Can't select Mobile Account

I'm set up as an administrator on my work laptop but I can't select the settings to configure t mobile account.

I have the same problem.
Not sure, but I think the iPhone won't let you modify certain email settings of accounts created by syncing to your laptop or PC.
Delete the account on your iPhone and create it again manually (on the phone itself.)
This worked for me.

Similar Messages

10.5.3: Can't Create Mobile Account

I have a MacBook Pro that authenticates to Active Directory.
When I try to create a Mobile Account
[ System Preferences --> Accounts --> Mobile Accounts:Create ]
I get prompted to
"*Enter your password to create a mobile account*"
However, it does not accept the password, responding with
"*Incorrect password*"
After three attempts, I get
"*Mobile account creation canceled*"
and then logged off.
I've tried both my Active Directory account password, and the local administrator password. Neither work.
At least I can get that far; in 10.5.2, the Mobile Account:Create button was greyed out.
Is anyone else having the same problem? Is there a fix for this?
I'm going to be out of the office next week for a conference, and would really like to get this working before then.
UPDATE: When trying to enable FileVault for my A.D. account, I get the following message:
*You cannot turn on FileVault for this account.*
*This account is either a network account or the home folder is on a server. You cannot turn on FileVault for these types of accounts.*
This makes this problem more than a minor annoyance, as my company policy -- and plain common sense -- requires encryption enabled for laptops.
Message was edited by: Robert Racansky

Hi Robert
On the Active Directory Server SMB Digital Signing Requirements (there are two: Server and Client) need to be disabled. It's not enough to leave them undefined. Once that has been done make sure client clocks are within 5 minutes of the server's time clock. In the Network Preferences Pane make sure the mac is using the AD DC for resolving internal DNS Services and the Search Domain field is filled in with the appropriate AD Domain Name. It's also advisable to fill in the WINS Tab with the relevant information for the AD..
Launch Directory Utility and select the Services Icon (click Show Advanced Options to see this). Select the Active Directory plug-in and click the disclosure triangle to show Advanced Options. Leave everything as the default and select 'Create Mobile Account at Login'. Fill in the Active Directory Domain field with the relevant information. For example if the AD's FQDN is adserver.addomain.com then the information should be addomain.com. Now click Bind. In the resulting window key in authentication details for an account that has authority for the AD Domain. Typically this would be the AD admin account name and password. What follows next will be a 5 step process. Depending on how well the AD has been configured this should take anything from 5-10 seconds and possibly 1-2 minutes. If it takes a short time this will be a good sign as to the 'health' of internal DNS Services as well as the AD configuration. The longer it takes the more the likelihood of problems.
By the way there is no magic fix for integrating/binding mac clients to an AD Server. Over 90% of how well this goes will rest with how well the AD is configured.
If the bind has been successful you should see a Kerberos TGT (ticket granting ticket) has been created in /Library/Preferences. It will be a file called edu.mit.Kerberos. You can inspect this and it should show the relevant details regarding the KDC (Kerberos Distribution Center). If you now log out you should see the Log in window display the local admin user as well 'Other'. It should look like a shadowed head and shoulders in front of a star field. Select this and supply your AD name and password. Provided the AD admin has defined a UNC path in the Profiles tab for your account on the AD Server for home folder creation and that you have full read/write privileges for that folder then you should be logging into your locally created home folder that also gets created at the same time on the AD.
Its best if you sync when logging out as there have been problems syncing at other times. Mileage may vary.
Hope this helps, Tony

10.4.11 - Can't create mobile account

I reimaged one of our powerbook G4 laptops and ran S/W update getting it to version 10.4.11. After rebooting I could not create an Active Directory mobile user account. Tried all the normal things - repair permissions, rebind to AD and reboot, even trashed the edu.mit.kerberos file and all plists in /Library/Preferences/DirectoryService and rebind from scratch. I probably trashed the mcx settings in NetInfo Mgr, but I don't recall for sure. Also the 'ol reset-nvram and reset-all in OpenFirmware. Nothing helped - kept getting the "can't login, users home folder is on an AFP or SMB share". When I logged in as my local admin user, I could connect to the homefolder path using the mobile-user's credentials (with Kerberos).
My solution was to reimage the laptop again (ver 10.4.10), bind to AD & reboot, create the mobile account and then run S/W update to 10.4.11.
I'm not really looking for a solution here, just a warning to people that you may not want to create images at 10.4.11 if you use mobile accounts. I plan on using my 10.4.10 images for the time being.
Ta ta,
JHL
P.S. I haven't tried this yet on our iBooks, eMacs or iMacs.

Similar issue...
Updated an iBook G4 today to 10.4.11. After reboot it logged in with a Network Account (not mobile account this time - AD set to not create mobile account and to not create local home). I unbound from AD, rebooted and created a NetRestore image. Rebound to AD, set the Authentication order and rebooted. Now the network account wouldn't login - gives the Can't login now, homefolder on an AFP or SMB server error. (homefolders, sharepoints and permissions just fine.)
Now for the strange part... I got sidetracked for about a half hour, then I went back to the iBook and the Network account was able to login again. After several unbinding/reboot/rebinding/reboot processes, I narrowed it down to it takes about 11 or 12 minutes after binding to AD for the network account to login properly.
I had another tech install the 10.4.11 update on an eMac and the logins worked ok. But when I had him unbind/reboot/rebind/reboot, he had the same 11 to 12 minutes before a network account can login (same error.)
Now for another strange part... he tried unbind/rebind again, but left AD 3rd in the Authentication order (after NetInfo and LDAP for OpenDir). The network account could login right away - these are AD useraccts.
In my experience since 10.3, I've always had to put AD before LDAP/OD in the authentication order for the user-acct to authenticate name/password to Active Directory properly. I plan on trying this with the iBook tomorrow.
My homefolders for these accounts are on x-server running 10.4.10 (haven't been brave enough to update the servers yet.)
Has anyone else experienced these 10.4.11 anomolies with network or moble accounts? Either with 10.4.10 or 10.4.11 servers?

Users unable to create Mobile Accounts

Good afternoon.
I have an interesting problem with the creation of Mobile Accounts.
We have a Computer Group with its Preferences set to allow the creation of Mobile Accounts & Portable Home Directories; with due consideration given to what to synchronise and what not to. The iBooks & Mac Books in this group are all used by one staff member only. They are all running 10.4.7 and have 256 or 512 MB RAM.
The first two laptops added to the list allowed their users to create Mobile Accounts & PHDs no problem, and they continue to work. But any other machines I add to the group refuse to allow the creation of a Mobile Account. It seems that Workgroup Manager does no pass on their changed Preferences during subsequent logons. I have tested this by renaming a laptop at its entry in the group and seeing if the name is changed on the machine at the next login. It is not, but stepping through the machine’s settings at the logon display does give me a green light for network availability.
I can create a Mobile Account on a machine by logging on as a user and amending their account Preferences, but this does not provide the same degree of flexibility in configuring synchronisation settings.
Has anyone else seen this problem please?
Brian Bowell ICT Support
[email protected]
Tel: 07 856 6537
Fax: 07 856 6588-- -

The problem was an error in naming the computer group. Renaming it solved the problem.

Crash when opening Mobile account for the first time

I have some issue with my client mobile account I have set up on theMacMini server and on the MacBook Pro client. Actually I was never able to open completely the mobile account on the client (i.e. it crashes after synchronization between client & server and prior opening the account: it freezes on the "sky&stars" screen).
First of all, I created the (empty) mobile account on the server and then on the client (also empty).
Next, I copied my local account on the client to the mobile account on the client.
Following step was the synchronization between both mobile accounts - and here I'm.
Some details:
local account: Paul-admin - home directory: Paul
mobile account on the client: PaulM - home directory: palm
mobile account on the server: PaulM - home directory: palm
To make a copy of the local account to the mobile one (both on the client machine) via Terminal:
cp -r /users/Paul/ /Users/palm/
To correct the permissions:
chown -R PaulM /Users/palm
Have I missed anything or did I something wrong ?

Some discovered complementary information:
This "freeze" happens only when the client MBP is connected to the server via my LAN. If I disconnect the client, I can open the mobile account without any issue. Also, this mobile account is under parental control, even if I didn't specify this parameter in any server menu and when I change it on the client, it comes back after the synchronisation. Any idea ?

How can I create a mobile account in Mountain Lion?

Dear All,
I have a problem creating a mobile account while joining an Active Directory domain controller (DC).
** Case one: While joining the DC, if these options are selected (Create mobile account at login) & (Force local home directory on startup disk), the home directory can not be created at all.
So, how can case one be solved?
** Case two: While joining the DC, if (Creat mobile account at login) is not selected, and (Force local home directory on startup disk) is selected, home directory can be creatded, but not as mobile account.
So, After creating the home directory, I can go to make it mobile account from Users & Groups/Active Directory user and choose mobile account.
after creating mobile account, the user loged out and then loged in back again. from here Mobile account botton is disabled and I can not manage it.
So, How can the bold underline part of case two be solved?
Note: Active directory used is Windows Server 2008.
Regards,
Abdelaal,

What is a "fax dialog"?
This dialog, or something closely resembling it, is what you should see:
Clicking Print sends the fax.
It is possible Acrobat is interfering with something, in which case you should get rid of it, unless you know of a reason to require it.

I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS should use any credits first and then apply the remainder to a listed bank card.

Mobile account users can not log on to the snow leopard server machine?

Hi all,
I've setup a network user and designated it as a mobile account. ** OS X 10.6.2 **
When the user logs out of the snow leopard server machine, home sync tries to sync the local and network home directories. It is never able to connect. The network home directory is automounted and is not the default path /Users. I can see the two home directories on disk.
Anyone else able to have their mobile users log in to the snow leopard server machine without issues?
OS X 10.6.2 **

It was the Sync server was down and did not know it

Can't log in or properly sync mobile accounts

I recently purchased a Mini server running Mountain Lion. I have set up network accounts for six users for use by three stationary mini computers. I have two MacBook Airs each dedicated to one user. One those I created mobile accounts. I am having two issues.
1. I can't log in to the mobile account when not connected to the network.
2. The mobile account apprears to time out before completing a Home Sync. So the System Library ususally doesn't sync. It appears to time out and doesnt finish the sync.
Does anyone have any ideas.

Are we talking about the same product here?
I assume so, you are the only one that can be certain. I supplied a link to the supplier as in Comments Inserter Widget for Facebook™ so that you can verify same.
I bought it through Adobe as a Dreamweaver add-on and so I would expect there to be some means of delivery offered so that I can integrate it with Dreamweaver.
You purchased it from the supplier after having seen it on the page that Adobe has offered as a market place for the addons. Adobe has even supplied a link to contact the supplier Contact Us / Support

Mobile account can't login when connected to network

I have a 10.6.3 mobile account set up on a laptop that's bound to an AD domain. The mobile account creation worked great, as expected, and the user was fine for a few days.
Then the user reported that he was no longer able to log in to his mobile account. After troubleshooting a bit, I noticed that if he's NOT connected to the company LAN where the AD domain is located, he can login fine. But if I connect him to the company LAN, the machine complains that his password is wrong (and we've reset the password in AD, so we know it's correct). So if I flip him back off the network, his login works again.
There are many other mobile accounts working on this same LAN that aren't having this problem.
Anyone seen this or know what I might try?
Thanks.

Trying turning on DirectoryServices debugging and see if you can scare up any more data:
sudo killall -USR1 DirectoryService
Then monitor
/Library/Logs/DirectoryService/DirectoryService.debug.log
Even without debugging, you might want to look at
/Library/Logs/DirectoryService/DirectoryService.error.log
and
/Library/Logs/DirectoryService/DirectoryService.server.log

I cannot select sync for contacts. I had a previous issue which suggested I reset sync history now I can't select an email account or where to sync contacts.

I cannot select sync for contacts. I had a previous issue which suggested I reset sync history and now I can't select an email account or where to sync contacts. I check the checkbox but no email accounts are present to select. My iPhone4 has all the contacts & mail account and runs ok.
Part of the solution to the previous problem was to delete (really I moved it) the contents of the backup folder. Now I get this message "iTunes was unable to load data class infromation from Sync Services". I moved the folders and files back and it did not help.

An alternate email isn't a rescue email, and it isn't possible to add an actual rescue email without correctly answering two of the questions. If you're desperate enough, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95601)

How can I select to send an from another email account within the inserted gmail account?

How can I select to send an from another email account within the inserted gmail account?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS should use any credits first and then apply the remainder to a listed bank card.

Mobile Account users can't log in with Wifi on

All of my mobile account users do not seem to be able to login to their machines unless the wifi is turned off. This has only occured since Monday, which is strange. I seem to have the following entries in the LDAP log:
Sep 19 09:22:22 xserve slapd[58]: <= bdbsubstringcandidates: (mail) index_param failed (18)\n
Sep 19 09:39:46 xserve slapd[58]: <= bdbsubstringcandidates: (givenName) index_param failed (18)\n
Sep 19 09:39:46 xserve slapd[58]: <= bdbsubstringcandidates: (mail) index_param failed (18)\n
Sep 19 09:39:46 xserve slapd[58]: <= bdbsubstringcandidates: (givenName) index_param failed (18)\n
Sep 19 09:39:46 xserve slapd[58]: <= bdbsubstringcandidates: (mail) index_param failed (18)\n
Help!

If they are still plugged into ethernet, the network settings may have Airport set as the primary network connection. If so, then Wifi will handle the LAN connection and its settings may be different that the wired one. Turning off wifi automatically would make the ethernet the primary connection.
If that's the case, Configure the wifi network (and perhaps the wifi router) or change the network port order. Go to system preferences: network and see if Airport is on top. Just click on the little settings wheel below and select "Set Service Order". Under Tiger, just go to Show: Net Port Configurations and drag the port up/down to change the order.
Hope that helps...
Wolfman

HT202233 If I made the mobile account for a network user, can this user unlock the FileVault2-disk?

My Mac is connected to Microsoft Active Directory. Every time I schould unlock the disk with the local admin, then login as network user.
If I made the mobile account for a network user, can this user unlock the FileVault2-disk?
Thanks.

Yes, but the FileVault password won't be updated automatically if the login password changes.

Can I Buy a T-Mobile Phone Outright Without A T-Mobile Account?

I am not with T-mobile right now. Would I be able to buy a T-Mobile smartphone outright without opening a T-Mobile account?

Yes, but keep in mind that very few BB locations sell Tmo.

Can't select Mobile Account

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