Can't see older emails in inbox

I am having an issue using the My Verizon 2.0 website to access my email. I switched over to Verizon around the end of Oct last year and when I open my email on Verizon's site and look at my inbox, I can only see email back for a couple of weeks. I also use Thunderbird to access my email on another computer (not here with me at the time) and I can see all of my old emails. I am fairly certain that I have my Thunderbird set to keep email on server until deleted,but I will double check.
The other day I could see emails back til about 12/30, today I can only see them from 1/1... confused.. is there an archive being done that I can't see? Or is there something I need to do differently to access my complete inbox?
Thanks!

Navigate to your E mail page and check your E mail settings.

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'''How to install Add-ons:'''
download the .xpi file to your computer eg: desktop or downloads folder.
In Thunderbird
'Tools' > 'Add-ons' OR 'Menu Icon' > 'Add-ons'
click on the gear wheel icon and select 'Install addon from file'
see first image below as aid.
locate the file you downloaded and click on 'Open'
You may need to restart Thunderbird.
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see second image below.
'''How to set up a Template emails for Mail Merge:'''
Create a Template email, which contains the 'personalised' sections.
see example - third image below.
I set the Subject as 'Mail Merge' so it is easily identifiable.
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'File ' > 'Mail Merge' (see third image)
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see the fourth image below.
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As you are new to Thunderbird, you may or maynot have managed to locate all your toolbars.
The fifth image shows you how to enable all toolbars to make life much easier.
In addition some very useful info on maintaining a healthy Thunderbird and all about compacting- what it does and why it is important.
* http://kb.mozillazine.org/Keep_it_working_-_Thunderbird
* http://kb.mozillazine.org/Compacting_folders

Can't see older emails in inbox

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