Can't select paper type or output quality when printing from new imac....

Not sure if I'm in the right place to post this question....
When I try to print (from ANY app; Photoshop, InDesign, etc.) to my hp business jet inkjet printer, I get a print menu, but no where on the print menu (or any pulldown tabs) do I have an opportunity to select paper type or output quality. I am unable to print photos, for example.
The printer worked fine with the old PC; there is no driver to d/l for mac.
Only from iPhoto can I select paper type (from a limited number of choices), but not from any other app on my imac. I mostly use InDesign and print flyers and brochures, many with photos, and can't select anything other than plain paper. Do I need a new printer? Genius bar 'help' said they had no idea why it wasn't working....
HELP!!!
Thanks!

Hi Duane,
Yes, I opened the Printer Driver package, and then pulled up my test InDesign file and selected File>Print, and here's the screen i get: (hope this works, I'm trying Skitch for the first time)...
[img]http://img.skitch.com/20100219-8ywf49rxkh7heg86n25gefbydc.preview.jpg[/img]
Click for full size - [color=#A7A7A7]Uploaded with plasq's Skitch[/color]
when I click on "Setup" in the print menu box, I get this screen:
[img]http://img.skitch.com/20100219-pgqjnjt1anrx2xic3pih9def3y.preview.jpg[/img]
Click for full size - [color=#A7A7A7]Uploaded with plasq's Skitch[/color]
I've clicked on each topic on the left on the Print menu, and still there is no where to select paper type or output resolution.
The same thing happens when I print from Photoshop.
Thanks.

Similar Messages

Can't select paper types

(Mac OSX 10.5.2, LR 1.3.1) Going crazy trying to figure this out. Somewhere around the time HP updated drivers for the Photosmart Pro B8350, I lost the ability to select anything but one paper type. As a result, none of my prints are coming out properly whereas they were perfect before. I've totally removed both the HP software and Lightroom, and started all over again. Bottom line is that only one paper type will show up in Lightroom when I select managed by application.
When I click the profile drop-down menu from the main Print module, I'm presented with two choices: Premium Plus photo (tricolor+grey) and Premium Paper (tricolor+grey). I used to be able to select from a bunch of options. OK, so I use the third menu option, which is Other and gives me a list of profiles to appear in the custom profile popup. I see Advanced Photo Glossy, and check it.
Now I can select it, but when I hit Print... and the printing dialog comes up and I double-check Paper Type/Quality, the only thing that shows is "Premium Plus Photo Paper" and all of the other options, including Advanced, are greyed-out.
I do see that there seems to be some confusion/changes or something related to where printing components are installed. I see that in ~/user/library/colorsync/profiles, things from my previous color printer. The HP stuff all installed in /Library/Printers/hp/Profiles/Photosmart and /Library/Printers/hp/Profiles/business-inkjet
Now that I look at it, the only profiles that sort match my printer name (HP PSPro B8300) are in the business-inkjet folder - NOT the photosmart folder. That doesn't seem right; this isn't a business inkjet printer, it's a photo printer.
I put some screenshots here: http://web.mac.com/vincentdistefano/HP-Lightroom/printing_problems.html
Is this a Lightroom problem? An HP problem? Mac? Very frustrating, as this used to work flawlessly. In fact my print dialogs still have all the nice presets I had set up before, but of course none of them work now.
Any help greatly, greatly appreciated.

Hi John, Thanks for the tip. I will try that next. Below is a crash log. I printed to the 2200 from Photoshop, then in the print dialog tried to go to "color management" to turn color management off (I am getting magenta prints due to double profiling).
Before crash:
11/22/07 2:20:22 PM Adobe Photoshop CS3[2548] * _NSAutoreleaseNoPool(): Object 0xb66c840 of class NSCFNumber autoreleased with no pool in place - just leaking
Stack: (0x9631c178 0x9624a0f8 0x29d21c8 0x29d2864 0x29d1320 0x29d15bc 0x29d0cec 0x29d0b08 0xce4370 0xce4484 0xce55b8 0xce5db0 0x7f3490 0x7f54d8 0x8fb23c 0x2bd684 0x2bdb00 0x370c 0x3410)
11/22/07 2:20:22 PM Adobe Photoshop CS3[2548] * _NSAutoreleaseNoPool(): Object 0xa832c50 of class NSCFNumber autoreleased with no pool in place - just leaking
Stack: (0x9631c178 0x9624a0f8 0x29d2240 0x29d2864 0x29d1320 0x29d15bc 0x29d0cec 0x29d0b08 0xce4370 0xce4484 0xce55b8 0xce5db0 0x7f3490 0x7f54d8 0x8fb23c 0x2bd684 0x2bdb00 0x370c 0x3410)
11/22/07 2:20:23 PM Adobe Photoshop CS3[2548] * _NSAutoreleaseNoPool(): Object 0xb68ceb0 of class NSCFNumber autoreleased with no pool in place - just leaking
Stack: (0x9631c178 0x9624a0f8 0x29d2240 0x29d2864 0x29d1320 0x29d15bc 0x29d0cec 0x29d0b08 0xce4370 0xce4484 0xce55b8 0xce5db0 0x7f3490 0x7f54d8 0x8fb23c 0x2bd684 0x2bdb00 0x370c 0x3410)
After crash:
11/22/07 2:22:52 PM Adobe Crash Reporter[2601] Process Id:
11/22/07 2:22:52 PM Adobe Crash Reporter[2601] 2548
11/22/07 2:22:52 PM [0x0-0xeb0eb].com.adobe.Photoshop[2548] 2007-11-22 14:22:52.079 Adobe Crash Reporter[2601:10b] Process Id:
11/22/07 2:22:52 PM [0x0-0xeb0eb].com.adobe.Photoshop[2548] 2007-11-22 14:22:52.081 Adobe Crash Reporter[2601:10b] 2548
11/22/07 2:22:59 PM com.apple.launchd[223] ([0x0-0xeb0eb].com.adobe.Photoshop[2548]) Exited: Terminated

Bad pdf quality when printing from word 2004

hello,
when i print a document with a lot of screenshots from wort in the save as pdf dialogue... the pictures in the document have a very bad quality.
where can i defin or setup the general quality for the print as a pdf?
i know, that there is a option for compressing file size as a pdf, but I work with the normal saving as a pdf.. and in the help, apple says, that this is the optimum quality..
can anyone help me?
thanks
fabian

Hi Fabian -
Screenshots produce very low resolution images... 72 pixels per inch on the Mac. The settings you are using do produce optimum quality, but based on what you are starting with, and 72 ppi is not sufficient for decent printed output.
If you save the screenshots (Grab saves as TIFF), use an image editor like Photoshop to create a better quality image (200 ppi) & then insert the image into your doc you'll get higher quality output.
There are also other programs that allow for higher quality screenshots if this is something you will need to do on a professional/regular basis.
HTH |:>)

Poor Image Quality when Printing PDF from Office 07 using Acrobat 9 Pro Ext

Hi there,
Hoping to figure out why my images (jpegs, gifs, pngs, etc) seem to print in very poor quality when printing from Powerpoint and Word 2007?
When I actually print out the pdf onto paper, the images seem fine. The image quality is also good in Word and Excel
I did not have this problem using Office 2003 products.
Is this a common problem? I realize that the problem maybe Office related but any help or information appreciated.
Thanks

If the images' file format is PNG or TIFF you could play with the compression settings available in Acrobat's Preferences.
Edit > Preferences > select the Category "Convert to PDF".
In the"Converting To PDF" pane, select PNG or TIFF.
Then, click on the Edit Settings" button.
For either image format you could try one of the Lossless compression routines.
Be well...

How do you select paper type in Photoshop Elements 10?

Sorry to be a total technotard, but in the olden days, I could select paper type (e.g. glossy photo) from the print menu when printing from Photoshop. I now have a new iMac & Photoshop Elements 10, and there is no way to select paper type, at least not that I can find. Is this an Adobe Elements thing? Cuz I can't figure out how to do it, and it's driving me nuts!!!!!! Thanks in advance for any help.

If you are working in Full Edit you need to have an image open in the main window. Then Click:
File à Print
After selecting your print size and paper size, hit the Print button.
When the system print dialog opens use the Quality & Media and other dropdown menus.

How do I select paper type when printing from Photoshop?

Sorry to be a total technotard, but in the olden days, I could select paper type (e.g. glossy photo) from the print menu when printing from Photoshop. Now there is no way to select paper type, at least not that I can find. Is this an Adobe thing? Cuz I can't figure out how to do it from InDesign either. I'd like to be able contol image quality as well. Thanks in advance for any help... I'm wading around in all these forums trying to find a simple answer and am having no luck...
~Aeron Mack
[email protected]

"hp website says the driver is built-in to the new macs, and I don't need to d/l a new one"
First of all, this is a crock. And a very tiresome one, as it's been used as an excuse not to post drivers for download.
The driver is not "built into" a Mac. There may be some version of it installed IF you happened to install hundreds upon hundreds of gigabytes of printer drivers (the vast majority of which are obsolete and brands you've never nor will ever own) when you installed the OS. This view is just so idiotic, as you won't have installed every HP driver ever made if you didn't own an HP printer or plan to hook it up to that computer.
Apple compounds the problem by not giving you any way to pick and install a printer driver. Seriously, in 2009. And this in addition to the Mac's inability to detect a new printer after you plug it in, and ask if you want to install a driver. People tolerate that while making fun of Windows, which has been detecting new hardware and prompting for drivers since what, 1995?
Anyway, I believe it was HP who complained that they "didn't have room on their servers" to offer drivers for download. Unfrigginbelievable.
Nobody who pays any attention to their printing should even consider an HP printer. That's how incompetent their drivers are, for both platforms.
Sad.

How to select paper type for Canon iP5000 with Leopard and Photoshop CS3.

I have printed photographs quite happily for years on my iP5000 using PS7 and 10.X. However since installing Leopard and switching to PS CS3 I am unable to select paper type (glossy, matt, etc). Is this a 10.5 problem, or as I suspect a CS3 problem. Any suggestions would be appreciated.
I can select paper type in other applications.

I don't know if it is the same for your printer but with my Canon MP600 I experienced the same problem until I came across the fact that when Print is clicked there is a Blue Triangle on the right of the dialogue. Click this and the paper type etc is displayed.

Can't select "Built-in Line Output" in Audio/MIDI prefs

I have audio on my MacPro going out "Built-in Line Output" via the mini-jack at the back to a receiver. Everything works fine.
When I open GarageBand's preferences to set up Audio Output it has defaulted to "Built-in Output" (the little speaker and jack in the front) and is grayed out, I can't select "Built-in Line Output" to send GarageBand's audio out the mini-jack at the back.
Anyone know what's going on here?

HangTime, Thanks for the replies and link.
The problem has solved itself, which is good, but I have no idea why or how, which is mildly off putting.
I went into system prefs and set the Sound output to "Built-in Output," thinking maybe that would "free up" Built-in Line Output for GB, which doesn't make sense, but whatever, none of it made sense. That had no effect in GB, same situation. So, I switched the system prefs back to "Built-in Line Output" and left things for a bit.
Then the next time I went into GB everything was fine. The pull down menus were available and I could select "Built-in Line Output." Weird. [insert head scratch here]

How can i choose a lower quality print density when printing from firefox on my Mac. I cant move the slider along the scale ( I can when printing from the computer).

I can't change the print density when printing from Firefox. It is set at standard and although there is a "slider button" to use for choosing less or more density, it can't be moved. I can tick "grayscale". I can choose the density when printing from the computer. I have a Mac

I also have this problem where I used to be able to shrink a 2 page doc to a single page. Since upgrade to FF4 it no longer works - but you can choose say 60% and it will work. All used to work fine in FF3

How can I keep tabs on the file size when importing from the Event Library into a Project? I want to ensure the movie will fit onto a 4.7Gb disc?

How can I keep tabs on the file size when importing from the Event Library into a Project? I want to ensure the movie will fit onto a 4.7Gb disc?

iDVD does not care about file sizes, as it compresses the file to the standard DVD format of mpeg2.
It only cares about length i.e. max 2 hours including titles etc.
iDVD encoding settings:
http://docs.info.apple.com/article.html?path=iDVD/7.0/en/11417.html
Short version:
Best Performance is for videos of up to 60 minutes
Best Quality is for videos of up to 120 minutes
Professional Quality is also for up to 120 minutes but even higher quality (and takes much longer)
Professional Quality: The Professional Quality option uses advanced technology to encode your video, resulting in the best quality of video possible on your burned DVD. You can select this option regardless of your project’s duration (up to 2 hours of video for a single-layer disc and 4 hours for a double-layer disc). Because Professional Quality encoding is time-consuming (requiring about twice as much time to encode a project as the High Quality option, for example) choose it only if you are not concerned abo
In both cases the maximum length includes titles, transitions and effects etc. Allow about 15 minutes for these.
You can use the amount of video in your project as a rough determination of which method to choose. If your project has an hour or less of video (for a single-layer disc), choose Best Performance. If it has between 1 and 2 hours of video (for a single-layer disc), choose High Quality. If you want the best possible encoding quality for projects that are up to 2 hours (for a single-layer disc), choose Professional Quality. This option takes about twice as long as the High Quality option, so select it only if time is not an issue for you.
Use the Capacity meter in the Project Info window (choose Project > Project Info) to determine how many minutes of video your project contains.
NOTE: With the Best Performance setting, you can turn background encoding off by choosing Advanced > “Encode in Background.” The checkmark is removed to show it’s no longer selected. Turning off background encoding can help performance if your system seems sluggish.
And whilst checking these settings in iDVD Preferences, make sure that the settings for NTSC/PAL and DV/DV Widescreen are also what you want.
http://support.apple.com/kb/HT1502?viewlocale=en_US

Loss of Illustration (.ai) quality when printing to PDF

Hello - (This was cross-posted two days ago in the Acrobat forum)
We're running into some unpredictable problems when converting a structured (non-XML) FrameMaker file to PDF. Our images are created in Illustrator (CC), and inserted into FrameMaker (12) as a linked file. In Frame, the illustrations look perfectly fine.
On export to PDF (Acrobat XI), whether "Save as PDF", "Print" to postscript, or "Print" directly to PDF, some illustrations show up "fuzzy" on the screen. It's not the entire graphic, but seemingly random sections of the illustrations that are pixelated. The illustrations are layered, vector, non-outlined .AI files. When printed from the PDF output, the "fuzzy" sections are clear.
Adobe PDF settings (in Distiller XI) are optimized for online viewing.
If a problematic illustration is opened in Illustrator, the section that is pixelated in the PDF don't exist as overlays or layers in the AI file. When I say 'don't exist', I mean that if you select each and every layer individually, selections are never the entire pixelated area.
I have recreated the entire file in InDesign (to see if the problem is related to the Illustrator file, or the distilling process), and when I print to a PDF using the "Smallest File Size" PDF preset, the output is clear, both on screen and printed. A colleague has opened an older version (FM 10), and distilled with Distiller XI as well as Distiller X. From the older versions of Frame, the output is less pixelated, but there is still pixelation in the exact same locations.
Windows 7
Adobe Illustrator CC
Adobe FrameMaker 12 (Structured but not XML-based)
Acrobat Distiller XI
Thank you so much in advance for your help.

The explanation I'm seeing is that for FM, it should be saved as .eps, not .pdf. But I also read that importing as .ai simply processes in the same manner as .pdf placement.
We aren't having issues with bloated files by saving as .ai with PDF compatibility turned on, however. And so I can't figure out why for the last 2 versions of FM/AI, this hasn't been an issue. The times we've had problems with the graphics, there have actually been overlays that didn't belong in the .ai file, and once removed, yielded perfectly clear illustrations in the output PDF file (exported from FM).
I'll check to see if we have the same issues with files saved as .PDF or .EPS, which was a work-around we have considered in the department, but one we wanted to avoid, since it means saving 2 of the same file, just in different formats (and may result in updating the .ai and forgetting the "save as" step to the other format, resulting in a linked file not updating).
Thanks, and I'll test in the morning when I have an illustrator and my copy of FrameMaker available to me.

Can't scan with feeder, but feeder works when printing

Hello Everyone,
Hope you can help me. The feeder works fine when printing, but does not feed when scanning. However, the scanner works fine on the flat bed. so...
The feeder works when printing
the scanner works on the flat bed, but
I'm not able to scan with the feeder. Ugh!
I updated my driver and tried everything on the HP website to no avail. Scanning page by page on the flat bed is way too tedious and time-consuming. Can anyone help me?

Hi @zaja
Have you seen this page: The Automatic Document Feeder (ADF) Does Not Pick Up Paper?
AlliBee
I am an HP employee, but opinions expressed here are my own.
Click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is solved. If both apply......do both.

I want to remove the header and footer when printing from my mac, i can do this in the Page Setup on my PC but not on the Mac. I can do it each time I print but then it resets. How do I make a universal change?

I want to remove the header and footer when printing from my mac, I can do this in the Page Setup on my PC but not on the Mac. I can do it each time I print but then it resets. How do I make a universal change?
== This happened ==
Every time Firefox opened

Go to the "File" menu, then "Print." The window that appears will have three drop-down menus at the top.
The first is labeled "Printer",
The second is "Presets".
The third is unlabeled but has "Copies & Pages" selected by default.
Click on that third menu and select "Firefox" near the bottom of the list.

When printing from web pagess, right margin cuts off print, cant seem to reconfigure. Frames select on print choices does not highlight for printing options. What will help?

Using a Dell Dimension E310 with Windows XP and Dell photo 924 Print/Scan/Copier. When printing from web pages on the browser the right portion of the print is cut off. It appears that the "folders" frame on the left side of the page is always printing with the page, which cuts off the print on the right side of the main page frame by the width of the "folders" frame. When I select the print command, the choice for selecting a particular frame to print is on the drop down menu, but is not highlighted for use. We have had this problem with Firefox for some time. Printing from IE or Word, etc. does not produce the same problem. We like Firefox otherwise. What is the fix?

You're right: most web pages do not use frames, so that option usually is not available.
I don't know why a page that printed just the main content before would change to printing with useless sidebars. Can you try the site in Firefox's Safe Mode and see whether it prints/previews correctly there?
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, try starting Firefox in Firefox
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does that fix it? If so, the difference usually is caused by one of your add-ons. You can restart the regular way and disable all non-essential add-ons here:
orange Firefox button ''or'' Tools menu > Add-ons
In particular, check the Extensions category.

MX 922 - "no paper" (but full) when printing from SOME applications

I CAN print from my ipad "notes" application. I CANNOT print from a web page or my photos. The MX 922 says it is out of paper - BUT IT ISN'T. I don't get this error when printing from my ipad "notes" ap. I am frustrated and about to take it back to Costco.

Hi djh,
Please place paper in the upper cassette, making sure that the small size photo paper such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm), or Hagaki are loaded.
Please note that if you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) and try to print on it, the paper jam will occur.
Once the paper is in place, align the paper guides with the both edges of the paper and the press the OK button.
Please attempt to print.
If you continue to have difficulties, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Can't select paper type or output quality when printing from new imac....

Similar Messages

Maybe you are looking for