Can't select multiple items with shift key os 10.7

I can use command A to select all, and I can select multiple items with command and individually clicking each one, but not using Shift and clicking on the first and last items.  Any ideas?

You need to display the window in column or list view. Shift-clicking items won't do that in icon view.
(64793)

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    Here it is, hopefully this doesn't reveal too much personal info! 
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