Can't see synched Contacts in Palm Vx

I have never been able to see my contacts/addresses on my Palm Vx (OS 3.5.3) after I sync with Palm Desktop (v. 4.1.4). When I check App-Info-Records, the list shows 595 records, which jibes with what I have on the desktop. But when I open the address book on the Vx, it shows only the six that were already on the handset (e.g., accessories, Palm technical support, etc.), or that I entered directly there. Curiously, the relevant address categories show up on the Vx, but the addresses are not visible.
If I try to beam an address category to another handheld, it says the category is empty or the records are marked private. Now, they're not marked private on Desktop, and they're not masked on the Vx. Why can't I see them? 
Also, the entries in the memo pad, to-do list and date book from the desktop all show up on the Vx. So why don't the addresses?
The Vx was empty before I dusted it off, installed desktop 4.1.4 on a computer running XP, transferred all my addresses and calendar info from old Starfish Sidekick files, and synched. Again, everything shows up fine on the desktop, and everything except the addresses shows up on the Vx. And this isn't a "home addresses not supported" issue; I can't see any of those contacts at all. On HotSync -- neither synchronizing nor "desktop overwrites handheld" under Contacts and Addresses makes a difference. Log lists everything OK.
Any thoughts? Thanks in advance for any help.
Post relates to: Palm Vx
This question was solved.
View Solution.

Is there more than one user account set up in Palm Desktop?  If so, is the correct user name showing in the top corner that matches your device?
Have you tried setting the conduit to Desktop Overwrites Handheld for one Hotsync?
WyreNut
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