Can't send mail - but can get it

I recieve mail fine, but it just won't send. I installed a different mail program to see if it was my isp, but it worked fine. It has to be Mail. I'd rather stay with Apple's Mail app, so if anyone has any suggestions, I'm all ears.
Is it possible to just re-install mail without anything else overwriting? Is that even an option?
All comments are most certainly welcome.
-Dolph

In Mail, try deleting and recreating the SMTP server only first.
Go to Mail > Preferences > Accounts and under the Account Information tab for the account preferences, select the pop-up next to the SMTP server selection.
Choose Edit Server List from the pop-up window.
Select this SMTP server, then Remove Server and then Done.
Using the same pop-up window , select Add Server.
Re-enter the SMTP server settings and then select this SMTP server for the account.

Similar Messages

HT2500 hi - can't send mails but can receive them and use internet - pls help

Hi - please help, I can't seem to send mails but I can receive them and surf the net?

You need to open Mail>Preferences>Accounts>"Account Information" tab>and there input the required information for your Outgoing Mail Server (SMTP). Your Internet Service Provider will have the required information to give you to input here. Make sure that you also click at the end of the line "Outgoing Mail Server" on the arrows to get the dropdown list, and there click on "Edit SMTP Server List" and fill in the data in that resulting window also.

One more person who can't send mail but can receive

I sent mail last night and woke up this morning not being able to send mail.
I can receive, but can't send. I can send to my self, but can't reply to others or create new.
The email time out message say's the authentication is on. How that changed over night? Not sure.
Under Mail preferences, Account information, outgoing server settings-
I've been using 2525 with no authentication for over a year. I noticed someone suggesting 465 and 587... didn't work.
I went into advanced and saw where it IS asking for authentication (using password) but in the drop down list it doesn't give the word 'none' just like the account option had to select.
I used the connection Doctor and I have connection...
what else can I do?
Thank you for the help
Chelle

The standard TCP-port for SMTP is 25. If this doesn't work, try to authenticate to the SMTP-server with the credentials of your POP3-login. Maybe your ISP reconfigured his SMTP-servers to use aSMTP.
Some other ISP use a method called "SMTP-after-POP3". This means, that you must fetch your mail using POP3 first. After doing this, you have a specific period of time (at most ISPs 5 to 15 minutes) to send mail from the same IP-address as you have POPed before. This is for additional security.
One more reason could be that your configured SMTP-server is simply "dead" or offline for system maintenance. To check if the machine is alive, go to terminal and
ping nameofyourserver
and see if it responds. If so, try connecting on the SMTP port by typing
telnet nameofyourserver 25
These steps can provide additional information to find the cause for your problem.

TS3276 I can't send mail but can receive mails on my macbook. However, I can send mails by logging into yahoo or gmail through Safari.

I am using a macbook pro. I am not able to send any mails from my mac. I can recieve mails, but can't send.
However, I can send mails when I log into yahoo or gmail from safari.
Please give me measures to correct this issue.
Thank You.
Neel Jain
<Email Edited by Host>

I am using a macbook pro. I am not able to send any mails from my mac. I can recieve mails, but can't send.
However, I can send mails when I log into yahoo or gmail from safari.
Please give me measures to correct this issue.
Thank You.
Neel Jain
<Email Edited by Host>

Can't send mail but can receive it.

All of a sudden after I brought my computer home from work I cant send my mail but I do get it. It has been working for two weeks since I've been home but now all of a sudden I cant send it out. My provider is Comcast. I'm able to get my mail and send it fine on my iPhone. My husbands Mac is working ok that is on the same network as I am at home. I've gone thru the preferences and everything looks to be fine. The gear just turns and turns trying to send mail out but never does anything. Nothing shows up in the mail activity box either. Any help would be appreciated. THANKS

Ok. I reloaded my mail account and everything is working. The only thing now is when I get mail I don't see the gray gear turning. I just get the sound at the end when its finished. How can I get the gear to show its sending mail?

Can't send mail but can receive mail

Hello fellow Mac users! I can usually figure most things out but this has me stumped. I have a Go Daddy account for my business. My Mac Mail has been working ok until recently. Now I can receive mail from the account but cannot SEND mail using the Go Daddy account! I have checked everything. It WILL work with my Entourage mail so I know it's not Go Daddy. And mailing direct from Go Daddy works fine. The fact that it works from Entourage makes me feel it's somehow Mac MAil. My gmail account is ok. My .mac account is ok. My hotmail account is ok. Again... I have checked all the usual problemss. Any help or suggestions would be much appreciated.

I just had this exact thing happen this morning. Go into preferences in your email and check your outbound smtp server settings. Mine inexplicably changed to "none" _all by itself_ and I couldn't send any email. Changed it back to the correct outgoing smtp server and all is well. For the life of me I can't figure out how this setting changed by itself.
Apple, "it just works".... yeah, right.
P.S. If that's not your issue then a safe bet it's a GoDaddy thing. I was paying for an email account from them for a couple of years and had nothing but problems connecting to their outbound servers that they denied was their issue and yet I found tons of people on the web having the same problem with them. I moved my domain email over to Microsoft (for free I might add) and haven't had a single issue since. I cancelled my email account with GoDaddy even though I took a small monetary loss and couldn't be happier.
Cheers!
James

Can't send mails, but can receive.

I can receive mails, but am unable to send. The error message says "a copy has been placed in your outbox. No password provided."
IT says to go to mail account settings and enter password. I can't seem to know how to do this.

I was having this problem also. I did all the steps suggested and I still could not send e-mails from one of my accounts. I found an article online that suggested the following for IOS 7 so I tried it on IOS 8 and it worked. Good luck!
Users must go into their iPhone settings, access the “Mail, Contacts and Calendars” settings, click on the effected account, access that account’s settings, click on the “Outgoing Mail / SMTP Settings” and, in the first activated SMTP server (the first one that says “on” to the right, retype their password in the password field.
Users must also make sure that their full email address is listed in the username field.
Even if there is already a password in the password field, users must retype their password.
For whatever reason, after updating to iOS 7, many email accounts retain the correct password for receiving emails but the correct password does not transfer over to the outgoing mail settings. Once the user reenters his or her password in the outgoing mail settings, they should be able to send emails from the iPhone, iPad or iPod Touch without any problems!

New Mac Mini can't send mail, but can receive

Just received my new Mac Mini the other day but have had problems sending mail. I can receive mail, but cannot send at all. I believe I have all of my settings correct. What can I do, it's very frustrating.
rskover

One thing is for sure, I didn't find Roadrunner's http://help.rr.com/HMSLogic/emailhelptopic.aspx to be very helpful.
For the heck of it, for outgoing mail port, try custom port instead of default port and enter 25, 465, or 587 singly each one at a time and see if that buys you anything. If they use SSL (and that wasn't apparent to me from their help page whether they do or not) you would likely want to try username/password authentication for smtp.
Also, you might take a peek in Keychain Access and delete any existing entries that pertain to anything wi.rr.com. Mail would then re-prompt you for that account login information when it attempts to connect to the smtp or pop servers.
If the old computer was Leopard, have you tried copying over your $HOME/Library/Mail and $HOME/Library/Mail Downloads folders and your $HOME/Library/Preferences/com.apple.mail.plist file to the new computer?
Have you called the ISP and told them that the old computer works fine and the new computer with identical account settings doesn't and that you would like to doublecheck with them the account settings (type of account is POP? what is POP port?, what is SMTP port? verify pop and smtp server names, using SSL on POP? On SMTP? Do they use password authentication on SMTP? (If they use "None" that implies they use the WAN IP address to authenticate -- if its one of theirs, your good)
I don't think reinstalling Mail will gain you anything.
At least we know who the ISP and mail provider is, maybe another user/helper that has the same provider can weigh in here. I do not use rr.com so any other advice from me at this point would be like drawing random straws.

Can't send mail, but can receive!

Error message when I try to send email - "This message could not be delivered and will remain in your Outbox until it can be delivered.
The connection to the server "smtp.mac.com" on port 25 timed out."
I would be very grateful for any clues as to what is wrong here. (I have to go online and use .mac to send mail. )
Thanks,
Kevin

It's gotta be an SMTP ports issue. Try going to Mail on your Mac, and from Help, select 'send and receive problems". You'll see info on troubleshooting Internet provider blocked SMTP ports.
BTW, watch out for Royce's misspelled 'SMTP' in host name (typo).
Message was edited by: Chas Hulme

TS3899 Can not send mail but can receive

I have a iPhone 3GS that has been working fine since I have purchased it. Now out of the blue it won't send any emails out on either of my two accounts. I have no problem receiving them but will not send. Any help would be appreciated

In Mail you may have to resetup your Outgoing Mail Servers settings using the proper info from your mobile carriers. Obviously your Incoming Mail Server settings are correct, since you are receivng mail OK.
Hope this helps

When I set up my mail I could send emails now a day later I can not send them but can still receive them ... I can't see what is wrong .. Any answers .

When I set up my mail I could send emails now a day later I can not send them but can still receive them ... I can't see what is wrong .. Any answers .

It's not a good idea to use a network disk for both Time Machine backups and other things. By design Time Machine will eventually consume all the space on its output disk, which will then cause problem for your other files. I'd store those other files on an external disk connected to the Time Capsule. The problem with that is that Time Machine will only back up files that are local to your Mac. That means that you'll only have one copy of the files on or attached to your Time Capsule.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.

TS3899 I have an iphone5 and the reply, forward and writing a message from the mail app doesn't work. I can check my mail but can't reply to it. What's going on?

I have an iphone5 and the reply, forward and writing a message from the mail app doesn't work. I can check my mail but can't reply to it. What's going on?

Try a reset: hold down the home button along with the sleep/wake button until you see the apple, then let go. (No data loss)

I can send mail but can't receive mail on thunderbird

I am using Thunderbird since 2 years ago and im getting a new problem. I can send mail but cant receive any mail . When pressed GET mail i receive 'connecting to mail.gandi.net' only. that's all.
Can you please help.
below is my troubleshoot information:
Application Basics
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Version: 31.3.0
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Profile Folder: Show Folder
(Local drive)
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Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account3:
INCOMING: account3, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account11:
INCOMING: account11, , (rss) Feeds, plain, passwordCleartext
account13:
INCOMING: account13, , (rss) Feeds-2, plain, passwordCleartext
account14:
INCOMING: account14, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-0490c01b-d20a-4d94-89fa-de36f2141208 (12/8/2014)
http://crash-stats.mozilla.com/report/index/bp-01ec1457-2d47-4bde-838d-e381a2141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-b0b8fa7c-5dc9-4dc5-8d8d-4aae12141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-660baa33-28ce-47c6-8fb4-1b5682141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-4a7623a9-b2b5-42c4-9f49-73aa52141204 (12/4/2014)
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Here is what I did to resolve the problem:
In Mail/preferences/accounts/account information/ and at the bottom of the box there is a toggle arrow up and down to edit the outgoing mail server, check the box "use only this server" and hit this toggle button and select "edit SMTP Server List" at the very bottom of the email names.
Select Advanced tab. Correct and/or add usernames and passwords as needed for each email account. Be sure to select OK each time to get the passwords to hold! Some changes don't seem to hold unless you click OK before you move on.
To test: Window/activity (a little windows will pop up showing activity bars) and then "get mail" button. This should show any problems
Another test: window/connection doctor
This shouldl fix both pop and imap. so far it worked on yahoo, mobile me, gmail, hotmail, and others. Of course, you will need to know the incoming and outgoing mail server info, user name, and passwords.
Too bad we have to go though hoops to use an email program that used to work well. Worse yet, many may not know for days that their email isn't working.
This is easy method of setting up your email accounts but may not allow enough detail to make the mail accounts function properly in Mail 5.0:
system preferences/internet and wireless/mail, contacts, calendars/ add account
shyannlindy listening to the outdoor concert from
Cheyenne Frontier Days, the Worlds' Largest Outdoor Rodeo

TS3276 can't send emails but can get them please help

cant send emails but can get emails just fine

Troubleshooting Apple Mail
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
SMTP servers keep going offline

I can´t send mail but I can recive

excusme for my english, my problem is that I can recibe email, but I can-´t send email to other count, p.e. hotmail etc., and when I send an email to another user of my server, he recibe the email, but the adress is [email protected],
My nat is ok, I went to www.dnsreport.com an all is ok, I undestand that my dns is ok, but I don´t know how to change the @www.senedrac.info
my config is
Welcome to Darwin!
127-131-155-85:~ jose$ postconf -n
command_directory = /usr/sbin
config_directory = /etc/postfix
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
enableserveroptions = yes
html_directory = no
inet_interfaces = all
mail_owner = postfix
mailboxsizelimit = 0
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
mydomain_fallback = localhost
myhostname = senedrac.info
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
relayhost = [email protected]
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpdtls_keyfile =
unknownlocal_recipient_rejectcode = 550
127-131-155-85:~ jose$

It sounds like you have more than one issue.
First.. let's just look at sending mail to outside addresses....
You have relayhost setup with an improper setting. relayhost should either be blank, if you want your server to make delivery- or it should contain the host name of your ISPs smtp server (something like smtp.isp.com). You currently have an email address in this field, that won't work.
The next issue is not real clear to me. You may need to clarify.
You say that the recipient sees "[email protected]" as the return address? The return address is set in the mail client. If you are using a mail program (Mail.app, Entourage, etc), then make sure your email address is set properly. If you are sending from WebMail, then let me know and I'll send directions to fix it.
Please provide additional information.
Specifically, try to isolate what appears to be two separate issues
1. Can not send mail to outside addresses
2. Mail sent to internal addresses is successful, but shows wrong return address
Is that correct?
Jeff

Can't send mail - but can get it

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