Can't see the songs listed on the IPOD in Itunes

I cannot click on the IPOD administrator when connected to Itunes and get the song listing on the IPOD shuffle. All I get is the IPOD shuffle settings screen (showing Software version 1.0.4, capacity, serial # etc)- no listing of the songs, This is a recent problem - in the last 2 weeks. I have downloaded latest IPOD and ITUNES software and it does not fix the problem.
Can someone please help?

Not dumb... It's actually a bit confusing with the latest version of iTunes, and it only affects 1st and 2nd gen shuffle users.
Before, it was Settings and Content. And they clearly looked like separate "tab" choices. iTunes 11 changed the wording to Settings and On This iPod, and it's harder to see the separation as "button" choices. So, it looks like it says, "Settings on this iPod." On other iPods, it starts with Summary (not Settings) there are more button choices there (not just two), so it's not as confusing that the last one is On This iPod.
Thanks for reporting back with the outcome.

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