Can't send email. Says my server is off line

Can't send email. Says server is off line.

Then you have to wait until your mail server comes back online. There's nothing we can do to help.

Similar Messages

  • How can I keep emails and read later when off line please

    How can I keep email to read later when off line please

    I'm not sure how it works on your iPad, but once the email has been downloaded onto my iPad, I can read them even in Airplane mode with WiFi disabled. I don't see the images that are in the emails, but I can read the messages. I have one POP account and three IMAP accounts and it works for all four accounts.

  • Can't send email from internal server, same domain name as external.

    We have a domain "example.com", hosted externally, for email and a website.  We are thinking of hosting email 'inhouse' and have setup a dedicated subdomain on a 'fixed' IP, "mini.example.com" for AFP services mainly. mini.example.com provides DNS internally, its primary zone is also example.com. All access to the external web goes thru' a modem/router that the server is connected to. We have to set an A record for www access to our website.
    In our testing to migrate email, the internal setup works fine, until the switch over.  Now we can receive mail to the mini server, but can't send any out.
    We instructed our webhost provider to set the CNAME mail.example.com to point to mini.example.com and created a cPanel MX extry mail.example.com, 10 priority.  Previously, the external host had CNAME as mail.example.com to example.com and MX as example.com, 10 priority.
    Since the implementation of the CNAME change, we can't send emails out and they get stuck at the outbox waiting. Client Mail app, says to check for port and SSL and account settings.
    Any idea where we went wrong here and what we can do to get emails out? We could go to each computer and point-off the DNS to office IP, but we rather not.
    Thanks!

    Thank you Camelot and MrHoffman for your replies.
    I got in this am to find Mail.app could actually send out emails and I'm stratching my head wondering what happened yesterday.
    SMTP server addresss was manually set to mail.example.com for all accounts. In trying to get things to work, the mail setup was redone again by "Accounts", in Systems Preferences, when Login is clicked on, and mail was automatically given a SMTP as mini.example.com instead of mail.example.com.  I'm guessing that that could be where the initial 'inside' problems were, given that it had a 0 answer to the MX query. Or then again I wasn't patient enough.
    Just for completeness, and if there's something to learn from here, these are the dig results for example.com as seen from within the office network.
    ============================
    ~ dig mx mini.example.com :
    ; <<>> DiG 9.6-ESV-R4-P3 <<>> mx mini.example.com
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1791
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
    ;; QUESTION SECTION:
    ;mini.example.com. IN MX
    ;; AUTHORITY SECTION:
    example.com.                    10800          IN          SOA          mini.example.com. dnsadmin.example.com.example.com. 2011120603 86400 3600 604800 345600
    ============================
    ~ dig mx mail.example.com :
    ; <<>> DiG 9.6-ESV-R4-P3 <<>> mx mail.example.com
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36128
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 0
    ;; QUESTION SECTION:
    ;mail.example.com.                    IN          MX
    ;; ANSWER SECTION:
    mail.example.com.          10800          IN          CNAME          mini.example.com.
    ============================
    ~ dig mail.example.com :
    ; <<>> DiG 9.6-ESV-R4-P3 <<>> mail.example.com
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 35095
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 1, ADDITIONAL: 0
    ;; QUESTION SECTION:
    ;mail.example.com.                    IN          A
    ;; ANSWER SECTION:
    mail.example.com.          10800          IN          CNAME          mini.example.com.
    mini.example.com.          10800          IN          A          10.0.0.34
    ;; AUTHORITY SECTION:
    example.com.                    10800          IN          NS          mini.example.com.
    ============================
    ~ dig mx example.com :
    ; <<>> DiG 9.6-ESV-R4-P3 <<>> mx example.com
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 47951
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
    ;; QUESTION SECTION:
    ;example.com.                              IN          MX
    ;; ANSWER SECTION:
    example.com.                    10800          IN          MX          10 mail.example.com.
    ;; AUTHORITY SECTION:
    example.com.                    10800          IN          NS          mini.example.com.
    ;; ADDITIONAL SECTION:
    mini.example.com.          10800          IN          A          10.0.0.34

  • Can't send email through SMTP server

    As some others have reported, I recently started having problems sending emails (most of the time) through my regular smtp server (receiving is not an issue). Once in a while it does go out, but most of the time I get a message "Can't send message using the server smtp.XXXX.com". I know it's not the smtp server as I can go out with my browser and use webmail and it sends fine, using the same server.
    It only affects this one main email account - my other accounts seem fine (including gmail, mac, and another pop accounts), at least so far.
    It is extremely frustrating - saw a whole lot of ideas for fixing it (changing ports, etc.), but don't want to mess up all the accounts that are working. I'm a long time Mac user, but not a real techie.

    I know it's not the smtp server as I can go out with my browser
    and use webmail and it sends fine, using the same server.
    This is wrong. Whether you can send via webmail has nothing to do with whether you can send using a standard mail client such as Mail. The outgoing server that ends up delivering the message may be the same in both cases, but the outgoing server you communicate with is not. Actually, when sending via webmail you don’t even use SMTP to communicate with the outgoing server.
    There are circumstances under which you may not be able to send using a standard mail client such as Mail no matter what you do (e.g. because the ports needed for SMTP are blocked by the ISP at the location you’re trying to send from), whereas webmail works fine — and may be your only option in those cases.
    If it works sometimes, that means your account settings are probably correct, but you cannot discard that there is a problem with the outgoing (SMTP) server that Mail has to communicate with, even if sending via webmail works fine.
    <hr>
    That said, go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
    Try using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible (i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc.), or shutting down both the computer and the router/modem used to connect to Internet, restarting, and see whether that makes a difference.
    Mail keeps information about outgoing (SMTP) servers in a separate list independently of the mail accounts themselves. The account settings just associate one of the available outgoing servers with each account. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause weird sending problems.
    Go to Mail > Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn’t be there — the Edit Server List panel shows the account each outgoing server is associated with.
    If the problem persists and you have more than one mail account, try moving the account that has the problem to the top of the list in Preferences > Accounts.

  • What does it mean when you can't send emails due to server not allowing relaying

    Can't send emails re server not allowing relaying - why?

    Dunfermline wrote:
    Can't send emails re server not allowing relaying - why?
    It means that you did not set up the outgoing (SMTP) mail server for your email account correctly. Most likely you did not enter your email address and password because it said "optional". It isn't optional.

  • Can't send emails. The server response was: 1060208403.

    Nobody in my office can send emails today. All eight of us can access the Internet and send emails normally on our computers.
    When attempting to send a message I get the following error message:
    Cannot send message using the server mail.ourserver.org
    The server response was: 1060208403
    We are using Port 26 to send email.
    Our web/email host did not find any issue with the mail server or with our account. They suggested it's a problem with our mail client.
    Any ideas?

    It would appear somebody needs to connect into your network and/or your client system(s), and to dig around.
    So there are presently eight separate systems have eight separate cases of the same problem, and your email vendor says it is a client issue?
    Ok; that would not be my first guess here.
    An initial suspicion would involve hardware common to all of the client systems. At your network, wireless, router(s) or switch(es) and/or at your firewall. At the connection with your network and the rest of the Internet.
    And a look at the email vendor and the vendor's server(s), since the vendor is also common to all eight clients here.
    Has anyone been working with your DNS, firewall or other such? (I'm going to assume not, but it is worth a mention.)
    Use of port 26 is odd. I'd expect port 25 or port 587. Can you confirm that port? Port 25 is comparatively unusual for sending email of late; many entities now use 587.
    Are you running a local email server? If so, that could be having an issue. I'd expect to see a local SMTP email server connect to the next SMTP server via port 25 or potentially via 587.
    Can the clients make connections to other networks and servers; are other web servers and sites accessible? If so, that tends to rule out the common pieces of hardware; hunks such as the firewall and the Internet connection.
    There's no obvious translation of that specified error code; that's not an SMTP error, nor is it visible anywhere on the 'net. It may well be something from the client, or something from the network somewhere.
    Here is Thunderbird troubleshooting information, which might give you some ideas of where to look here (even though you're probably using Mail.app):
    http://kb.mozillazine.org/Cannotsendmail
    If you have an email server running locally, the spectrum of potential problems becomes rather larger.

  • Can't send email, says my stmp is wrong, it isn't. HELP?

    G'day, I am having issues sending mail. I can receive, but can not send. when I click send, it asks for my password, but will not accept it. Then when I close the message, it says the check the stmp address, it is correct, I verified with another user. I run windows 8, my Thunderbird version is 17.0.6. I use Shawmail, norton antivirus. Can you help me?
    Thanx, Dean.
    [email protected]

    hello dean, support for thunderbird is here: support.mozillamessaging.com

  • Can't send mail - says gmail server can't be found? was fine yesterday

    mac air wont send mail - says it cant connect the gmail server?

    it is also showing error 54:conection reset by peer ??

  • Recieve emails but can not send. email rejected by server

    I am able to recieve emails on iphone 4s but cannot send.  POP outgoing server settings all same as on PC. Error message is "the recipient,XXXX was rejected by the server".  email account is hosted by GoDaddy.com

    Hi, Lawernce.
         Your issue with the iPhone's Mail Application might be due to two factors - 1. The otugoing server information might be incorrect. 2. The outgoing server credidentials might be incorrect. To change these, tap settings from the home screen, tap the Mail, Contacts, and Calendars button, tap the account you want to change, and contact Go Daddy for the correct server credidentials.
                              Austin James Gibson
                       CEO, AustinWireless, Inc.

  • Can't send email-says comcast is offline

    I cannot send emails to some people.  Others go.  I get a message that Comcast is off line.  Help!

    Mail: Troubleshooting sending & receiving email messages

  • I can not send email, outgoing mail smtp is off by itself.

    The out going server SMTP is turned off and it does not tunrs on ( yahoo bizmail account) . I have tryed to turn off Firewall but still did not work. I erased the email account and started all over again and still no luck. I have an Apple iCloud account ( me.com ) in the same computer and it's working fine, the prolbem is with the Yahoo account. Thanx

    SMTP is the protocol used to send email.
    If you go into System Prefs > Mail you should be able to see your email account. 
    If it is turned off, try deleting the ccount and recreating it.

  • Can not send emails says relaying not allowed

    I am trying to access my mail account on my I pad.  I have put all the settings in and outgoing smtp but when I send it goes straight to outbox saying it does not allow relaying. What have I done wrong?

    Hi KP
    Sorry, not compoletely iPad friendly, but have had the original iPad for some time, but am constantly getting the issue around relaying. Have tried the optional email account name and pw in the SMTP server, but alas the Orange pop account seemed to have scuppered me to date! Any help / suggestions most appreciated, cheers.

  • IPhone 5 no longer receive emails, but can still send emails with yahoo email account. Any ideas to fix?

    iPhone 5 with iOS 8.1.2 stopped receiving mail yesterday. Have yahoo email account. Can still send emails. Have turned device off/on. Have done the dual off/on thing using top button and menu button.   Issue seems to be only with main inbox, as sub folders are receiving mail. Other Apple device is not having issues like this, just on iPhone.

    LAMfromA2 wrote:
    iPhone 5 with iOS 8.1.2 stopped receiving mail yesterday. Have yahoo email account. Can still send emails. Have turned device off/on. Have done the dual off/on thing using top button and menu button.   Issue seems to be only with main inbox, as sub folders are receiving mail. Other Apple device is not having issues like this, just on iPhone.
    Your issue is with the Yahoo email account which is notoriously bad.
    you can try deleting and reinstalling the email account.
    If that doesn't fix it try the yahoo email app.

  • I just updated my IPad to iOS 5 and now can not send email. The error message says the server rejects the address which is not true Asti sends on my desktop.

    I just updated my iPad to iOS 5 and now can't send email- I have tried the obvious but no luck. Any suggestions?

    Usually 'authentication required' means that you need to submit a username (or e-mail address) and password to the e-mail server, when sending a message. This logic is not different between Outlook and Thunderbird, and even with the latest and previous version of Thunderbird.
    Of course you can try the previous version again to see if it solves the problem, although you'll be less secure because you would be missing the latest fixes.
    If you'd be willing to get back to Thunderbird, say if your frustration level with your new app would increase too much, please see our article [https://support.mozilla.org/en-US/kb/cannot-send-messages cannot send messages] for further help.
    In all other cases I'd appreciate it if you could mark this as answer so we know you don't need further help.

  • I can't send emails. I receive a message saying: the recipient was rejected by the server because it does not allow relaying.

    I can't send emails anymore. Lately out of nowhere, I couldn't dend any emails fom my Ipad. I receive a message saying: the recipient was rejected by the server because it does not allow relaying.

    Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works.

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