Can't send emails - outgoing server issues
Randomly my phone won't let me send an email. It sits in the Outbox unsent and never sends.
But strangely I'm able to receive emails. I have 3 email accounts set up on my phone, I've never had a problem until now - Over the weekend I updated to iOS 7.0.2 this may have changed something in the settings....
When I go to send it's says "CANNOT SEND MAIL, CHECK THE ACCOUNT SETTINGS FOR THE OUTGOING SERVER" - I've checked the settings, but don't know what i'm looking for
Can anyone assist?
thanks
VB
Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Deleting an account doesn't remove the outgoing server from the list. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause sending problems, so you may want to fix that, even though it could very well have nothing to do with your problem -- actually, it could very well be that you don't have a problem, and this is just a transient error.
Go to Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn't be there. The Edit Server List sheet shows the account each outgoing server is associated with.
Alternatively, Mail comes with some scripts available under the Script menu when that menu is enabled. There is a Manage SMTP Servers there that finds any unused outgoing mail servers and gives you the option to delete them. Type "Script Menu" in Mail Help for more information on this feature.
Similar Messages
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Can't send mail - outgoing server problem
I am using Mail. OS X.4.6. Yesterday I used Mail with no problem. Today when I 'sent' an email, a pop up told me I couldn't use the outgoing server (the server in the email account selected), and suggested two others (one of which is no longer an account). The outgoing server for the email account selected has not changed.
Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Deleting an account doesn't remove the outgoing server from the list. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause sending problems, so you may want to fix that, even though it could very well have nothing to do with your problem -- actually, it could very well be that you don't have a problem, and this is just a transient error.
Go to Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn't be there. The Edit Server List sheet shows the account each outgoing server is associated with.
Alternatively, Mail comes with some scripts available under the Script menu when that menu is enabled. There is a Manage SMTP Servers there that finds any unused outgoing mail servers and gives you the option to delete them. Type "Script Menu" in Mail Help for more information on this feature. -
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If you are using the Mail app, (I am unclear as to what you are actually using) go to Settings>Mail, Contacts, Calendars and tap on the email account and you can go in and make changes to the account password or whatever you need to change.
If you are trying to type a web address and safari is to filling the address in for you, tap the X in the URL field to remove the incorrect address and type in the correct address. -
I can not send email, outgoing mail smtp is off by itself.
The out going server SMTP is turned off and it does not tunrs on ( yahoo bizmail account) . I have tryed to turn off Firewall but still did not work. I erased the email account and started all over again and still no luck. I have an Apple iCloud account ( me.com ) in the same computer and it's working fine, the prolbem is with the Yahoo account. Thanx
SMTP is the protocol used to send email.
If you go into System Prefs > Mail you should be able to see your email account.
If it is turned off, try deleting the ccount and recreating it. -
TS3276 Email outgoing server issues!
ok, so all my email's outgoing servers showing are "offline" and I can only use one of them, I have 3 hotmail, 3 Gmail and 1 iCloud accounts, only one Gmail outgoing servers is working! and of course the icloud!
If I try to send an email using live.com accout! it fail!!!!
any help?
Ps. I used connection doctor! it just shows me the problem no solutions!Ok I just realized something, I have to Edit the SMTP list and set the password again on the each email account!
that solve the problem,
seems that when I changed my password (unlike the outlook) mail app updates only the incoming mail server, never the SMTP outgoing settings!
thats weired,
thank you for your help Linc, Awesome! -
What does it mean when you can't send emails due to server not allowing relaying
Can't send emails re server not allowing relaying - why?
Dunfermline wrote:
Can't send emails re server not allowing relaying - why?
It means that you did not set up the outgoing (SMTP) mail server for your email account correctly. Most likely you did not enter your email address and password because it said "optional". It isn't optional. -
Can't SEND email from Telus account in Alberta, Canada, unless I go to web mail. Does anyone know how to set up the Outgoing server? Incoming is fine. Outgoing used to work. We changed it when we went to another location, and can't get it back. Telus support can't fix it. Neither smtp.telus.net NOR mail.telus.net works for Outgoing server to send mail. Please help! Thanks.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I have an iMac, and have a Verizon DSL account (3 email addresses). Recently, my Mac Mail keeps requesting the passwords on my accounts every few minutes, and will not allow me to send messages using Mac Mail (the message says that the outgoing server was rejected. I cannot edit the outgoing server, and the keychain will not save my passwords (the ports are valid). How can I change the outgoing server to send emails, and how can I avoid having Mail request my passwords every 2 minutes? Verizon, as usual, will not provide support to iMacs.
Is there an email saved in your drafts or outbox folder? I suspect that Mail is continually trying to send it, and each time Google is rejecting the email message.
You can open the message and then delete it from your Outbox folder. Then try removing all @gmail email addresses from it and seeing whether you can send to the other folks. I suspect that will work.
With email, if an SMTP server *can* verify email addresses, sometimes it will and it will refuse to send messages. If a message has to be relayed across servers, no verification is done, and you'll get a bounce if an email address is bad. -
Cna't send emails, to what to i change the outgoing server ? Thansks !
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this: Delete the account in Mail and then set it up again.
Cheers, Tom -
I can't send email because it says 'message content to server failed". How do I address this? Thanks!
Hello qhmv
Check with Connection Doctor to see what is happening with connecting to your outgoing mail servers, the article below will give some insight on how to resolve the issue.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Regards,
-Norm G -
Can't Send email w/Apple Mail connected to Exchange Server 2007
I've tried to connect to our OWA Exchange server w/Entourage and nobody can help me to make it work. I can connect w/Apple Mail and recieve fine, but I can't send email. Any ideas or suggestions on how to allow me to send out email w/Apple Mail??
Hello:
I have the same issue. I am on a Macbook Pro 2 Gb RAM Rev A. OS X 10.5.3 apple mail 3.3. I have setup a corporate exchange owa (2007) account and can receive emails. I cannot send any from this exchange account. on the same Mac I have Entourage and it can receive and send emails. What is the difference and what do I have to do to make Apple Mail work and be able to send emails as well.
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[email protected] -
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I can't send emails anymore. Lately out of nowhere, I couldn't dend any emails fom my Ipad. I receive a message saying: the recipient was rejected by the server because it does not allow relaying.
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