Can't select icloud settings

I chose not to set up iCloud when I installed the last round of iPhone updates because I was in a hurry. Now when I go into settings and try to select iCloud to turn it on, the icon is greyed out and I can't select it. How do I turn iCloud on??

Have you set up the restriction on your phone preventing changes to accounts?
Settings > General > Restrictions > Accounts

Similar Messages

I can't select icloud backup on my iphone 5, i've got 4.5 gig of available storage and this just started 2 weeks ago

I can't select icloud backup on my iphone 5, i've got 4.5 gig of available storage and this just started 2 weeks ago, I've tried deleting a couple of apps, signing out, rebooting, all to no avail. The button stays grayed out and will not let me select. Any ideas on how to solve this?

Greetings vahbear,
After reviewing your post, it sounds like you are having trouble backing up to iCloud. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Get help backing up your device in iCloud - Apple Support
iCloud Backup alert messages - Apple Support
Thanks for using Apple Support Communities.
Take care,
Mario

Can't select iCloud icon in settings

I can see the iCloud icon in settings on my iPad2 but it won't allow me to select it. Could someone please help me as I've looked at various things like upgrading and restoring but none of them have worked.

When I go to settings>mail the iCloud options are there but it won't allow me to select them. They are shaded text and therefore not accessible. When I set up my iPad I may have passed over setting up iCloud but according to the tutorials I've read it says you can go into settings>iCloud and set up from there but when I try that it doesn't allow me to select iCloud. When I go into iCloud.com it is just a tutorial page that comes up so I'm not really sure what to do. It is probably something really silly and easy but it's really frustrating me. Thanks for your response. Any other ideas? Am I missing something?

IPad won't backup and I can't select iCloud under settings

iPad keeps saying it hasn't been backed up in 3 weeks and pushing the home and power key until the apple appears isn't working. When I go to settings and try to select iCloud, it is light grey and I can't select it. Please help. Thanks

Hello, pjcad48.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing an issue with charging your iPad. Here is an article that I would recommend going through for this. If these troubleshooting steps do not resolve the issue then see the section labeled Get more help.
If you can’t charge your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT203030
Cheers,
Jason H.

I can't find Icloud settings

I didn't enable icloud when I first set up my iPad. Now I have an iPhone using icloud and I want to use it on my iPad as well. Problem is, in my settings menu on the iPad icloud can no longer be found. How can I enable it if it isn't there anymore? Help!

Follow the instructions here > Apple - iCloud - Learn how to set up iCloud on all your devices.

Can't select Mobile Account

I'm set up as an administrator on my work laptop but I can't select the settings to configure t mobile account.

I have the same problem.
Not sure, but I think the iPhone won't let you modify certain email settings of accounts created by syncing to your laptop or PC.
Delete the account on your iPhone and create it again manually (on the phone itself.)
This worked for me.

After upgrading, I can see the icloud choice in settings but it is pale gray and I am unable to select it.

After upgrading, I can see the icloud choice in settings but it is pale gray and I am unable to select it.

I have the same problem. In your mail settings are the "Accounts" options also faded? My twitter option is also faded as well and I have no idea whats going on (iPhone 4). I seemed to have set up iCloud through some of my apps but I can't manage them at all in settings. My mail is also working fine but I can't log off of any of them.

I am trying to restore my daughters iPhone because she forgot her passcode. I'm stuck because iTunes is telling me to turn off Find my iPhone in iCloud settings but I can't do that because the phone is locked. HELP!

I am trying to restore my daughters iPhone because she forgot her passcode. I'm stuck because iTunes is telling me to turn off Find my iPhone in iCloud settings but I can't do that because the phone is locked. HELP!

iCloud: Remove your device from Find My iPhone - Support - Apple
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device.
Click Erase device, then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device.

Can two users on the same Mac sync contacts by using the same Apple ID in the iCloud settings?

Can two users on the same Mac sync contacts by using the same Apple ID in the iCloud settings?

Hi Barney,
That's exactly what I want. I have a personal user and a business user on my MacBook Pro. I want both users to have the same contacts so if I add a contact while I'm logged into my personal user, it will show up when I'm logged into my business user. I want both contacts books to be exactly the same; like you said. So, I used my business user AppleID when I enabled iCloud for my personal user and I enabled iCloud for my business user with that Apple ID as well. For my personal user, I selected Contacts and Calendars to sync with iCloud. For my business user, I selected everything to sync with iCloud. The problem is... it didn't change anything. I restarted my computer to see if that would do anything but nothing happened. I'm not super savvy with Apple products, so maybe I'm completely confused.
Hi Xeni,
Thank you for your response, as well.
KEW

Can't modify Mavericks iCloud settings from System Preferences or connect Mail to iCloud

I tried Keychain for the first time the other day, went away for the weekend and forgot my master password #*#@$!
In the process of trying a few different fixes I've changed my Apple ID password. Most things are working well.
I can log in to iCloud via a browser using my Apple ID & new password. I can also log in to itunes using the new password.
When I select iCloud from System Preferences and purposefully enter a wrong password, it tells me 'Incorrect password' in red font. But when I enter the correct password, it is not rejected but the 'Enter Password' option remains on display and all the iCloud options/checkboxes remain greyed out.
In Mail, there is an error symbol against the iCloud inbox. When I click on the error/circle symbol I am told 'Mail can't connect to the iCloud account "iCloud" ' and am requested to enter the password, which I do but with no effect.
Contacts has a similar problem and displays an error circle next to the iCloud account list, as does Calendar.
Any ideas out there? Please help me!!
Is there any way to use Time Machine to revert to earlier settings?

If you are running Mt. Lion download and apply the OS X Mountain Lion Update v10.8.2 (Combo). It includes the iCloud preference pane for the System preferences.
If you're running Lion then download and apply the OS X Lion Update 10.7.4 (Client Combo) as it also includes the iCloud preference pane.
OT

Restore to previous icloud settings and photos/video are gone. Still recognized 6 gigs of data but can't find them. please help me rescue my children's precious moments. Thanks in advance

Alright people i have a problem and looking for help. Yesterday the iphone started acting funny, a couple apps started crashing and the Iphone reboot a few times on it's own. Things seemed to be back to normal and I notice a "system update" that needed to be install. I thought this update may help the earlier crashing issue. During install, the Iphone froze up and I had to wipe it to factory settings.
Now I have not backed up the phone on the computer/itunes, because I bought extra storage in ICloud. I reset my phone to the last Icloud setting and rescued my contacts, but not the apps or PHOTO/VIDEOS. I was expecting to have the phone to return back to my previous working phone, but now I have to reinstall the apps. Reinstalling the apps is no big deal, but now I only have 6 pictures and NO videos. The icloud settings tells me I have multiple gigs of data used, but where are the photos and videos?
I should add that I lost all my previous text history, which I wish to get back too if possible...
To save some conversation, I researched and didn't find much answers, but found most people were double backing up the photos with Dropbox, Google+, and/or Flickr. I have set up accounts at all three to prevent further issues, but this won't replace the last 6 months of photos that I can not seem to find or reinstate back onto Iphone.
Android uses an external memory card to prevent this type of data loss. #apple#iphone #icloud
I should add the wife and I have two accounts: I have an Iphone 5s and she has her own account with an Iphone 5s and Ipad. We also have a computer running windows vista.
Thanks in advance for any help...

Did you ever restore your last iCloud backup? That contains you camera roll photos & videos, text messages, app data, settings, etc. It will also redownload your apps and other purchased media.
If you didn't, follow the steps in this article to restore the backup: https://support.apple.com/kb/ph12521.

My mother used to be the bill payer on my iTunes account so now every time I send an email from my iCloud account it sent with her name, how can I change the settings so emails are sent from myself?

My mother used to be the bill payer on my iTunes account so now every time I send an email from my iCloud account it sent with her name, how can I change the settings so emails are sent from myself?
I've changed the bill payer to myself but it stills says on emails that I sent that its from my mother.

In order for the "From" field to show you options on the "from" addresses available, you must set them up in the Preferences > Accounts first.
I can't show you a screen shot of the from field because I currently only have one account, so the from address used is the default. However, when I had more than one, then options will show up in your compose/reply window.
You'd need to add an account here:

I just setup mine and my wife's iphone 4 on new ios5 and icloud settings. Our phones are both on my account. Her phone is receiving my contacts, calendars, etc. due to this. Is there a way I can separate her phone from my account in itunes and icloud?

I just set up mine and my wife's iphone 4 on new ios5 and icloud settings. I have both phones on one account and actually she purchases apps/music with my sign in and password on her phone.
Now that we are set up on icloud settings, her phone is receiving my calendars, contacts, etc. she does not want and does not need any of these items on her phone. How can I separate the two now? is there a way to have a different login and password for her phone so that it sets up on its own icloud settings?
Thanks

She should create her own Apple ID and start using it for everything, including purchasing.
It starts on the computer in iTunes. There are 2 elements we are dealing with;
purchasing items from iTunes (apps, music) and playing items in iTunes.
Only one Apple ID can be signed in at a time for purchasing. But you can "authorize" multiple Apple IDs for playing. As long as iTunes is "authorized" with both your Apple IDs, items purchased with these different accounts can coexhist in one iTunes Library.
Why this is important, it has to do with back up and being able to transfer purchased items to the computer.
Once your wife sets up her own account, she will want to connect the iPhone to the computer to back it up and transfer any new purchases, iTunes will need to be authorized for that to happen.
With that said, a new feature of iColud is back up. It will back up everything to the cloud. You need to turn it on, it's at the bottom of the iCloud settings on the iPhone. It is limited to 5GB for free, you can buy more. I used all 5GB my first back up, but I have a lot of crap, and there's a lot of things on the iPhone that get backed up that don't count against the 5GB, so it might be plenty of space for you.
When it comes to the iCloud and contacts/calendars, again your wife needs her own account. (ASAP) Does she have a computer in her life that has a list of her contacts and calendars. I hope so, because it sounds like her contacts on her iPhone are now mixed with yours. Or I hope there is still an untouched list of contacts on the iPhone that iCloud didn't mix. Either way Delete your iCloud account from her iPhone. Remove the data, as long as it isn't hers. This will delete all info being synced to the cloud. If she still has a list of her old contacts on the iPhone, great. If not, I hope she has them somewhere else, like her own computer.
Create her an iCloud account. Enter the account info where ever there is a list of contacts/calendars and get the info onto the cloud, then add the iCloud settings to any other devices.
Any new apps/music purchased with her account will back up to the cloud. I don't think apps purchased with your account will. She will also need to enter your password for updating these apps, because they were purchased with your account.
I hope this helped and didn't make thing more confusing. Good luck!

I deleted my old email address and now I can't acess icloud because I can't remember my password to the icloud account. It is not allowing me to log in obviously and now my old email is showing under the settings now do i need to reset the iphone?

I deleted my old email account and when i went to change everything on my iphone it still shows the old email even though i created a new apple id. I also can't remember the password and now can't access icloud. Do i need to reset the phone?

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

My iPod touch is not connecting to iCloud account, under iCloud settings has old email account and username that I have since updated and are working correctly on my iPad, any idea how I can reset this?

My iPod touch is not connecting to my iCloud account, under iCloud settings it has my old email account and username that I have since updated and are working correctly on my iPad, any idea how I can reset this on the iPod or otherwise? This old account info keeps coming back on my iPod and messing up access to my apple account and now the icloud. last time a system restore needed to be done to fix it....

It won't give me the option to sign out of the old account, it's that light grey color that you can't click on. And since it has the old email address that it's telling me to go into to verify the account, I can't actually change it... I'm stuck

Can't select icloud settings

Similar Messages

Maybe you are looking for