Can't see video of windows XP user

i'm trying to video chat with a windows xp user (they are using AIM 5.9). I'm on an IMAC G5 using latest version of ichat. Windows user has turned off all firewalls. We can both send and accept video invitation. But i cannot see the video of my window user (i can hear him though) Yet he can see and hear me. So it seems like the problem is on my end but can't figure it out. Any suggestions?

Hi afterifer,
Welcome to the Apple Discussions
Have they Tuned the camera and Mic they are using to the application ? AIM requires this. They need message 570 onwards in that link. Access is now through the Menus in the AIM Buddy list (The instructions were written for AIM 5.5).
10:27 AM Thursday; January 11, 2007

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