Can't send email from iPhone -- my account is with aol

I tried to send an email to myself and I got a message that said "Cannot Send Mail the sender address (my address) was rejected by the server". It says that no matter who I send mail to.
I am not very technically oriented -- so if someone answers me I hope they will give it to me in simple terms
I am receiving email -- although some of it says "not downloaded from server" and some of it says "no message content". Most of the email I receive comes through ok
I have not yet figured how to make the Wi-fy come on so have just been using Edge. I have had the phone for 5 days.
I can live without wi-fy -- but I really would like to be able to send an email. I have a new Mac (my 5th) Hope someone can help.

Forget the previous message. I'm going to assume you chose the AOL option...
I'm suggesting you give the 'Other' option a shot.
In Settings > Mail - Add Account > Other
Ensure it is IMAP (not POP) - fill in your name, address, description etc
Inc. Mail Server
hostname: imap.aol.com:143
username: (your aol username)
password: (your aol password)
Out. Mail Server
hostname: smtp.aol.com:587
username: (your aol username)
password: (your aol password)
The outgoing mail server requires authentication - so make sure your username and pass in outgoing section in put in as it is NOT optional.

Similar Messages

I cannot send email from iPhone -- my account is with aol

I tried to send an email to myself and I got a message that said "Cannot Send Mail the sender address (my address) was rejected by the server". It says that no matter who I send mail to.
I am not very technically oriented -- so if someone answers me I hope they will give it to me in simple terms
I am receiving email -- although some of it says "not downloaded from server" and some of it says "no message content". Most of the email I receive comes through ok
I have not yet figured how to make the Wi-fy come on so have just been using Edge. I have had the phone for 5 days.
I can live without wi-fy -- but I really would like to be able to send an email. I have a new Mac (my 5th) Hope someone can help.

After I posted my message I found a discussion that said to get my wi-fy to work all I had to do was to:
go to settings
go to general
go to reset
reset network settings
and
for good measure I also
reset all settings
I did this and now my wi-fy works like a charm -- and the emails that I sent went through, even though it said they didn't -- but now I am not receiving any emails -- the little thing just goes around and around like it is searching for emails -- it has been doing that now for a while. I turned off the wi-fy and let it go to edge and itstill can't pick up any emails -- It has transferred no email to my iphone since I reset! I love my iPhone -- but I would sure like to get everything to work at once.
Thank you for your post and help.

Mail can't send email from 123-reg accounts

Hi all,
I've got an issue with Mac Mail can’t send email from 123-reg accounts.
I know there is a lot of articles on simular matters and some I have tried out with no luck, others are just speaking a whole other language.
Any help would be greatly recived, here's my situation below:
Running a iMac 2.8GHz Intel Core i5 on OS X 10.8.3
I’m using 3 accounts on Macs Mail client, one is my iCloud account that is working fine and the other two are my 123-reg accounts that I use for business purposes. I’ve been working like this for a couple of years now and about 6 months ago I upgrade my operating system from Snow Leopard to Mountain Lion.
2 or 3 months ago I randomly got a problem where I was unable to send any emails from my 123-reg account, I could only receive emails. I checked my settings and they were all correct and unchanged so I attempted to delete them and recreate the account but with no such luck.
I then decided to check if it was a problem at 123-regs end and attempted to log into web mail. This worked and was able to both send and receive emails so eliminated that possibility.
I also have these accounts set up on my iPhone, so checked if there was any issues and everything was working fine. I then checked my iphone details and made sure the same was on my desktop and still no such luck.
I’ve tried out some of the articles I’ve found on here (the ones written in plain English) still no results. I’m not very IT illiterate and just wondered if anyone else has got any ideas, whether there is something specific with 123-reg accounts and Mac Mail?
Many thanks.

Thanks
I just had another hunt around looking at posts and discovered that it was because I recently changed to BT Infinity and they had a block on.
I didn't even think to question the ISP.
https://discussions.apple.com/message/21173608#21173608

I can't send emails from iPhone until I connect to my wifi! I am with bigpond and have a bigpond email address. Can anyone help me?

I can't send emails from iPhone until I connect to my wifi at home. I am with bigpond and have a bigpond email address. Can anyone help me?

Try closing the Mail app completely and see if it works properly when you re-open it : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

TS3899 In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps.

TS4069 Can't send email from msn hotmail account on iPad or iPhone.

Having trouble sending email from msn account on iPad 2 and iPhone 4. Can receive email just can't send it. Keeps saying the password or account name are incorrect when they are not. Can send and receive email when enter msn through safari.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Can't Send Email from Iphone Using Pop Account

I have check our host names, ports, user name, passwords etc (all the account mail settings are OK) for incoming and outgoing servers. I can receive email fine but can't send them back out through the outgoing server. I am using the identical settings that I used in my Treo (which sent out emails fine). Upon sending an email the error message I get on my iphone is: " The recipient [email protected] was rejected by the server." I've noticed that I can send an email to "myself" (from the iphone) and it will show up on the in my email box, but email sent to other addresses will generate the above message. I've noticed, too, that I have to keep resetting the "Authentication" to "Password" (under advance settings) because it mysteriously resets itself to "MD5 Challenge-Response". The setting should be set to "Password" however. We are using a FirstClass email system. Sending email via the iphone by way of .mac, yahoo and gmail works fine (no mysterious rest of the "Authorization" settings either) .
It most me something obvious, but I can't see it.
I would really appreciate some help.

You might find this discussion helpful:
http://discussions.apple.com/message.jspa?messageID=4976383#4976383

I can't send email from my Yahoo account using my Iphone 4S

My Yahoo account was hacked yesterday so I reset the password and removed the cell phone number from my account (I have been getting weird text messages lately and thought it might be linked). I am able to receive emails but not send them. It gives me a message that "A copy has been placed in your Outbox. Sending the message content to the server failed." I added my cell phone number to the account this morning. I removed the Yahoo account from my phone, added it back and restarted the phone. It is still not working. I checked the SMTP setting and it is correct. Any suggestions?

Hi. Did you change the password on your Yahoo mail on your PC ? This is the correct way to do it. Changing the password on your phone isn't good enough.
Use your PC to access your mail account then go to your "account details" to change the password. Once you have done this successfully go to your phone and delete and re-add your mail details.
I guess you are using BT Yahoo. Got caught with that one a week ago.
Hope this helps.

TS3899 I still can not send email from my ipad but iPhone works on those accounts

I still can not send email from my .mac account or a .comcast.net from my ipad. I how 2 people so far that has brought to my attention. We have exchange accounts setup on the ipads for work. I compare the settings from iPad to iPhone from my view it appears identical. I am looking at an iPad 2 and a Mini.
I turned on and off the ipads and nothing really changed. The emails come into those accounts.
Any suggestions?
Thanks
VickiHTC

When you say you can't send...as in they never get the email? Does the email appear to send? Error message? When?
It may be more than one iPad that has a problem....

On 3G we cannot send emails from either our iPhones or iPad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Email account. What is causing this and what do we need to do to resolve it?

On 3G we cannot send Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine. We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this.

Contact whomever supports the email account and get the correct Outgoing email server settings from them.

"Sender Name is Invalid" (can't send email from POP account) iPhone 2.1

I updated from V2.0.2 to V2.1 today. I also swapped out my original iPhone EDGE for a new iPhone EDGE due to unrelated problems with the speaker.
Upon testing things after restoring from backup to the new phone I discovered that I could no longer SEND email from my POP account. I could receive email just fine on that account. Sending and receiving email on my MobilMe account also worked, as did sending and receiving email via the POP account while on the Mac computer I use to sync with this iPhone.
After digging into this with AppleCare we discovered that somehow the Port Address for the Outgoing Mail Server for that POP account had been changed from 25 to 587 on the iPhone.
Changing it back to 25 fixed my problem.
We don't know whether the problem was due to the 2.1 upgrade or due to something in the restore process after swapping the phones.
If you get the error message "Sender Name is Invalid" while trying to send email from a POP account on your iPhone, go to Settings > Mail, Contacts, Calendars and select the line for your POP account.
Now scroll down to the Outgoing Mail Server entry which should show "SMTP" and the name of the outgoing mail server for that POP account. Select that line. This will display a list of servers with your POP account server showing at the top as the Primary Server. Select that line.
In the panel that displays, check the Server Port. If it is something odd like 587, that may be your problem. Select the line and you can edit it to something more normal like 25. Touch the "SMTP" button at the top left of the number entry screen to accept that new value.
We discovered that after correcting that value on the iPhone it STAYS corrected even after doing a new Sync with iTunes, or after MobileMe syncs.
--Bob

Sorry you had problems Bob.
Depending on the mail service you are using, Port 25 or Port 587 are usually acceptable for outgoing
SMTP mail. Many cafes will block the customary port 25 to prevent spammers from using their
wireless access.
There is a superb tutorial posted here:
http://www.webmail.us/docs/support/Macintosh-OSX-Mail.pdf
Also be sure for each mail account to turn ON the secondary AT&T server shown at the bottom
of the SMTP server list for each account -- it will make your transition from wireless to Edge
to 3G networks much more reliable.
Thanks for sharing what you've learned. Hope this helps.

Can't send emails on iPhone from .me account

I cannot send emails from my iCloud account on my iphone. Recieving is works fine. Only sending is the problem. I keep getting "The connection to the outgoing server pO3-mail.me.com failed".
Is anyone else having this problem???

I am having the same problem on my iPod Touch 4G iOS5.
I can receive email sent to the @me account on my iPod,
I can send mail from my Cloud @me account on my computer, and
I can send mail from my other email accounts on the iPod
BUT
I cannot send mail from my @me email account directly from the iPod Touch.
Error message: "The conection to outgoing server "p01-smtp.mail.me.com" failed.

Can't send email from iCloud accounts on Mac

A few hours ago I couldn't login and receive email to my icloud accounts this appears to have been fixed but I still cant send email. I've checked all passwords in preferences.
I can login to icloud via the browser and send email Ok.
I can send email from my iCloud accounts on my iPhone.
But can't send mail using Sparrow or Mac Mail on the desktop.
This all seems to have happened since I installed the latest security update.

Using smtp.mail.me.com - also tried smtp.me.com
SSL yes
port 587
SMTP Authentification Yes
Security SLS/TLS - also tried STARTTLS
User full **@me.com email address - also tried user name without @me.com
I have spoken to apple support this afternoon and we tried the variations shown above.
Support told me to wait for a day and try again!
After the iCloud authentication problem last night I changed all my passwords I wonder if there is an SMTP problem at me.com perhaps not reading the updated passwords?
I'll try and use the old passwords later.

TS3899 I have set up two email accounts on my iphone4, one with tiscali, my ISP, and the other on gmail. I am able to receive emails on both accounts, and can send emails from my gmail account, but am "Unable to Send Email" from my tiscali (talktalk) acco

I have set up two email accounts on my iphone4, one with tiscali, my ISP, and the other on gmail. I am able to receive emails on both accounts, and can send emails from my gmail account, but am "Unable to Send Email" from my tiscali (talktalk) account. I get the error message "A copy has been placed in your Outbox. The sender address "name"@tiscali.co.uk was rejected by the server".

Hi apmichael,
If you are having issues sending email from one of your mail accounts on your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden

I can't send emails on iPhone with my hotmail account. Is it not possible?

I can't send emails on iPhone with my hotmail account. Is it not possible?

I am having the same issue. It started this week. I have 2 email accounts on my phone. One is a hotmail. And the other one is a network solutions email. I can receive from both but not send. I've deleted the accounts and added them back on and nothing. I'm going crazy because one is my work email!

Can't send email from iPhone -- my account is with aol

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