Can't see preview panel in Word 10.8

I have a new iMac running OX X 10.8.5. I did not transfer files from my old computer (too many old files!). In mail, I don't have the third column that shows the full message so I have to double click to open and read each message. I've looked everywhere for how to establish this message viewer pane or column to no avail. Can anyone help?
Also, I've tried switching to Classic View and back and that didn't work.
THANKS!
Tamara

I am having the exact same problem on my MacBook running 10.8.5 and it is really annoying the crap out of me. My iMac running on 10.9 does not have this issue though. I think it should be a preference option and not the system, but I just can't figure out how to get my email message viewing pane back! Anyone has a solution?

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