Can't see signature page

This is the second time I tried us
ing this but the signature page does not show for downloading. Is there anything I can do.  It says we both signed.

Reader only allows signatures from pdf files, Acrobat from other files. When scanning their signature they should be able to scan to a custom size page or use a graphics program to crop the scanned image even if it is a pdf. The Mac Preview program is capable of cropping pdfs. The only graphics program I use on Windows is Photoshop, which can do the job, but it is certainly what I would call overkill for the job. Perhaps ImageJ or Gimp can do the job of cropping.

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