or Ethernet) in the list, and then click Advanced.
    Click the TCP/IP tab.
    Choose Link-local only from the Configure IPv6 pop-up menu.
    Click OK.
    Click Apply.
    The AirPort device should now appear in AirPort Utility.

  • I'm trying to extend my wifi network with time capsule but it can't find the existing wifi network

    I'm trying to extend my wifi network with time capsule but it can't find the existing BT wifi network even though it is there with a good signal strength. The Time Capsule is connected to a Netgear router via ethernet.

    You will need to start over on the setup of the Time Capsule as follows:
    Disconnect any Ethernet cables that might be connected to the Time Capsule, but leave it powered on
    Hold in the reset button on the back of the Time Capsule for 8-10 seconds and release. The reset button is located next to the AC power socket.
    Allow a full minute for the Time Capsule to restart to a slow, blinking amber light
    Connect the Ethernet cable from a LAN <--> port on the Netgear to the WAN "O" port on the Time Capsule.  The Ethernet cable must remain connected at all times.
    Click the WiFi icon at the top of the Mac's screen
    Look for a setting of New AirPort Base Station
    Click on Time Capsule
    The example below shows an AirPort Express. You will see Time Capsule on your screen.
    That will get the setup wizard going. It will take a minute to analyze the settings, then display a screen that looks like this, except you will see a picture of the Time Capsule
    Network Name..........Type in the exact name that the Netgear wireless is using
    Base Station.............Type in a name that you want to call the Time Capsule.  Use something short and simple. Mine is TC, for example
    Password..................Type in the exact password that the Netgear wireless requires
    Verify.........................Verify the Password again
    Click Next
    The setup wizard will configure everything for you automatically.  When you see the message of Setup Complete, click Done.
    That's it.  Now you have one big "extended" network.  Technically, this is called a "roaming" network.

  • How can i extend a wireless network with time capsule

    How can i extend an existing wifi verizon wireless network with time capsule? the router is connected on the bottom floor. want to boost the signal to a home office on the top floor, four flights up. connect time capsule via ethernet cable to iMac on 4th floor? Do I have to start a second wifi network or can I set it to just boost the one I have? thank you

    How can i extend an existing wifi verizon wireless network with time capsule?
    It all depends on what you mean by "extend".
    If you plan to "extend" by connecting the Time Capsule to the Verizon router using a wired Ethernet cable, this can be accomplished.
    If you were hoping to connect the Time Capsule to the Verizon router using wireless only, unfortunately the Time Capsule and Verizon products are not compatible for that purpose.
    Check with Verizon to see if they offer an "extender" or "repeater" that could be located very close to the Time Capsule.
    This would provide both more wireless coverage and also allow you to connect the Time Capsule using an Ethernet cable from the "extender" or "repeater".

  • I can Connect my iPhone to Time Capsule network, but I Cant get internett on it??

    I can Connect my iPhone to Time Capsule network, but I Cant get internett on it??

    Download 5.6 utility for Lion.. inbuilt version is hopeless.
    http://support.apple.com/kb/DL1482
    Set TC and wireless names to short, no spaces, no special characters.. ie pure alphanumeric.
    Lock the wireless to fixed channels.. only 2.4ghz matters.. as iphone cannot connect to 5ghz.
    Try 6, 11 first then 1. I think bluetooth may be set to use lower channels.
    That seems to have fixed it for most people.

  • How can I set up a guest WiFi network using Time Capsule and Airport Express extension?

    How can I set up a guest WiFi network using Time Capsule and Airport Express extension?

    Sorry, but it is not possible to "extend" the Guest Network using either wireless or an Ethernet connection.

  • Connecting 2 computers thru Time Capsule without Internet?

    I had started a question in another area (Mountain Lion) because I am trying desperately to migrate a Windows PC running Windows 7 to a new iMac.  The Migration assistant on both computers does not find any computers.  The Apple Care people say I am doing everything right, but now some people online are saying that I can't do this wirelessly thru Time Capsule (which we have and is the router for our office which the PC is connected to wirelessly).
    The new Mac is in set up beginning mode (meaning it has not been set up wirelessly or anything yet), because on launch it offers to move the data from the PC to set up the new Mac.  It is stuck "looking for a computer"
    Here is the whole discussion:
    https://discussions.apple.com/message/23377824#23377824
    Today I went by an Apple store to ask their opinion and the guy told me that I can't connect the 2 computers via ethernet (even though that is what the Migration insturctions say to do), but he said that I shoud be able to connect each computer via ethernet to the Time Capsule and have them recognize each other.
    Does this sound right to any of you???
    The PC is clear across the room and no where near the internet line, so I would either have to buy a REALLY long ethernet cable to drag over to it, or take the whole computer apart to try and get it near the TC.  The mac of course is no problem to move.
    I just don't want to do all this if this will not really act as a network (I guess as a server of sorts).
    I am confused as the TC manual says that it can be used without internet, but I don't seehow (I've tried rebooting it without a connection).  I do not know why the internet is involved at all since what we need is the TC to act as a wireless router (which it is) and do not need to involve the internet at all to link the 2 computers.
    I am just totally frustrated that these computers should just communicate wirelessly and/or with each other somehow and do not seem to, as Apple says they should.  I know this will turn out to be something really simple and dumb and I'm just not seeing it.
    Is it not possible to take the TC and reboot it with the 2 computers connected to it and create a network using the TC as a server or router without needing any internet just so I can get this stuff from the PC migrated (and then never have to deal with it again!!!!)
    Any help is greatly appreciated.
    Thanks!

    I think where the confusion lies is that this is a brand new Mac and NEVER been set up.  We are trying to Migrate from the Windows on initial setup - which is what the Mac asks you when you first start it:  Language, Keyboard (english) and then if you are setting a New Mac or wanting to tranfer your info to set up from another Mac or from a PC.  You choose PC and the MA automatically looks for the other PC.  The Windows MA does the same thing.  You launch it on the PC and it looks for the Mac to connect to.
    They are not "finding" each other - even when connected directly via the ethernet cable to each other as dictated by the MA instructions  (see the link you provided and click:
    Transferring with the Setup Assistant that appears when your Mac starts up for the first time
    This is what I am doing.  This is what 2 different guys from Apple Care also said was correct.
    They do not communicate.  This is why some in the ML discussion area are telling me I can't do this with an ethernet cable even though these are the instructions.  They are telling me to use the TC as a router between them.
    The PC is already wirelessly connected to the TC but when I connect the Mac to the TC it still does nothing (because I assume it hasn't been "set up" yet to the wireless network).
    I did not want to set up the Mac initially on its own because then you create a User and Password and when you migrate it creates a second User and will not migrate into the initial one you set up, ergo you forever are stuck with 2 users on login and 2 sets of stuff taking up space in your Mac.
    It should do this on start up.  I have NO doubt this is a PC issue, even though I disabled everything I could possibly see to do on it (this is why I need the PC geek in the UK to make sure).  The Apple techs have told me some people have to disable and reboot this stuff several times (ARGH!) LOL!
    Anyway I did wonder when I tried yesterday to simply take TC off the internet connection and set it up on its own, I could never get it to stop looking for internet (I rebooted it and reinstalled it with a new name and password), but when you look at it in Airport Utility (I'm using a Macbook for the set up), you see it still blinking looking for internet.
    I could not find any instructions for someone to use the TC as a router only or as a server, even though you can see there are more choices in the AU setup tabs.  The one guy at the Apple store (not Apple Care) said that if I connected the 2 computers to the TC it would act as a router and they could "see" each other for me to setup - but this did not work, hence I came here.
    Hope I'm making sense!  Thanks so much for your help.

  • Problems wirelessly extending 5Ghz network with Time Capsule

    Summary:
    My Time Capsule wirelessly extends a 5Ghz "n" network provided by my Airport Extreme, but the Time Capsule frequently fails and stops providing Internet access to connected computers. I'm not sure if the problem is with the Time Capsule or with the Airport Extreme it's connecting to.
    Setup:
    Airport Extreme (dual band) connected to cable modem. It provides a 5Ghz "n" network and a 2.5Ghz "b-g-n" network. This is in the bedroom.
    Time Capsule (non-dual band) joins the 5Ghz network and extends it. This is in the office, maybe 40 feet away, line-of-sight. There is a laser printer connected to the Time Capsule via ethernet.
    My MacBook is set to join the 5 Ghz network, and since it's in the office, it ends up joining via the Time Capsule. This is the desired behavior, as connecting through the Time Capsule seems to result in the fastest possible backup speed.
    There are no wireless devices, such as cordless phones, in the house. The microwave is NOT in use when the problems arise.
    *The Problem:*
    Frequently, the MacBook loses its Internet connection, though it is still connected to the 5Ghz network through the Time Capsule. When this happens, it can only see the Time Capsule it's connected through (and other devices that are connected to it) but no other devices on the network.
    When this happens, other devices that are connecting to the 5Ghz network through the Airport Extreme can no longer see the Time Capsule or any devices connected to it, such as the laser printer or my MacBook. This includes the living room computer, which has never been able to complete a backup due to this problem.
    The Time Capsule's and the Airport Extreme's indicator lights both stay green.
    If I change the Macbook's connection to the 2.5Ghz network, it can see the devices connected to the Airport Extreme, but can no longer reach the Time Capsule.
    *Unsuccessful Solutions:*
    This was happening in a previous incarnation of the network, when I had a non-dual band Airport Extreme providing the main network, the Time Capsule connected via 5Ghz, and an Airport Express connected via ethernet to the Time Capsule to provide a b-g network.
    I replaced the Airport Extreme with a new dual-band unit to simplify the setup, but it did not solve the problem.
    Since the Time Capsule seemed to be the weak link in the network, I reported the problem and got the unit replaced, but the problem still persists.
    I've reset both the Airport Extreme and the Time Capsule to their factory settings numerous times, and set them up again from scratch (no imported settings). I've gone in and made sure that there were no WDS settings leftover from the earlier configuration, as the 5Ghz network does not need it to extend itself.
    *Plea for help:*
    Is anyone else experiencing a similar problem?

    Update
    The other day, I modified the setup so that the Time Capsule doesn't extend the wireless network wirelessly, only through Ethernet (so the attached printer will work, but the computers will connect directly to the AEBS. The Time Capsule stayed connected long enough for me to do a full backup (125GB) from the downstairs computer.
    I thought I had it "solved" (though extending the 5Ghz network would be preferable so the office computers can have faster backup speeds.)
    But yesterday, I went to print to the Ethernet-attached printer, and it got only one page out before it disappeared off the network again, and the print job failed. I noticed it did it again, today.
    So the problem is not tied to wirelessly extending the network.

  • I can't connect with the Time Capsule.

    Hello everyone,
    Some years ago, I bought a Time Capsule. Until now, I didn't want to use it as an extern HD.
    So I tried today.
    I am using it for a year now, as main router. Several computers and iDevices are using it.
    Because I had forgotten some things - and I hadn't wrote it down - I decided  to reset it and configure it again.
    Since then, the internet has become slower - and I my Macbook pro can't connect to the Time Capsule's disk.
    In Finder's everything fine. Left, under 'Shared', I can see the Time Capsule as a HD.
    When I click on it, I see: "No Connection". Then I select "Connect As", and I fill in the Time Capsule password.
    It tries to connect a few minutes, but then I get the message:
    "The backup disk could not be found. Make sure the backup disk is connected or open Time Machine preferences to select a different backup disk."
    In the Airport Utility, there's a green light.
    *My firmware has the newest updates
    *I am using Snow Leopard
    *I am using newest update of the Airport Utility
    *Since reset, internet's fine but a bit slower.
    Other Questions:
    *Can I use my Time Capsule for other things than only Time Machine (backup)?
    *Can I divide it in parts? (Backup, User)
    *Can I backup multiple devices on it? (Macbook Pro, iMac, Macbook Air etc.)
    Hope you can help me!
    iFallrise

    What actual model is the TC.. the A1xxx number from the rubber base mat???
    As they age they become unreliable. Some earlier and some at 3year mark.
    It greatly depends on the setup of the existing network.
    I would recommend a downgrade in the TC firmware.. as with Snow Leopard there is no advantage to you in the later firmware.
    Go to the airport utility and select firmware update.. hold down the option key when you make the selection and all the previous versions available for your model will come up. I recommend using 7.5.2
    Do another reset of the device. This time a full factory reset.. and start the configuration again.
    Ignore update to firmware requests.. turn off the reminder.
    Set all names to SMB standard. short, no spaces, pure alphanumeric. TC name, wireless names, hard disk name.
    For wireless I recommend you use wpa2 security with 8-12 character passkey.. pure alphanumeric.
    Set to manual for radio channels and test 1, 6, 11 in turn for the best.
    Depending on the broadband you use, the TC must be in router or bridge mode.. tell us more if you need help for this.
    If you think the TC is slowing you down, do a test with direct connection to the broadband modem and give us the speed comparison.. direct and via the TC ethernet or wireless.. tell us which though.. wireless will always be slower than ethernet.
    If you have issues still with the hard disk it might need some work.. older models the disk might need to be erased .. please open any time machine backup and run a verify.
    A5
    http://pondini.org/TM/Troubleshooting.html
    Other Questions:
    *Can I use my Time Capsule for other things than only Time Machine (backup)?
    Yes, but the TC is designed primarily for Time Machine.. if you store files, there is no method in the TC to back up those files.. do not make them the only store.
    *Can I divide it in parts? (Backup, User)
    You cannot partition a TC .. not without removing the disk. You can create a disk image.
    Q3 http://pondini.org/TM/Time_Capsule.html
    *Can I backup multiple devices on it? (Macbook Pro, iMac, Macbook Air etc.)
    You can use multiple devices with TM. Be aware you need lots of free space for this to be successful. So you need to add up the total you want to backup on each computer.. and at least double it.

  • Can't see network shares

    Hi guys,
    For the past week, my MacBook Pro (retina 2012) can't see any network shares in Finder or in "Network", including time capsule. I can connect through IP address, but this way my backup doesn't work.
    Also, the Airport Utility can see Internet connectivity, but doesn't detect presense of the time capsule.
    My Macbook air on the same network has no such problem. I'm running OS 10.8.1 on both.
    Any help would be most apreciated.

    Just for future reference, turns out issue is related to Checkpoint Endpoint Security VPN client for Mac (E75).
    Once application (and deamon) are removed, OS X behaves as expected.

  • TS2655 imac can no longer find the time capsule to add it...how do i fix this

    my imac can no longer find the time capsule....i had to delete the old network and re add the time capsule to create a new one and now the imac keeps searching for the base and cant locate it

    If you mean that Time Machine can't find the Time Capsule, I'd try using the Time Machine panel of System Preferences to redeclare your backup disk.  If that's not what you mean, please explain.

  • Can't backup to my Time Capsule -- always hangs

    So, tonight I bought a Time Capsule to back up my MacBook Air to. I've been using AirPort Base Stations for years, so I'm pretty familiar with troubleshooting them at this point.
    Long story short, I've not been able to get a single successful backup to this brand new Time Capsule.
    I've eliminated every possible variable -- even turned off wireless completely, and have connected the Air directly to the Time Capsule using the Air's USB ethernet adapter.
    The results are always the same: 100-200 MB into the backup, it just hangs, and takes the Finder down with it.
    For example, right now the backup progress dialog is sitting at "275.6 MB of 40.48" and has been for probably half an hour. I can't cancel the backup (the cancel button does nothing when clicked). I switched to the Finder to see if the Time Capsule volume was still mounted, and the Finder instantly beachballed. It's hung so badly that I just tried to restart the Air and it's now hung at the spinning restart indicator.
    This is my fifth or sixth attempt of the night. I've done a "Reset to Factory Settings" once on the Time Capsule, and have been erasing the Capsule's hard drive before each attempt, via AirPort Utility.
    Remember, there's no WiFi involved here. The Air is plugged directly into a LAN port on the Time Capsule. I've turned off AirPort completely on the laptop. Interference is not an issue.
    The Air is running 10.5.2 and the Time Capsule is a 1 TB model running firmware 7.3.1.
    It seems to be completely broken. Before I deal with the headache of returning/exchanging it, does anyone have any suggestions?

    So I thought maybe the "connection interrupted" error could indicate a bad ethernet cable. So, I swapped it out for another, but it hasn't fixed the problem.
    It did get much farther into the backup on this attempt -- about 2 GB out of 40 GB. It was past midnight, so I went to bed and left it running. Woke up to "an error occurred writing to the backup disk" or something to that effect. Time Capsule GONE from Airport Utility until I rebooted the TC.
    (Still not using the WiFi here. Airport Utility wasn't finding the ETHERNET-CONNECTED Time Capsule.)
    At this point, after so many attempts, I'm guessing it has to be a hardware failure in the TC, or the hard drive itself.
    I guess I'll take it back to the Apple Store and see if I can get it swapped. If the replacement does it too, then we've got a real problem on our hands.

  • Can documents saved on my time capsule be accessed if not connected i.e. I am away from home and want to access documents saved on my time capsule

    Can documents saved on my time capsule be accessed if not connected i.e. I am away from home and want to access documents saved on my time capsule

    Yes, if you setup one of the methods.. see
    https://discussions.apple.com/docs/DOC-3413
    You must use a Mac for any of those.. if you want to use some other OS tell us. 

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