Can't see Time Capsule disk

Hi there, need some help. I can no longer see my Time Capusle disk (and it's not performing back ups). I've just moved and set my time capsule back up as my wireless router last night. All seemed to be working fine. Came home from work today and could here strange noises coming from it. Couldn't see the disk in finder, disk utility or in airport utility (wireless working fine). Restarted it. Airport now tells me that there is a problem with the disk in the TC and that it needs repair. Still can't see the disk to reapir it in Airport Utility, Disk Utility or Finder. Have plugged in via ethernet and still nothing.
Any advice?
I'm running Mac OSX 10.7.5

So far, everything points to an internal hard drive failure. Unfortunately, Disk Utility will not be able to repair a drive that has failed mechanically.
If you have an Apple Store or servicer in your area, you should take the Time Capsule to them to let them have a look.
If the Time Capsule is in warranty or covered by AppleCare, Apple will likely replace the entire Time Capsule for you...but I would not expect them to offer to retrieve any of the data on the failed hard drive.
If the Time Capsule is not covered by warranty, you can open it up and attempt to pull the drive and replace it yourself....or have a shop do it for you. A data restoration service might be able to retrieve some of the data on the failed drive, but the cost of this procedure will shock you.
I don't go inside the Time Capsule much anymore, but our resident guru LaPastenague does this on a regular basis. Hopefully, he will see this post and offer his comments and advice.
He has offered excellent tips and instructions on repairs in this document:
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s

Similar Messages

  • MacBook Air 11" can't access Time Capsule Disk

    Hi:
    I have two Minis, a MPB 13" and a MBA 11" connected to my Time Capsule. My MBP and the two Minis can access the Time Capsule disk with no problem. It's a different story for the MBA.
    From the MBA, I can see my Time Capsule in Finder (Bonjour) and I can click on it, however the disk never appears. Clicking "connect as" doesn't do anything either. From Finder if I go "connect to server" and I type the IP address of my Time Capsule it connects without problems, but it won't connect with its name.
    I am able to connect the disk on my other Macs from the MBA via Bonjour, just not the Time Capsule. As mentionned earlier, the Time Capsule disk is available from my other Macs and even from Windows.
    I rebooted a few times and confirmed that the username/password are properly saved in the keychain of my MBA.
    Any idea how to fix this?
    Thanks!

    Are your other Macs connected via Wifi or ethernet? It sounds like some sort of network configuration issue. If they are connected via Wifi then I'd make sure the MBA has the same settings for it's network. Alternately I'd get rid of the keychain entry on the MBA and re-enter it to make sure it's correct. As a last resort I'd restart the Time Capsule and see if it makes a difference. I'm connecting a MBA to a Time Capsule so it should work.

  • Mac can not see time capsule

    i bought Time capsule over Amazon .Air port works fine , but my mac can not see time capsule,,,sometime does , but most of the time not...
    It is a problem with time capsule i have 2 T new generation

    You don't mention what type of Mac you have, but is there any way you can move it around to see if that affects the problem?  If you hold down an "option" key while you pull down the AirPort/WiFi menu bar item, you should see a value labeled "RSSI" that is the strength of the wireless signal.   A value closer to zero is stronger.  For example, -30 is decent but -80 is poor.
    By the way, you don't seem to have declared any of your system details in your profile or didn't select your details to be included in your post.  Those can help people give you correct advice.  To update that, click on "Your Stuff" near the top of a window on these discussion groups, then on "Profile".  Scroll down to "My Products" and either edit an existing one or add a new one.

  • Macbook can't see time capsule through airport utility; powerbook can.

    This question probably applies to Airport Extremes as well as Time Capsules, but I happened to see it with a new TC.
    My Time Capsule came in yesterday. My plan was to bridge it into my existing network to serve 802.11n over 5ghz. I did the initial setup using a 12" powerbook and it worked fine. I set the Time Capsule in bridge mode and for 802.11n 5ghz, plugged it into my network, and reset. The light on the TC turned green and all looked like it was working. At least, until I tried to connect through my Macbook Pro.
    I installed the Airport Utility software that came with the TC, rebooted, then launched Airport Utility -- and it couldn't find any devices. It can, however, see the Airport's wireless network. After a reboot of the TC, it can also connect to the Airport's wireless network. I can get to the internet and the local network, but cannot see the Airport through Airport Utility and cannot see the Time Capsule disk. It's as if Bonjour is being blocked between my laptop and the Airport. This happens whether I'm connected to the TC wirelessly or wired.
    I've tried restoring to factory defaults and starting over (I still can't see the TC, even after a hard reset) and I've tried a hard reset of the TC (I had to, actually -- it hung during startup several times). In each case, the powerbook can see it, but the macbook can't. I'm out of things to try. If I can't get this resolved soon, I'm going to have to return the TC, since it's useless if I can't access the disk.
    I was planning on upgrading the two computers to Leopard over the weekend, then use the TC for Time Machine for both computers, but if it's not working for Tiger I'm worried that it won't work for Leopard, either.
    Is there any variable anyone knows of that blocks a computer from seeing an base station through the Airport Utility? A non-obvious firewall setting, perhaps, or something that could be blocking Bonjour? Does Airport detection even use Bonjour, or am I on the wrong track?
    Thanks

    An update: I can see the Airport configuration of the TC through my Macbook if I pick File->Configure Other... on the Airport Utility, and then put in the IP address. Which leads me to believe that it's a Bonjour issue, but I haven't figured out more than that.
    Of course, the TC is still useless for Time Machine if I can't get to the disk, so the problem remains.

  • IPhone 4S Can't see Time Capsule Wireless after IO6 update

    My iphone can't see my Time Capsule wireless network after upgrading to IO6.  My iPad3 works fine after upgrade.
    I determined that if I change settings on the TC to 802.11N(b/g) compatible it can see/connect.
    Seems to be a problem with the 802.11 5GHz band that the iPhone can't see after the IOS6 update.
    Not sure if this is the same issue that others are seeing but could be worth a try to change your router's radio config.
    Hopefully Apple sorts this out soon.
    Very annoying to upgrade and have existing networking break!!!!
    Bad Karma and I just ordered 2 new iPhone 5's

    Still having this issue - used to be able to connect prior to this update - The iPhone has no problem auto joining the local Cable WiFi - but still doesn't show the Time Capsule WiFi SSID's in the list. iPad and three other Macs see and can join the Time Capsule WiFi.

  • Windows can't see Time Capsule. Should I reset?

    Hi,
    only had my MacBook 4 months so this is all still rather new!
    I setup my Time Capsule without any problems and use it for my Time Machine backup. My wifes PC (running XP SP2) could see the HDD and I copied her photos onto it. Now her PC can't see the disk!
    How can I fix this? Should I reset the Time Capsule? Will that delete the backup?
    BTW the few "Why does it do that?" moments are vastly outnumbered by that "Oh that's nice/clever/cool!!!" ones.
    Thanks

    Hello bsalisbury1. Welcome to the Apple Discussions!
    When running your Gateway under WinXP, can it see any other wireless networks in the area? If not, then there may be something wrong with the WinXP driver for the Linksys card or the card is not configured properly. Is your Time Capsule (TC) wireless network encrypted: WEP, WPA, or WPA2? If it is, and you temporarily disable it, can the desktop see the TC network now?

  • Setup problem and now can't see time capsule

    On Friday, I used Airport utility to set up Time Capsule. There was a choice saying "do you want to add on to or replace and existing router?", to which I said yes. at the end of the setup, Airport asked "Do you want to replace the existing router now?" and I said no because I don't want to replace it yet. That seemed to confuse Time Capsule.
    On Monday, I disconnected the existing router and I tried to hook Time Capsule up to the DSL modem. Time Capsule didn't recognize the internet and my computer wouldn't recognize TC. Time Capsule is now not connected to anything (I reinstalled the old router and it is working fine). My computer can't see it an neither can Airport Utility. I tried to rescan but nothing comes up. Does anyone know what is wrong and how I fix it?

    The only way to tell is remove the drive and test it.
    I would do a reset of the TC first. Just hold in the reset button for about 7sec and wait for it to reboot. A reset will not do anything to your files. Then try again to access. If no luck the drive is probably dead. Either replace the whole TC under warranty.. or if you have no warranty left/drive contains valuable info, open up the TC.. plenty of sites explain how to upgrade to a bigger drive. just follow them. Put the drive into a USB carrier and plug it in or even better use it directly on sata port.

  • Can't see Time Capsule in finder using Yosemite OS

    I'm using Yosemite 10.10.1 on my MacBook Pro and I just purchased a 1TB time capsule to replace my Belkin wireless router and WD external hard drive. I have my wireless network configured and am able to connect to the internet/connect wireless printer, but I cannot access Time Capsule in Finder. Any help is greatly appreciated.

    Welcome to Yosemite.
    Open up System Preferences, then open Sharing
    Check to see if the name of the Mac appears correctly....and there is not a (2), (3), (4) etc appearing as part of the name.
    Some users have reported that turning off the firewall on their Macs has helped with this issue.
    It may...or may not....help to make sure that the settings for IPv6 are set to Link Local Only on your Mac
    Open System Preferences.....
    Open Network > Click on WiFi > Click on Advanced > TCP/IP tab > Configure IPv6 set to Link Local Only > OK > Apply
    Network > Click on Ethernet> Click on Advanced > TCP/IP tab > Configure IPv6 set to Link Local Only > OK > Apply
    One of a number of articles that are appearing about the bug ridden Yosemite operating system:
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

  • 1 macbook can't see time capsule?

    in the household we have 2 macbook's 1 pro 17" & 1 air & 2 iphone's 2G's
    I originally set up the time capsule to be 802.11n only (5 Ghz), to keep the
    speed at the highest level, even though the 2 iphones couldn't connect (802.
    11 b/g only).
    today, after the macbook pro 17" was asleep, upon awakening it could not see
    the network (it had been connected and running fine for over 6 months), although
    it could see neighbors networks? the macbook air was still connected to the network,
    the network working properly?
    I repaired permissions on the macbook pro 17", re-booted, and still could not see the
    network, although the macbook pro still remained connected? I re-booted the time
    capsule, still no connection on the macbook pro 17"?
    I changed the radio mode of the network to 802.11n (802.11 b/g compatible) and the
    macbook pro 17" saw the network and could connect, along with the macbook air and of
    course now both iphones?
    why would this happen?
    I originally set up the network at the 802.11n only (5 Ghz) radio mode to eliminate
    interference and keep the iphone from degrading the through put to b/g speeds, as
    we move large files back and forth between computers, so I'd really like to go back to
    802.11n only (5 Ghz) speed if possible, but can't figure out why the macbook pro 17"
    won't/can't see this speed even though it has in the past for over 6 months?
    both macbooks are running leopard 10.5.6, the 17" is 2.4 Ghz, teh air is 1.6 Ghz.
    no software or modem updates have been done during or before this problem period.
    any help would be appreciated...

    after configuring the network back to 802.11n only (5 Ghz), magically the network re appeared on the 17" macbook pro, everything was fine for the last week, then mysteriously the 17" pro lost any vision of the 802.11n only (5 Ghz) network, albeit the macbook air kept connection and through put was fine?
    after turning the airport off/on on the 17" and then manually trying to connect, the network (still 802.11n only (5 Ghz) appeared again on the selectable airport of the 17"?
    anyone got help?
    is this not posted in the right forum?

  • Vista can't see time capsule

    Hi everyone
    Just got a new time-capsule. Set it up within minutes on our 4 macs, but the Vista PC can't see it. Installed the airport utility software, but to no avail. It just does not show up in the available networks list.
    Any ideas?

    I was having similar problems with an XP machine - could not see the time capsule via Airport Utility. I just finished a call with Apple support and they suggested it had to do with the security settings - but that was as much as they could offer at the time ... but they were right!
    Via the macbook, I started by knocking down the security to nothing at all (I had previously configured the access by MAC address so didn't feel all that vulnerable for the few minutes I'd be making changes). Originally, it was WPA2 and the XP machine could see the network but never get an address.
    After the time capsule updated and, I was able to rescan and see it for the first time on the XP machine. From there, I configured the time capsule via the XP machine using Airport Utility (and if this works for you, via the Vista machine). I set it up for WPA/WPA2 personal. I tried WPA from the start and for the first time, I got a message indicating that the card in my XP machine didn't support WPA2.
    Anyway, after updating those settings and letting the time capsule recycle, I was all set and secure on the XP machine. From there, all I had to was go back and connect and supply a password on the macbook to re-establish a connection there.
    Message was edited by: atticwalker

  • Can't See Time Capsule from PC

    I have two PCs hard wired into a Time Capsule. When I set them up a few months ago, both PCs added the Capsule as a Z drive. Now the drive is gone from one PC but still accessible from the other.

    Try this:
    First see if you can see the TC on your network and if so, click on "computer" and then "map network drive". Select Z if it is not already selected, and then browse. Pick the TC and click through. Close the window and click on "computer" again and you may see it. It worked for me.

  • Airport Utility can't see Time Capsule

    Just purchased an almost new Time Capsule from a friend.
    But Airport Utility cannot see the devise, therefore I cannot set it up.
    Ideas, hints.. help anyone?

    Hello Marta Santos. Welcome to the Apple Discussions!
    When having difficulties accessing the Time Capsule (TC) thru the AirPort Utility, try the following, in order checking accessibility with the AirPort Utility after each step:
    o Check the local connection. If you are trying to access the TC wirelessly, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the TC's LAN (opposing arrows) ports.
    o Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
    o Perform a "hard" reset on the TC.

  • Windows 8 can't see time capsule

    I am connected to the Airport and the internet, but cannot see the Time Capsule drive in Windows 8. What do I need to do?

    Open windows explorer and type into the address bar.
    \\TCname or \\TCIPaddress
    Replacing that TCname or TCIPaddress with the ACTUAL TCname.. Must be SMB compatible.. short, no spaces and pure alphanumeric .. of course.
    Or the TC IP address eg 10.0.1.1
    If it fails have you loaded bonjour for windows .. there is none yet for win8 so try and load the win7 version.. alternatively use the whole Airport Utility for windows.
    Set the guest account to read and write in the TC and set workgroup to WORKGROUP.

  • Mac suddenly can't see Time Capsule

    So, I took my Mac and TC off a wireless router today and tried to connect to TC without the router. The light won't stop blinking amber and my Mac can't see any sign of the TC. I've tried resetting the TC, unplugging it, nothing helps. Also, and it may be totally unconnected, but my mac just lost about 20 gigs of free space. Any ideas?

    I have exactly the same problem. I took my TC and router offline and went away for a week. Came back, all I can get from the the TC is a flashing amber light. The powerbook will not recognise the TC is connected via wireless or ethernet. Very frustrating.

  • Can't see time capsule

    since my DSL was changed to ATT UVERSE i cant seem to find time capsule on my mac.

    Plug the TC directly into your mac by ethernet.. press and hold the reset and power on.. keep holding reset for about 10sec until the front led flashes rapidly.. that is factory reset.
    Then do the setup again via the airport utility.. select bridge mode.. and then plug the TC back into the modem.

Maybe you are looking for