Can't select 4 x 6

Hi My printer is connected to my computer by wireless network. I can't select 4 x 6 photo pater when I print from computer. Thanks.

Thank you for confirming your port for me. It looks like that isn't the problem, you are using the correct type of port. *HP Network-discovery port monitor* HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. I recommend downloading and running the HP Print and Scan Doctor, if it doesn't fix it automatically let me know what errors or messages you receive. You could also try uninstalling all of the printer software and reinstalling it from a new download, since it's not recognizing the photo tray. I recommend referencing the steps in this document to make sure you don't miss anything; Uninstalling the Printer Software. You may also want to Delete files using Disk Cleanup - make sure to put check marks in all of the selection boxes when available. Other places software drivers may hide would be in your Device Manager. To Open the Device Manager:
1) Click Start (Or Windows Icon) and enter 'Device Manager' into the Search field.
2) Click on the Device Manager.
3) You may want to click on View, at the top of the windows, and then Show hidden devices.
4) Expand the device types, and check for any driver related to your printer.
5) To remove a device from device manager, right-click the device name from the list and then click Uninstall. * For more information see Device Manager Information (Windows 10, 8) Make sure to restart the computer, then download the newest software package from HP Photosmart 7520 e-All-in-One Printer Full Feature Software and Drivers. Please let me know if any of these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

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Hi,
thanks for that reply, after doing that I can not select this DD-view from sql-prompt anymore (which I don't wonder ;-). Can you tell me, what idea you had behind that test ?
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Can't select 4 x 6

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