Can't send emails after upgrade to IOS 7
I have tried every solution posted but nothing seems to work. I am so upset because I have been staying with my terminally ill mother in hospital and I am unable to reply to any emails. Please can somebody help. I have tried resetting the iPad, deleting the mail accounts and reinstating them, and resetting the network. I am not a whiz at computer technology, so would appreciate a solution in layman terms! Thank you.
I found the same solution, resetting network settings. Sure we have to re-input Wi-Fi network passwords, but it's not a big deal. What is a big deal is that this solution is temporary -it works for a day or two and then the problem returns, for both me (iPhone 4, 7.0.2 Verizon) and my wife (iPhone 5, 7.0.2 AT&T). I've just reset my network settings for the 2nd time since installing iOS 7 on launch day and 7.0.2 on it's launch day.
C'mon Apple! A little help here? I really don't want to have to do this every few days.
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Hi vic0215,
Thanks for contributing to the Apple Support Communities.
It sounds like you're not able to send email after updating iOS to the latest version. Be sure to try the troubleshooting steps at this link:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
The tips here can help you send mail from your iPhone again.
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First it would help if you explain exactly what happens when you send an email.
Do you get an error message?
If so what does the message say?
The abilitly to send or receive emails does not fall on Apple or the IOS 7.
You email provider gives you that ability.
Double check and make sure your outgoing mail server is correct. -
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http://support.apple.com/kb/TS3899
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http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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Do you have a backup before upgrading?
Did Mail go through the upgrade process the first time you opened Mail after the installation? Sounds like something may have gone wrong.
All mail accounts and emails are stored in you user/Library/Mail/V2 folder. If you have a time machine backup, just restore that V2 folder from before the upgrade (close Mail first) and see if that fixes the problem.
To see your Library folder, click on the desktop to make it active, then go to the menu at the top, select Go, then Go to Folder and type or copy and paste
~/Library
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FIXED!!!!
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http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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Hello TeresaRob,
We've a handy guide that can help get your messages sending again.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Cheers,
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