Can't seem to sign in to FaceTime??? Any tips??
I try and log in w/ my apple ID, and the wheel spins, but then it says "can't sign in"....any ideas on why this isn't working???
As an update, my solution to this issue was to reset the Smart Hub, and used 0000 for the reset pin. Once the Smart Hub was reset, I had to re-dowload all apps other than the default applications, and reset them up as if the TV was brand new. This worked fine for Spotify.
To reset the Smart Hub follow the steps below.
If the Smart Hub is open exit the Smart Hub. ...
Press the MENU key on your Smart Control.
Navigate to and select the Smart Hub section of the main menu.
Navigate to and select Smart Hub Reset / Reset Smart Hub.
Enter your PIN (it's 0000 by default).
Similar Messages
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i cant seem to sign in to facetime,ive put my email add in and my password but it just keeps going back to sign in ???
Welcome to the Apple Community.
Are you getting any messages about date and time.
Have you tried restarting the Apple TV by removing ALL the cables for 30 seconds.
Are you connected to the network correctly. -
Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I'd like to remove a thin line that is part of the page design in one of Aperture's photo books. I can't seem to make it happen. Any suggestions?
The mouse that came with my Mac does not have a right click feature. When I try to highlight and click, it just opens the link I don't want anymore. What I want to do is remove unwanted links from the top bar. For example, I no longer use GoodSearch or myEarthLink, but I can't delete them. There are also some links that never should have found their way up there, and I don't know how they ended up there, and I can't remove them either. I've read through a ton of questions and answers, and I can't find one that addresses the problem. With my Safari browser, all I have to do to remove an unwanted link is to click and drag it to the trash. It doesn't appear to work that way with Firefox, to my chagrin. I hope this better explains my question. Maybe that will give you a better insight into a solution.
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Having trouble figuring out how to save the original photo after I've cropped it - i.e. I want to create a headshot of my husband from a photo of the two of us, but I also want to keep the original. Seems very basic, but can't seem to figure it out. Any help would be great!
Use File >> Save As
Choose a different file name so as not to overwrite the original and don't save any changes when closing the original. -
Just arrived in Mexico--hooked up to wifi--receive emails fine on Mac Mail, but can't seem to send an email. Any suggestions?
The outgoing mail server is rejecting mail from your network address. Typically that happens when your mail service provider is also your ISP, and you connect to it from another network. The SMTP server will allow connections without a password from anywhere, but it will only relay mail from within the ISP's network. It could also be that your account on the server has expired or been suspended.
If you need to send mail from outside your ISP's network, use an independent mail service provider. I don't have a specific recommendation. -
I have just downloaded the latest operating system onto my 4S. I now can't get notifications on Whatsapp or Viber. Message says to connect to itunes but I can't seem to make it work. Any suggestions?
You need iTunes version 11 for iOS 7.
iTunes version 11 requires OS X 10.6.8 or later...
Click on the Apple icon.. Top left in Finder...
> About this Mac > Version...what does it say? -
Can not connect to WiFI with IPAD. Any tips?
Any tips on how to connect to WiFi. The IPAD does not find WiFI. I know that is working as I currently have 3 other devices using currently.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Since this morning ive been having a rough go with my iPod. The e-mail aspect of it wasn't working correctly, and still isnt. It takes a long time for it to load. Then a friend tried to message my iMessage and instead of coming to my iPod it went to my e-mail. So I decided to try and restart my iPod. That didnt help. So i went into my settings and signed out of my account and now I can't sign back in. Once again. Did not help. So I got on my computer and Thought I'd sync my iPod to my iTunes it did its normal sync routine. Didn't help. Then I tried Viewing my account on iTunes and it won't let me, I dare not sign out of my account on iTunes in case the same thing happen. It takes long to access and then tells me it has timed out. And now my iPod is having troubles with my e-mail again and told me it couldn't load my yahoo when I know it can. I'm not sure what else to do or if maybe this is an Apple update thing but it's starting to get rather annoying. I've tried everything I can think of, maybe someone can help. If you know anything about this please let me know. I would greatly appreciate it.
It means what the message says. The format of the song can't be converted to a format compatible with the iPod.
Does it play in iTunes?
Where id the song come form?
Try deleting and reimporting into iTunes. -
I cant sign in to I tunes. Everytime I try the error message " new itunes library" appears. Any ideas?
Its left up to you but try to set your firewall to let iTunes thru so you don't have to disable it. If you have a High speed connection our sometimes better off with a firewall on due to all the viruses and malware on the net these days
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Hi - I have just bought my first IPAD [3 rd gen, no wifi] and one of the things I want it to do is to accept transfered word files
preferably as folders from my MAC - I just bought Keynote but it doesn't seem to work. My files are all doc and docx so I think
perhaps looking into it more I should have bought Pages instead,, but I don't want to spend more money on another app if
possible. Does anyone have any suggestions?You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
Hi Help Please
i have just linked an external hard drive to my airport extreme but it does not seem to appear in finder under shared !!!! any ideasi have plugged the hard drive into a usb router which in turn is plugged to to the AEBS it is visible in airport utility but then can not find it anywhere else!!
First, the drive must be formatted correctly to work at the USB port of the AEBS. That means a format of Mac OS Extended (Journaled) or FAT32. NTFS will not work.
You need to have a powered USB hub, even if the hard drive has its own power supply
Next, you may not have configured the Finder Preferences to display a connected hard drive. Please follow these steps:
o Click anywhere on the open desktop so that the Finder menus appear at the top of the screen
o Click Finder, then click Preferences
o Click the General tab
o Under the heading of "Show these itmes on the desktop", make sure you have a check mark next to Connected Servers
Restart both the AirPort Extreme and your Mac
Open Finder and check under the SHARED heading for your AirPort Extreme icon
Click on your AirPort Extreme and a folder will appear in the window to the right representing your hard drive
Double click the folder to mount the drive on the desktop
Hopefully, you are not planning to try to backup files using the Time Machine application, as this is not supported by Apple. -
1st generation iPad running iOS 5.1.1 and can't seem to update the iOS. Any ideas?
I currently have a 1st generation iPad that is running on iOS 5.1.1. I have been unable to update the operating system. In fact, when I look for updates under the general settings icon nothing comes up. Shouldn't this older iPad be running on iOS 7.0.2 like my new iPad? Also, I have 19 app updates that I can't even access. I'm assuming this is because iOS 5.1.1 is too antiquated, thus not meeting the requirements for the other apps to update. Thank you for any help or advice you can offer.
my ipad 1st gen when i go to update to ios 5.1.1 on itunes and run check update it says ios 4.2 is the furthest version? Please Help
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My ipad iOS camra is not working and the App Store app is off
Try closing the Camera app:
1. Double-click the Home button to reveal the Task Bar
2. Hold down the Camera app for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Tap area above Task Bar to return to Home screen
If the above doesn't solve the problem, do a reset:
Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider -
iPhone 4
You can't clear them from where?
If it's under your purchases on either the itunes store or the app store, you can't. those are there for good.
If you mean closing them out, double-tap home screen then close the apps. For ios 7 it's swiping up the windows. If it's ios6, hold down until it jiggles then tap on the little x on the corner to close them out.
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Can't get wireless to work at home
I've just set up my wireless at my shop, using the wireless G w/speedbooster router, and notebook card, this is in a laptop. Now at home I have just a wireless G router. I tried to plug in the notebook card to the laptop and can't get any connection
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Screen Captures from DVD Player?
I'm using the Apple DVD v3.2, and am wondering if it's possible to catch screen captures (to use for my desk top)....from movies. I just read the Quicktime question for screen captures, but that didn't work for the DVD player. Thanks, Sarah