Can't send emails server will not relay

Please help I have been in touch with aol and. Apple but still no answer, I cann receive emails but cannot send them the message reads
A copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying.
How do I solve this to send emails again

relay servers used to be common. But because they are used a lot by spammers, many servers these days do not allow relayed messages.
Below are three links. The first two Describe the problem. The third is from these forums a year ago with a solution that worked for many. Oddly, the solution seems to have nothing to do with the problem.
In any event, read thru and see if it rings any bells.
http://support.microsoft.com/kb/895853
http://en.wikipedia.org/wiki/Open_mail_relay
https://discussions.apple.com/thread/2582847?start=0&tstart=0

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I can't send emails server is rejecting my address

I can receive emails but when I try and send emails it says the server is rejecting my email address why am i getting this message?

Hi guys,
Is this the message you're seeing here ?
If so, run through the advice and let me know how you get on.
Cheers,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Just got an Iphone - Receives email but can't send email to anyone ( POP ). Error Message : "The recepient ... was rejected by the server because it does not allow relaying."

Just got an Iphone - Receives email but can't send email to anyone ( POP ). Error Message : "The recepient ... was rejected by the server because it does not allow relaying." Please help............

Hi johnnytoo!
I know it's aggravating when you need to send an email and it doesn't go through! I have a link that provides step by step information from Apple's website that should resolve this for you.
http://support.apple.com/kb/TS3899
Please post back with your results, and have a good day!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

I can't send emails. I receive a message saying: the recipient was rejected by the server because it does not allow relaying.

I can't send emails anymore. Lately out of nowhere, I couldn't dend any emails fom my Ipad. I receive a message saying: the recipient was rejected by the server because it does not allow relaying.

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works.

What does it mean when you can't send emails due to server not allowing relaying

Can't send emails re server not allowing relaying - why?

Dunfermline wrote:
Can't send emails re server not allowing relaying - why?
It means that you did not set up the outgoing (SMTP) mail server for your email account correctly. Most likely you did not enter your email address and password because it said "optional". It isn't optional.

HT1349 Can't send email...message says email was rejected by the server because it does not allo relaying

Can't send email because message says email was rejected by the server because it does mot allow relaying? What to do?

Go into your SMTP outgoing mail server and enter your username and password.

Updated my phone, now e-mail will not send because server does not allow relaying

Updated iphone 3GS to iOS 5, now my company e-mail will not send "because server does not allow relaying". I'm just an employee, not an IT type - have no idea what this means and I'm very frustrated. Also infuriated with Apple because THEIR update caused this to happen, yet I have to PAY for their support because I have an older iPhone. Someone please help.

razmee209, thanks for your reply. After signing up for the community, I saw that I wasn't the only one. However, I think I've solved it by looking over the comments in reply to others with this problem.
First, I think the iOS5 update may have made the phone default to IMAP setting. I noticed when I deleted my account and re-set it up that there is a large button at the top for either IMAP or POP. It is already defaulted to IMAP, but my account must be POP. So this is the first thing to check when you're setting up your account.
Second, I noted some other comments about needing to supply a username and password to the outgoing server even though it says optional. I included those, but got a message that it wasn't recognized (or something like that) and did I want to continue anyway. I told it to continue. After a few seconds, it verified my account, and now everything works.
Hope this helps others having this problem.

Repectfully tell someoen your email server does not accept mail from open relay?

Bryce Katz wrote:
"According to our email server, your email is being rejected due to a serious misconfiguration on the sending email server. Please have your IT department contact us for additional information. We cannot make adjustments to servers we don't own, but we'll happily work with your IT department to resolve this issue."
I liked it until the "happily work with your IT department" part.. It's one thing to say they can contact them, but to say "happily"..... Nope nope nope nope...

So I got a call from one of my co-workers this morning regarding an email that he has been trying to receive from a (vendor?) regarding generator information. The domain is powersgenerator.com.
In looking in my logs, sure enough there is a message in my amavis log regarding open relay:
Open relay? Nonlocal recips but not originating:
To the question:
What is the best way to word an email to this person (in a respectful business manner) to tell him (probably not in IT at all, and will have no idea what I am talking about) the reasons his email was rejected? Some examples would be awesome.
Thanks!
This topic first appeared in the Spiceworks Community

My iPad 2 will receive Email but will not send it . Any Suggestions ?

I have recently acquired an iPad 2 which I have attempted to set up .
It will receive Email but will not send Email .In outgoing mail I have
SSL turned on and the server Port is 465 . I have previously tried Server Port 993
and Server Port 857 with negative results. Any suggestions ?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 I can't SEND email from Telus account in Alberta, Canada? Does anyone know how to set up the Outgoing server? Help! And thanks!

Can't SEND email from Telus account in Alberta, Canada, unless I go to web mail. Does anyone know how to set up the Outgoing server? Incoming is fine. Outgoing used to work. We changed it when we went to another location, and can't get it back. Telus support can't fix it. Neither smtp.telus.net NOR mail.telus.net works for Outgoing server to send mail. Please help! Thanks.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

My iPad stopped sending emails but will receive them. The error message says password or username is incorrect. It is the same as all my other devices. Can anyone help?

My IPad cannot send email although they are received okay. This stopped when I changed my password. I have deleted the account and resubmitted it 4 times and the results are the same. I have the same username and password on my iPod, cell phone and PC and they all work correctly. Can anyone assist?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?

I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?

Of course you can't it is a generic document for use worldwide on every carrier mail service
The link will tell you how to set up with the info you will have received from TalkTalk when they installed your broadband
You just add that info for SMTP settings
in iPhone
settings>>>>mail contacts a7 calendars>>>chose relevant service (tiscali or TT which ever it is called >>>outgoing mail server
all as decribed in the above document
now read the doc again and follow the instructions once you have established the correct settings from your
TT documentation

On 3G we cannot send emails from either our iPhones or iPad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Email account. What is causing this and what do we need to do to resolve it?

On 3G we cannot send Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine. We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this.

Contact whomever supports the email account and get the correct Outgoing email server settings from them.

Can't send email from internal server, same domain name as external.

We have a domain "example.com", hosted externally, for email and a website. We are thinking of hosting email 'inhouse' and have setup a dedicated subdomain on a 'fixed' IP, "mini.example.com" for AFP services mainly. mini.example.com provides DNS internally, its primary zone is also example.com. All access to the external web goes thru' a modem/router that the server is connected to. We have to set an A record for www access to our website.
In our testing to migrate email, the internal setup works fine, until the switch over. Now we can receive mail to the mini server, but can't send any out.
We instructed our webhost provider to set the CNAME mail.example.com to point to mini.example.com and created a cPanel MX extry mail.example.com, 10 priority. Previously, the external host had CNAME as mail.example.com to example.com and MX as example.com, 10 priority.
Since the implementation of the CNAME change, we can't send emails out and they get stuck at the outbox waiting. Client Mail app, says to check for port and SSL and account settings.
Any idea where we went wrong here and what we can do to get emails out? We could go to each computer and point-off the DNS to office IP, but we rather not.
Thanks!

Thank you Camelot and MrHoffman for your replies.
I got in this am to find Mail.app could actually send out emails and I'm stratching my head wondering what happened yesterday.
SMTP server addresss was manually set to mail.example.com for all accounts. In trying to get things to work, the mail setup was redone again by "Accounts", in Systems Preferences, when Login is clicked on, and mail was automatically given a SMTP as mini.example.com instead of mail.example.com. I'm guessing that that could be where the initial 'inside' problems were, given that it had a 0 answer to the MX query. Or then again I wasn't patient enough.
Just for completeness, and if there's something to learn from here, these are the dig results for example.com as seen from within the office network.
============================
~ dig mx mini.example.com :
; <<>> DiG 9.6-ESV-R4-P3 <<>> mx mini.example.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1791
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
;; QUESTION SECTION:
;mini.example.com. IN MX
;; AUTHORITY SECTION:
example.com.                    10800          IN          SOA          mini.example.com. dnsadmin.example.com.example.com. 2011120603 86400 3600 604800 345600
============================
~ dig mx mail.example.com :
; <<>> DiG 9.6-ESV-R4-P3 <<>> mx mail.example.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36128
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 0
;; QUESTION SECTION:
;mail.example.com.                    IN          MX
;; ANSWER SECTION:
mail.example.com.          10800          IN          CNAME          mini.example.com.
============================
~ dig mail.example.com :
; <<>> DiG 9.6-ESV-R4-P3 <<>> mail.example.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 35095
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 1, ADDITIONAL: 0
;; QUESTION SECTION:
;mail.example.com.                    IN          A
;; ANSWER SECTION:
mail.example.com.          10800          IN          CNAME          mini.example.com.
mini.example.com.          10800          IN          A          10.0.0.34
;; AUTHORITY SECTION:
example.com.                    10800          IN          NS          mini.example.com.
============================
~ dig mx example.com :
; <<>> DiG 9.6-ESV-R4-P3 <<>> mx example.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 47951
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
;; QUESTION SECTION:
;example.com.                              IN          MX
;; ANSWER SECTION:
example.com.                    10800          IN          MX          10 mail.example.com.
;; AUTHORITY SECTION:
example.com.                    10800          IN          NS          mini.example.com.
;; ADDITIONAL SECTION:
mini.example.com.          10800          IN          A          10.0.0.34

I can't send emails from Mail. I have three different accounts set up and have the same problem with all. The mail just sits in my outbox. All worked fine until Yosemite upgrade. Recent update has not fixed problem.

I can't send emails from Mail. I have three different accounts set up and have the same problem with all. The mail just sits in my outbox. All worked fine until Yosemite upgrade. Recent update has not fixed problem.

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Can't send emails server will not relay

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