Can't see pricing options for Creative Cloud. :'(

Two things, Adobe:
1. When I try to click the "See All Plans" button on this page (Cloud-based software and services for creatives | Adobe Creative Cloud) I'm taken to a blank page (except for the unhelpful footer). The error console on my browser says there are a couple of errors, which are usually where this comes from.
plans:237 -- ReferenceError: Can't find variable: s
test_and_target.js:1:132 -- ReferenceError: Can't find variable: mboxDefine
I would love to see the pricing options for this service that you've built into all of your applications, but apparently I can't.
2. Apparently the forum is the only way to tell you guys about technical problems?

Hi ChristofferLu,
Please refer the knowledge base article: http://helpx.adobe.com/creative-cloud/help/cc-desktop-download-error.html.
Regards,
Romit Sinha

Similar Messages

  • OT: Adobe is considering new pricing models for Creative Cloud

    Adobe is considering new pricing models for Creative Cloud. Please excuse me if someone posted this already.
    http://photorumors.com/2013/06/16/adobe-is-considering-new-pricing-models-for-creative-clo ud/#ixzz2WRiE1dLX

    Next year they will bring back perpetual license for customers prepared to pay over the top prices.  Microsoft has done it so Adobe and others will just copy them.  Who said there is morality in business?

  • I can't see the option for yahoo in the sync contacts section of i tunes

    when I go into i tunes (with my iphone 4S contected to my pc - and click on the info tab - I can see the 'sync contacts with' option - the drop down box to the right of this offers me the options to sync with - outlook, google contacts & windows contacts.  it does not offer me the option to sync with yahoo - which is my email account - how can i add yahoo to this drop down box of options?

    Hi GillAH12
    I have observed the same as you have where I no longer see the option to sync with Yahoo contacts when I access itunes via my PC. I currently have an iPhon4s with latest iOS 6.0.1. 
    I know for a fact prior to what I see now, I never saw a choice of  "Google contacts" to sync but the other choices of "Outlook" and Windows Address Book" may have always been in the drop down list.  The only thing I could thing of as to why the choice of Google contacts appears there is because I logged onto Google with a shared account (created by someone else) that I use with my other colleagues for a Tech volunteer org I belong too that may have a small list of contacts from our group.
    As you mentioned in your initial post on 11/27/12 (at 4:53 pm), I too only have Yahoo as my main email contact where I maintain my contacts on my PC and other than iCloud (turned off for contacts and mail) in my iPhone setting, I only have Yahoo listed as my other account (and ALL settings are turned ON for Mail, Contacts, Calendars, Reminders and Notes)
    Chris,
    You mention to GillAH12 (in your reply on Nov 27, 2012 5:11 PM) that
    " Computer contacts sync to Yahoo. Phone contacts sync to Yahoo. You don't sync yahoo contacts on phone to computer or vice-versa. "
    But the last time I had syncing issues between my iPhone contacts to my Yahoo contacts (that I troubleshooted with a Genius tech at an Apple Store) unless he was wrong, he said once you add your Yahoo account in your iPhone settings, and turn on your Contacts, he said your iPhone should now display your yahoo contacts (which they did) and I'm almost sure (but not 100%) that he said all subsequent updates/additions to my contacts on your iPhone should be synced and reflected in my Yahoo contact list on my PC and vice-versa from my Yahoo contacts on my PC to my iPhone. Not lately, but I have seen my Yahoo contacts get updated after I added a new or updated an existing contact on my iPhone
    You are saying that's not the case and if not, whom (i.e with Apple support or some other Apple user) did you confirm that info with?
    Before I even visited the Apple Store, since I bought my iPhone at Verizon, i intially spent several hours with a Verizon tech to try and resolve (but they were unsuccessful) my Yahoo contact sync issues, before they suggested I go to an Apple Store. As myself and GillAH12 (and I'm sure others have observed), it's very frustrating to get mixed answers from different Apple techs and it's sad us Apple users have to rely on our testing and troubleshooting skills to help each other.
    Thanks

  • Can you selectively sync files for Creative Cloud?

    On my laptop I only want to sync specific folders or files with Creative Cloud. On my Desktop I want to sync all the files between both devices. Dropbox has a feature that allows you to select which cloud files to sync per device, can I accomplish this with CC?

    I second this request as I only have a 250gb SSD on my laptop so syncing all my creative cloud files (70gb+) just takes up too much space although on my iMac (1TB) it's no problem. Here is how it's handled in Dropbox:

  • Auto-update option for Creative Cloud desktop manager app

    Getting this error when trying to update CC desktop manager on HP Laptop
    Administrator privileges are required to continue with the installation.(Error code: 3) Get help

    Hi Pnwf2005,
    A couple questions to better understand the conditions in which the error occurred:
    Are you on Windows or Mac?
    Is this a home or work computer?
    Does the user account you are working in have admin rights?
    Thanks,
    - Dave

  • Is there a family license option of creative cloud available for purchase

    Is there a family license option of creative cloud available for purchase

    As of now, no. There are two license options for Creative Cloud: individual regular licenses, and volume licenses targeted at businesses: http://www.adobe.com/products/creativesuite/companies.html
    The Creative Cloud license agreement allows for subscribers to download and install Adobe applications from Creative Cloud on up to two computers. These applications can be used by you and your family, but the same application cannot be running simultaneously on both computers.

  • Can I change Folder or path for Creative Cloud Files?

    Hi All,
    how can I change the path / folder?
    I don´t have enough space on C: : )
    kr
    Alex

    Hi @amia,
    Yes, you can change the location of the "Creative Cloud Files" folder on your desktop computer.  In the CC desktop app, select the Settings icon (gear icon in upper right), then the "Preferences..." menu option.  Click the Files tab and you'll see the "Folder Location" option. 
    Hopefully this works for you.
    Thanks,
    Elba

  • Why can't I see an option for ethernet in System Properties?

    My wife has just got a new MacBook Pro from work. The wi-fi is working fine, but the ethernet is not. There isn't even an option for it in System Properties. Any thoughts? Is it just a setting that's wrong or do I need to send it back?

    Hi Peggyh,
    If you're a paying Creative Cloud member, you may not see Lightroom in the Creative Cloud if your computer doesn't meet the minimum system requirements. Check to make sure that your system meets the http://helpx.adobe.com/lightroom/kb/system-requirements-lightroom.html
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html may also work.
    Let me know if it helps.
    Thanks!
    Eshant

  • I can't cancel my auto renew for creative cloud month to month membership

    I can't cancel my auto renew for creative cloud month to month membership.
    (After Click Manage plan, there is no "cancel plan" display on my screen.)
    I'm from Thailand. I need help in cancelling this.
    Thank you

    Hi vongporn chomsubjumroen,
    Kindly contact our support team to cancel the subscription  via:  http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
    If you are unable to use chat option kindly try below mentioned steps.
    Try different browser.
    Delete cookies and cache
    If the problem still persists Kindly revert with the below mentioned information.
    OS version:
    Browser Version:
    You can also try: Phone support | Orders, returns exchanges
    Thanks,
    Atul Saini

  • I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on?

    I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on? Thanks for the help.

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Want to take advantage of your promo for Creative Cloud. I am currently a member. Can I qualify?

    Want to take advantage of your promo for Creative Cloud. I am currently a member. Can I qualify?

    Hi Jlaite,
    Please go through the options & eligibility at
    http://www.adobe.com/products/discount-software-coupons.html?promoid=KAWQR
    http://www.adobe.com/products/creativecloud/faq.html
    Hope it helps you.
    Regards,
    Rajshree

  • I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac.  Can I use the same CC trial on a second machine?  Specifically on a Windows 7 machine?

    I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac.  Can I use the same CC trial on a second machine?  Specifically on a Windows 7 machine?

    Nothing personal to you or Rajshee, but this is exactly why I absolutely despise these "community forums" (not just Adobe but any company).  I called the Tech Support phone line today after digging and digging for a phone number, and they told me the exact opposite, and they did it a lot faster than it was possible to get a forum response.  (That's really not personal, because you can't control that, but it's a fact.)
    Their answer: As long as I'm signed in with the same ID, I can try, say, Photoshop CC on my iMac at home and also try Acrobat Pro CC on my Windows 7 machine at work.  Same account, same login, one trial.
    This makes complete sense to me as I'm financially on the hook (potentially) for the same package.  If I give away my login to someone else, which I wouldn't do, I'm still on the hook.  This is why the cloud approach to software is such genius and I applaud it.
    BTW, 99% of the "community forum" wrong answers come on Microsoft sites, so don't feel bad. 

  • I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

    I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

    Does your Cloud subscription show on your account page?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    Also,
    This is an open forum, not Adobe support... you need Adobe support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Can't update, get "Photoshop 13.1.2 for Creative Cloud Done with Errors. Error Code: U44M1P6" Help!

    Have tried several times to Update Photoshop Mac CS6, always get "
    Photoshop 13.1.2 for Creative Cloud
    Done with Errors. Error Code: U44M1P6"
    What gives and how can I fix?

    In this case since it is a feature bearing update for Creative Cloud Bpolatty will need to download the update through the Adobe Application Manager/
    Bpolatty I would recommend reviewing the installation log file for the Photoshop 13.1.2 update.  You can find details on how to locate and interpret the log file at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Hi,  If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)?  When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possi

    Hi,  If I have 1 license for creative cloud, will it possible to install in 2 computers (1 laptop and 1 desktop)?  When I am in the office I can use desktop and at home I can use laptop? At the same time I will be using only one devise. Will that be possible?  Thanks

    Yes. Yes. Yes.
    Mylenium

Maybe you are looking for