Can't see the disk

I have a brand new iMac with no DVD drive. When I plug in my remote drive, I can see the drive, but not the disk. When I downloaded the DVD/CD sharing update (off the apple site), my computer said it wasn't an authorized app.  I need to install software, so would appreciate any help.

AmandaG123,
A screen shot that shows what you are referring to would be helpful. If you don't or can't do that for some reason give AppleCare a call, you have 90 days of free telephone support. This is a good time to use it! You can locate the number in your country by clicking:
http://support.apple.com/kb/he57

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