Can't send email at remote wifi

When I am on a remote wifi, I can access the internet and receive Apple Mail but can't send mail. The wifi goes "offline". My usual email provider is Roadrunner.

Your outgoing SMTP port is blocked by the ISP (probably).  This is not a MacBook Pro hardware issue, it's an issue with setting up the Mail app.  Please repost your question here:
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

Similar Messages

  • I can receive but not send mail from remote wifi connections

    i cna recieve but not send email from remote wifi locations

    Check with your email provider for their smtp settings when using a remote Internet connection.

  • Trouble sending email when on Wifi.

    Can't send email when on Wifi, but can send when on 4G or maybe 3G - I forget. Can receive emails fine on both.  To further confuse things I have three email accounts on my phone, two of them have no trouble sending or receiving when on either wifi or 4G.. I've checked and compared settings dozens of time.
    I have a private hosted email account (not sure if that is the right word) But I don't have google, AOL, or something like that..
    Thanks

    "But wouldn't I be using the same outgoing mail server if I was wifi or 4G?"
         Yes it would be the same. Maybe I'm too tired to figure this out.
    The only other thing that comes to mind is that your wifi router's firewall may be blocking that port. But if that were the case, your PC or Mac wouldn't be able to send mail either.

  • Can't send email while traveling

    We live in Texas.  My dad is traveling in Hawaii.  His new iPad 2 worked fine here.  He gets there and he can't send email (over hotel wifi - he does not have the 3G turned on).  Does he need to turn data roaming on or something?  Is there a setting change he needs to make?

    As long as he has access to Wifi and is connected, his email should work.  No need to change port settings.  He might want to reboot his iPad and try his mail application again.  To reboot, press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider) until the Apple Logo appears, then let go of both buttons and his iPad will restart.  Once it comes back up, he should try his mail application again.

  • I can't send emails from iPhone until I connect to my wifi! I am with bigpond and have a bigpond email address. Can anyone help me?

    I can't send emails from iPhone until I connect to my wifi at home. I am with bigpond and have a bigpond email address. Can anyone help me?

    Try closing the Mail app completely and see if it works properly when you re-open it : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • I can not send email from my iPad .  Have been using it for over a year, all of a sudden I can only receive email.  I have a wifi connection in my home and have a A T &T cellular data plan?

    I can not send email from my iPad .  Have been using it for over a year, all of a sudden I can only receive email.  I have a wifi connection in my home and have a A T &T cellular data plan?

    I have a 1st gen iPhone that I just updated the software to 2.0.2
    Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
    Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
    Anyone???

  • On 3G we cannot send emails from either our iPhones or iPad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Email account.  What is causing this and what do we need to do to resolve it?

    On 3G we cannot send  Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
    We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine.  We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
    Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this. 

    Contact whomever supports the email account and get the correct Outgoing email server settings from them.

  • I can't send emails after updating my iphone 5 today, i'm with talktalk, i can recieve emails and my wifi is working fine

    I updated my iphone 5 today to ios7.1 and now i can't send emails. I can recieve mail, . I'm with Talktalk, and the wifi etc is working fine.
    the message i'm getting is The connection to the outgoing server 'smtp.talktalk.net' failed. I've tried turning my phone off and back on again but no change, Any suggestions? thanks

    Thanks Allan , I deleted and re installed my email account and it seems to have worked. Brilliant phew!

  • Can't send email using wifi. Spent 30 min troubleshooting with my email service provider who finally told me to contact Apple

    Can't send email using wifi. Spent 30 min troubleshooting with my email service provider who finally told me to contact Apple.
    It doesn't work when I can't get 3G, whether at home or overseas. Receives no problem, and 3G works fine when it's available.

    Maybe it is a 3GS. Anyway, I get the error that the network is not responding, and to check my settings. My ISP is Uniserve (Canada) but I am trying to use Telus (at home, where there is no 3G in my neighbourhood) or whatever is available as I travel eg. US or Europe for outgoing mail when 3G is not available. My husband has no problem with his iphone 4 when he sends email the same way usinf wifi.

  • Can't send email while connected to friends wifi

    I can retrieve email, but can't send email while connected to friends wifi. I think I get message that says "cannot connect to server" (being comcast, which is my home ISP).

    It is possible that your friend's ISP is blocking outbound traffic on the port your mail service provider is expecting your outbound email. Another possibility is that your ISP does not accept outbound email from locations not on their network. Both of these are due to efforts by Internet service providers to curb spam.
    Contact the ISPs involved (I would suggest your own first) to find out what is happening.
    Best of luck.

  • TS3899 I can't send email when wifi is on

    I can't send email when wifi is on. How do I fix??

    I can't send email when wifi is on. How do I fix??

  • TS3899 I can only send email from my home wifi.  I can recieve from any wifi location

    I use Cogeco mail service.  I can send and recieve from my home wifi.  But can not send from anywhere else.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • I can't send emails remotely from my MacBook Pro - only from home.

    I can't send emails from my MacBook Pro from anywhere but home. Suggestions??
    Thanks!
    KL

    Typically that happens when your mail service provider is also your ISP, and you connect to it from another network. The SMTP server will allow connections without a password from anywhere, but it will only relay mail from within the ISP's network.
    If you need to send mail from outside your ISP's network, use an independent mail service provider. I don't have a specific recommendation.

  • 4S can't send emails unless on home Wifi

    I was given an Iphone4S and I'm on Orange/EE provider.  When I set up the email account I got a msg "Outgoing mail server setting is provided for 02 customers in the UK. 02 customers should enter their 02 email address in primary outgoing mail server".  Orange/EE is my provider.  I receive emails ok but when I try to send using my Talktalk server, the msg is "The sender name was rejected by the server".  Can anyone help me please? 

    4S Can only send email if connected to home wifi

  • Can't send email from home

    I have a serious problem. My wife has a Mac Book Pro for work and she can send email at any location except from home. The error she is getting is
    Cannot send message using the server smtp.knology.net:(username)
    The server "smtp.knology.net" refuses to allow a connection on the default ports. Select a different outgoing mail server from the list below or click try later to leave the message in your outbox until it can be sent.
    I have BellSouth/AT&T DSL with a Westel Versalink 327W modem. The funny thing is our local library also has BellSouth DSL and she can send email from there. Like I said, the only place she can't send email is from our house.
    Thanks

    It is the BS/ATT system you are on. BS/ATT does not allow sending email to another domain from a Residential account. I had the same problem with my work email from home. All sent mail on port 25, I think it is, from a ATT Residential account must go through the ATT servers and or ATT/Yahoo.
    Have your wife check with the mail provider for an alternate sending port. My work mail servers used port 26 for POP and some other port for IMAP.
    EDIT:
    Right the Library has a Business Account. No restrictions on the Business ATT DSL.

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