Can't send e-mail on one phone, but can on another
I got two iphones - one for myself and one for my wife. We have a family plan, and I set mine up first and hers second. Amongst the problems:
1. I can receive calls and she can't. The phones were activated at 1830 and 1845 on 6/30. I got the text message that my phone could receive calls at 0915 on 7/1. AT&T help line said her phone could not receive calls because 1) the old phone was still on (actually, both of our old phones were still on), and 2) I had not completed the syncing process by downloading music and photos (contacts had been synced) - I thought this was bull, as did the Apple Geniuses. Needless to say, I've tried their fixes for the above and it still doesn't work.
2. My wife (with a different .mac account) can't send any e-mails from her phone. She gets an error message that her e-mail was refused by the server "Cannot Send Mail - The sender address [email protected] was rejected by the server". We have Comcast ISP. My e-mails get sent from my phone and get through fine. She can view her e-mails in her box, however, they do not load (we get the spinning dashes). This was fixed when we did a soft reboot, but it happened again.
2a - How do I try to re-send the e-mail that is in the Outbox? I can view it, but it won't let me re-send it...
Thanks!
Hi sweettnlady,
If you are having issues sending email on your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden
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