Can't seem to open my world on blackberry app to enable me to create a new blackberry ID!

Helo there
I have been struggling for days now, surfed the web and I just can't seem to find any answers for my problem! I don't know could it be my software that needs to be updated or what the exact problem is. I download app world with ease but the moment I want to go in it tells me that I need to update a blackberry identity. It then asks me : install now? If I say yes , it just throws me the same page and then it says blackberry identity failed. I can't even go onto the screen which says create new blackberry ID! Neither is there a option by my options>blackberry ID ! So I am really clued up! If anybody has the same problem and know how to resolve it .. Please help!!!

Hi Adrenalien,
Welcome to the Community,
Please have a look at this Article "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
I hope it will resolve your problem
Good Luck
Prince
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Can't seem to open my world on blackberry app to enable me to create a new blackberry ID!

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