Can't seem to purchase more storage -- error message

I have repeatedly tried to buy more iCloud storage, to no avail. I've tried to make the purchase both from my iPad 2 and from my iPhone 4s, always without success. 
After selecting "Buy" and then entering my iTunes password as usual, I receive a window-message as follows: 
"MZCommerce.Could
NotGetRefundTXNFrom
PayService_message"
(Extremely un-Apple-ish jargon, this, by the way!)
Every time I get the message, I receive an email iTunes receipt a few moments later for $40.00—as well as an email Refund Notice from iTunes for the same $40.00!
So, Apple, why won't you take my money?
Thanks for your help.
Andrew Marvick
[email protected]

And I have had no problems whatsoever and I think that the majority of iPad users have had success with thenew iOS update. But it is really a decision that only you can make.
This iOS update address a few things .....
The update is available for the iPhone 4S, iPhone 4 and iPhone 3GS, third- and fourth-generation iPod touch, and all iPad models. The full list of changes in iOS 5.1.1, as noted by Apple, are:
Improves reliability of using HDR option for photos taken using the Lock Screen shortcut
Addresses bugs that could prevent the new iPad from switching between 2G and 3G networks
Fixes bugs that affected AirPlay video playback in some circumstances
Improved reliability for syncing Safari bookmarks and Reading List
Fixes an issue where 'Unable to purchase' alert could be displayed after successful purchase
You can try temporarily disabling your firewall and antivirus software and see if it will work.

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