Can't send email using wifi. Spent 30 min troubleshooting with my email service provider who finally told me to contact Apple

Can't send email using wifi. Spent 30 min troubleshooting with my email service provider who finally told me to contact Apple.
It doesn't work when I can't get 3G, whether at home or overseas. Receives no problem, and 3G works fine when it's available.

Maybe it is a 3GS. Anyway, I get the error that the network is not responding, and to check my settings. My ISP is Uniserve (Canada) but I am trying to use Telus (at home, where there is no 3G in my neighbourhood) or whatever is available as I travel eg. US or Europe for outgoing mail when 3G is not available. My husband has no problem with his iphone 4 when he sends email the same way usinf wifi.

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    Hi there tamarafromdarien,
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    iCloud: Troubleshooting iCloud Mail
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    If you receive this alert or a similar alert when sending a message from your iCloud email address in OS X Mail:
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    Hey there Jachin W.,
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    http://support.apple.com/kb/TS1398
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    Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
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    Verify that you're attempting to connect to your desired Wi-Fi network.
    Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
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    recently used Bluetooth accessories
    VPN and APN settings
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

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    I am trying to sen an email an the error message says"can not send message using the server" I don't how to fix this.

    What OS are you using?
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